Verified
Unbeatable pricing, and customer service beyond expectation. Ordered a projector at 4pm on Thursday, it was delivered at 9am on Friday. Literally nothing could have been better.
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Verified
McaConnection delivered the item that I wanted on time. Moreover, when I told them that I wanted to order the same item again, they were honest enough to tell that it was not possible. I had... See more
Company replied
Verified
Found a iPod Touch 7th generation new on MacConnection and no place else on the web or retail. Ordered it and it arrived in two days with Apple factory sealed packaging, etc. Works just fine. Would o... See more
Company replied
Verified
I have dealt with MacConnection for 25 years in my various employers. Now in retirement I continue to look for the best deals I can get for myself. I was gratified to find the promo discount!
Company replied
Company details
Contact info
730 Milford Road, 03054, Merrimack, United States
- 1.888.213.0259
- maccustomerservice@connection.com
- www.macconnection.com
4.6
Excellent
28 reviews
Verified
The part was spot on, plug and play
The price was awesome and was easy to install
Date of experience: May 20, 2025
Verified
Flawless experience in every way
Unbeatable pricing, and customer service beyond expectation. Ordered a projector at 4pm on Thursday, it was delivered at 9am on Friday. Literally nothing could have been better.
Date of experience: June 06, 2025
Verified
Good experience
The product was as described, and was received in a timely manner
Date of experience: April 17, 2025
Verified
Great advertisement on Google
Great advertisement on Google, and easy to use web site.
Date of experience: December 28, 2024
Verified
Great customer service. The only thing…
Great customer service .The only thing was I had a hard time to confirm the toner I needed but it ended was the right one. Other than that it's easy to find things I needed.
Date of experience: October 01, 2024
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Verified
Fast shipping and great price (MacBook Pro A2918 /Part# Z1C80001D)
I am working from home, and was looking a new Mac Book to replace my aging laptop because my current laptop starting to slow down.
While I was hesitating whether to get a 2021 , 2022 brand new version or 2023 refurbished condition, I came across the website and saw a 16GB Ram Mac Book Pro M3 Chip ( Part# Z1C80001D) in MacConnection is offering $300 discount, and I confirmed with the Apple and MacConnection that MacConnection is an Authorized reseller and will get the same Warranty with Apple Store.
After placing the order, MacConnection sent an email to request for calling their credit card fraud control department to verify information, and the order then arrived in 2 days.
I am glad that i found such a good deal from Mac Connection and i hope Mac Connection has another good deal when i consider replacing my old tablet.
Date of experience: January 06, 2024
Reply from MacConnection
Thanks for sharing. We really appreciate the feedback!
Verified
Great customer service and support.
Date of experience: June 01, 2023
Reply from MacConnection
We appreciate your kind words and are glad to hear you had a positive experience.
Verified
Easy transaction!
Thank you for a smooth transaction.
Very easy to use, reasonable costs and free delivery. Will be shopping again here.1
Date of experience: September 06, 2022
Reply from MacConnection
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and enjoyable shopping experience, and we're glad we were able to meet your expectations. We look forward to serving you again in the future.
Verified
I was searching for a unique piece.
I was searching for a unique piece.
5.25 Bay with Slim ODD +3.5 Bay for Fan Controller.
They had one!
Date of experience: August 11, 2022
Reply from MacConnection
We appreciate you taking the time to share your experience. We're glad you were able to find the unique piece you were looking for.
Verified
Never buy from this company again I…
Never buy from this company again I placed a order and they need additional verification when I tell them every single thing
Date of experience: July 08, 2022
Reply from MacConnection
We understand your frustration with the order process. We strive to provide a smooth experience for all our customers. We appreciate your feedback and will use it to improve our procedures.
Verified
McaConnection delivered the item that I…
McaConnection delivered the item that I wanted on time. Moreover, when I told them that I wanted to order the same item again, they were honest enough to tell that it was not possible.
I had actually only used MacConnection as a "plan B" - hah! the first vendor was terrible!
I'd use MacConnection for any purchase. I called twice and each time got a person who helped me. Kudos to MacConnection!
Date of experience: July 03, 2022
Reply from MacConnection
We appreciate your kind words and are glad to hear that you had a positive experience with our company. We strive to provide excellent customer service and are happy that you found our team helpful and honest. We value your feedback and will continue to work hard to meet your expectations.
Verified
you guys were easy to work with and…
you guys were easy to work with and great!
Date of experience: June 22, 2022
Reply from MacConnection
We appreciate your kind words! We strive to make every interaction positive and are thrilled to hear that you found our team easy to work with.
Verified
Found a iPod Touch 7th generation new…
Found a iPod Touch 7th generation new on MacConnection and no place else on the web or retail. Ordered it and it arrived in two days with Apple factory sealed packaging, etc. Works just fine. Would order from them again.
Date of experience: June 22, 2022
Reply from MacConnection
Thank you for your kind review! We're thrilled to hear that you were able to find the iPod Touch you were looking for and that your order arrived promptly and in perfect condition. We appreciate your business and hope to see you again soon.
Verified
New iPod
I received the iPod this week but it’s for my husband. Belated Father Day surprise
We are giving it to him tonight at dinner. I’m sure he will love it.
Date of experience: June 22, 2022
Reply from MacConnection
We appreciate the feedback. Thanks!
Verified
The Cover was exactly what I wanted
The Cover was exactly what I wanted, was priced realistically and arrived quickly. Process was seamless and simple.
Date of experience: June 13, 2022
Reply from MacConnection
We're thrilled to hear you had a positive experience! We appreciate your kind words about the cover, price, and delivery. We strive to make the process as easy and enjoyable as possible for our customers.
Verified
Good price for the new Mac Mini.
I have dealt with MacConnection for 25 years in my various employers. Now in retirement I continue to look for the best deals I can get for myself. I was gratified to find the promo discount!
Date of experience: June 11, 2022
Reply from MacConnection
We appreciate your long-standing loyalty and your kind words. It's wonderful to hear that you continue to find value in our products and services, even in retirement. We're glad you were able to take advantage of our promotional discount.
Verified
Reply from MacConnection
We sincerely apologize for your negative experience. We value your feedback and will use it to improve our services.
Verified
Reply from MacConnection
We appreciate your kind words and are thrilled to hear you were happy with our service and pricing.
Verified
This was my first time using…
This was my first time using MacConnection and I was extremely happy with the fast delivery of my new IPod Touch. Also, the woman who helped me on the phone was very nice and took time to assist me with the purchase. Thank you again!
Date of experience: May 23, 2022
Reply from MacConnection
We appreciate your kind words and are thrilled to hear that you had a positive experience with our company. We strive to provide our customers with excellent service and fast delivery, and we're glad that we were able to meet your expectations. We're also proud of our customer service team and are happy to hear that you had a positive interaction with one of our representatives. Thank you for choosing us for your purchase.
Verified
Reply from MacConnection
Thank you for the feedback.
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