Mawoo Pets Reviews 203

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Redirected

I wish that I had found Mawoo before my last yorkie. They were so professional and keep me updated about the whole process. They sent me pictures with total updates about my little girl progress. Th... See more

Rated 5 out of 5 stars
Verified

Theo has sweet temperament and is a delight to everyone he meets. The breeder described him as a “happy little guy” and this is absolutely true. He is the “mayor” of our neighborhood pets and humans.... See more

Rated 5 out of 5 stars
Verified

I can't say enough good things about my experience. I was very skeptical in the beginning because I had recently been scammed by another company. I saw my perfect fur baby (yorkie)on mawoo and decided... See more

Company replied

Rated 5 out of 5 stars
Redirected

I had a very good experience with Mawoo Pets..The procedure was easy and not difficult. I kept in touch with Ashley and she guided me through the whole process. I got a gorgeous yorkipoo who is so c... See more

Company replied


Company details

  1. #24 of 72 best companies in Pet Store
  2. #3 of 4 best companies in Dog Breeder
  3. #6 of 8 best companies in Pet Adoption Service

Written by the company

Mawoo Pets (www.MawooPets.com) is an online marketplace featuring puppies for sale from 500+ trusted breeders across the US & Canada. All breeders on Mawoo Pets undergo a rigorous vetting process to eliminate puppy mills, and all puppies arrive at your home vet checked, vaccinated, and de-wormed. We offer live customer service and nationwide delivery, and pride ourselves on helping you find the perfect matching companion. You can search across 80+ breeds, ranging from Goldendoodles, to French Bulldogs, to German Shepherds, and the widest range of categories, including toy and mini breeds, family-friendly breeds, and hypoallergenic breeds. Our breeders are based throughout the USA and Canada, so whether you are in California or Massachusetts, you can find a puppy for sale near you, or have our team coordinate travel of your puppy to your home by a trusted travel provider. Have any questions? Reach us at support@mawoopets.com or 1-888-488-7203.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Redirected

I wish that I had found Mawoo before my…

I wish that I had found Mawoo before my last yorkie. They were so professional and keep me updated about the whole process. They sent me pictures with total updates about my little girl progress. This is one of the best agencies I have ever dealt with all information upfront no surprises. That staff was so helpful and so nice. I highly recommend this company if you are serious getting a new pup.

Date of experience: July 05, 2025

Advertisement
Rated 5 out of 5 stars
Verified

The perfect Mini poodle (adopted at 6 months)

Theo has sweet temperament and is a delight to everyone he meets. The breeder described him as a “happy little guy” and this is absolutely true. He is the “mayor” of our neighborhood pets and humans. Theo is very intelligent and utilizes talk buttons to communicate. He seldom barks and does not appear to have much anxiety. I take him on the train to puppy daycare and he is quiet as a mouse. He will also quietly chew his bone at dog friendly pubs and restaurants 😊 Very grateful to Mawoo for helping me find the right companion.

Date of experience: February 18, 2025

Rated 5 out of 5 stars
Verified

I can't say enough good things about my…

I can't say enough good things about my experience. I was very skeptical in the beginning because I had recently been scammed by another company. I saw my perfect fur baby (yorkie)on mawoo and decided to take the chance again, and boy am I glad I did. She is a perfect little angel. Rhea assisted me in getting a deposit on her and kept me informed of the process every step of the way. It went so smoothly she arranged everything from the flight and nanny to getting my baby to me. Within a week I had my new fur baby in my arms and couldn't be happier. If you are looking to add a new member to your family I definitely recommend having rhea with mawoo assist you

Date of experience: May 29, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Deborah, Thank you so much for your thoughtful message—it truly means a lot. We know how hard it is to trust again after a bad experience, so we're especially glad we could help make things right this time. Rhea really enjoyed working with you, and we're so happy your little Yorkie is everything you hoped for!
- Mawoo Team

Advertisement
Rated 1 out of 5 stars

Breeder basically pulled up handed the…

Breeder basically pulled up handed the puppy to my wife left.took the puppy to the vet 3 days later.found out puppy had a bad uti. Costs us 600 dollors.been compensated 100. Breeder won.t answer us back .before the Breeder delivered the puppy she was so nice. After we got the puppy she stopped answering our texts.be careful mawoo don.t really check the breeders they justs make a percentage of sales.puppy is loved and is a princess.

Date of experience: May 07, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Dear Jeff,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the health concern with Lovie and the communication challenges you faced with the breeder.

Once the issue was reported, we worked closely with your wife to arrange a recheck and provided an additional reimbursement in accordance with our health guarantee and the veterinarian's documentation. We are also currently reviewing the breeder's handling of the situation to help prevent similar issues in the future.

Please know we’re always here to support you. It’s heartwarming to hear that Lovie is doing well and clearly very loved by your family.

If there’s anything more we can assist with, don’t hesitate to reach out.

Warm regards,
The Mawoo Pets Team

Rated 5 out of 5 stars

They have been great

They have been great! The process was easy and was given great customer service !

Date of experience: May 13, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Thank you so much, Sydney! We hope you and Duke, your handsome Yorkie, have lots of great adventures together! - Mawoo Team

Rated 5 out of 5 stars
Redirected

I had a very good experience with Mawoo…

I had a very good experience with Mawoo Pets..The procedure was easy and not difficult. I kept in touch with Ashley and she guided me through the whole process. I got a gorgeous yorkipoo who is so cute and loving. I researched many places before I got a dog. Mawoo has very high standards for their breeders and dont use puppymills or any unethical ways. I felt comfortable from the start with Ashley and I knew I would get the perfect puppy at Mawoo

Date of experience: April 14, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Thank you so much Melissa, we are so glad that we could find you the perfect furry addition to your family! Snickers will be a very spoiled and loved puppy. We cant wait to see how he bonds with Sparky your senior pup. All the best on your next adventures! - Mawoo Team

Rated 5 out of 5 stars
Redirected

Highly Recommend!

It is my second time getting a puppy from Mawoo and I can't speak more highly of them. Excellent company with a really caring team. Our puppy arrived at our door safe and sound with all the paperwprk in check. Highly recommend!

Date of experience: April 03, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Thank you so much for coming back to us for your second puppy—it truly means the world to our team! We’re so happy to hear that everything went smoothly and that your new pup arrived safe and sound. Wishing you lots of happy memories ahead. Thanks again for your kind words and recommendation! - Mawoo Team

Advertisement
Rated 5 out of 5 stars
Verified

All I have to say is THANK YOU

All I have to say is THANK YOU

Date of experience: April 10, 2025

Mawoo Pets logo

Reply from Mawoo Pets

You are so welcome Latoya! We are happy little Mush the Frenchie has found a great home with you! All the best from the Mawoo Team!

Rated 5 out of 5 stars
Verified

Everything about the experience was…

Everything about the experience was amazing!

Date of experience: March 29, 2025

Mawoo Pets logo

Reply from Mawoo Pets

We are so happy to hear that you had a pleasant experience with Mawoo Pets! We wish you and your new puppy lots of great adventures together! - Mawoo Team

Rated 5 out of 5 stars

Honestly I am so happy I came across…

Honestly I am so happy I came across this page! The smoothiest process ever, this is our first time owning a puppy and it was the best choice to choose mawoopets. Thank you so much for everyone i spoke with throughout the process! Our nanny Natasha was awesome and communicative through the entire travel time!

Date of experience: March 20, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Thank you so much, we are happy that you had a great experience picking out and taking home your new best friend! We hope you and Funtik have lots of amazing adventures together! - Mawoo Team

Rated 5 out of 5 stars
Verified

Had an amazing experience I have had my…

Had an amazing experience I have had my fur baby for about 3 or 4 months now and he’s thriving

Date of experience: November 20, 2024

Mawoo Pets logo

Reply from Mawoo Pets

That is great to hear! Thank you for letting us know your fur baby is doing well, we love to hear how our puppies are doing in their new homes! We wish you and Pumpkin a happy spring! - Mawoo Team

Advertisement
Rated 5 out of 5 stars
Verified

Mawoo made very easy when I was buying…

Mawoo made very easy when I was buying Chloe (her new name). Ashley was a big help, I couldn’t have ask for any one better. Thank you,

Date of experience: February 18, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Thank you so much, Bonnie! We are glad that little Chloe is doing well and soaking up all the love and snuggles! I hope you have wonderful adventures together! - Ashley and the team at Mawoo Pets!

Rated 5 out of 5 stars
Verified

Great Customer Service

Great Customer Service! Would Definitely Recommend Mawoo To Anyone Trying To Find There Next Puppy !

Date of experience: January 31, 2025

Mawoo Pets logo

Reply from Mawoo Pets

We're thrilled to hear that you had a great experience with Mawoo Pets. Wishing lots of amazing adventures with your new furry friend Semion the Frenchie! - Mawoo Team

Rated 5 out of 5 stars
Verified

Amazing experience and completely in…

Amazing experience and completely in love with my new dog

Date of experience: January 14, 2025

Mawoo Pets logo

Reply from Mawoo Pets

We are so happy to hear that little Crimson the Toy poodle is doing well and you love him as much as we do! He is an absolute charmer, and we are so glad that he has found his forever home with you. Thank you for choosing Mawoo Pets! - Mawoo Team

Rated 5 out of 5 stars
Verified

I recently purchased from Mawoo Pets

I recently purchased from Mawoo Pets, and I couldn’t be more impressed with the experience! From the easy-to-navigate website to the quick delivery, everything was seamless. The customer service team was friendly and responsive when I had a question about my puppy, which made me feel valued as a customer. I highly recommend Mawoo Pets to anyone looking for their own, top-notch amazing furry friend. Thank you all.

Date of experience: January 14, 2025

Mawoo Pets logo

Reply from Mawoo Pets

We’re delighted to hear that your experience with Mawoo Pets was seamless and that you felt supported every step of the way.

Our team works hard to ensure everything—from the website to delivery and customer service—is as smooth and stress-free as possible. Knowing that we met your expectations means the world to us!

Congratulations on your new furry friend! 🐾 We hope they bring endless joy and love into your life. If you ever have more questions or need assistance in the future, we’re always here to help. Thank you for choosing Mawoo Pets and for recommending us! 😊- Mawoo Team

Advertisement
Rated 5 out of 5 stars
Verified

I GOT THE PUPPY!! Sylvan (Golden Retriever)

I was hesitant at first since it is my first time doing it online and also my first puppy. I got the puppy! Just brought him to his first check-up yesterday, he don’t have any health issues. Thank you to Mawoo people for giving me updates during the process, also to the breeder that is very patient with us since I do ask a bunch of questions. Would definitely recommend it to my friends or family who are looking to get a companion.

Date of experience: January 08, 2025

Mawoo Pets logo

Reply from Mawoo Pets

Thank you so much for sharing your experience! We're thrilled to hear that your first journey of getting a puppy online went smoothly and that your new furry friend is happy and healthy. 🐾

Our team is dedicated to providing updates and support throughout the process, so it’s wonderful to know you felt cared for. We’re also glad the breeder was able to answer all your questions—it's so important to feel confident and informed when bringing a new puppy into your home.

Congratulations on your new companion! We’re so excited for all the memories you’ll create together. Thank you for recommending us, and please don’t hesitate to reach out if you ever need anything in the future. 😊- Mawoo Team

Rated 5 out of 5 stars
Verified

They were so helpful through the…

They were so helpful through the process . When ever we called or texted with questions they responded quickly and we really liked getting text letting us know the next steps in the process in buying an receiving our french bulldog puppy . Our puppy was driven to us by a puppy transport when she arrived she was clean and happy the driver let us know how her trip was an made sure he was dropping her off to the right people really loved how through he was . We have been able to text the puppies breeder an ask questions an she's been very helpful . 10/10 we would definitely use mawoo pets again in the future

Date of experience: November 11, 2024

Mawoo Pets logo

Reply from Mawoo Pets

We are so happy to hear you had an amazing experience getting your new Frenchie puppy! We hope that you have lots of adventures together. Thank you for choosing us to connect you to your new best Furriend -Mawoo Team

Rated 5 out of 5 stars
Verified

I had a wonderful experience with…

I had a wonderful experience with Mawoo! Customer service was excellent, Amber answered all my questions and was very compassionate with my concerns. My family and I are so in love with our new Yorkie puppy! I would highly recommend them to anyone looking to purchase a new puppy. Thank you Mawoo for your excellent service!

Date of experience: November 02, 2024

Mawoo Pets logo

Reply from Mawoo Pets

We are so happy that you had a great connection with our team and trusted in us to connect you with your new furry family member. We hope you have years of adventures together!
Mawoo Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look