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Review summary

Reviewers had a great experience with this company. Customers appreciate the wide variety of styles and choices available, making it easy to find something for any occasion. People highlight the good quality of the clothing, with many noting that the materials feel durable and well-made. Consumers also appreciate the accurate sizing information, which helps them choose the right fit. The delivery service is often praised for its speed and efficiency. In addition, shoppers find the prices reasonable for the quality received. The customer service team is frequently mentioned for being helpful and responsive, resolving issues quickly. However, some reviewers have mixed opinions about the order process, particularly regarding returns and sizing consistency.

Based on reviews, created with AI

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Rated 4 out of 5 stars
Invited

Lulus had great choices for all women. I purchased many dresses and a jumpsuit from this company. Quick shipping, nice color choices too. I purchased a beautiful navy dress for my wedding and a gorgeo... See more

Rated 5 out of 5 stars
Invited

Perfect for my occasion- fantastic feel, fit, washable, did not detract from another feature worn with dress (an heirloom). Did not hold sweat odor or stain like so many nicer dresses do. Will order f... See more

Rated 4 out of 5 stars
Invited

I bought two dresses for summer weddings I was attending. For each one, I was impressed with the quality, fit and design! Purchasing and navigating the website was easy. However, I knocked off a star... See more

Rated 4 out of 5 stars
Invited

Most purchases from Lulus have been great with really cute clothing. They recently changed their return policy shortening the time frame, which was disappointing since I just needed a smaller size in... See more


Company details

  1. #45 of 127 best companies in Women's Clothing Store
  2. #159 of 706 best companies in Clothing Store

Information provided by various external sources

Lulus is the online fashion destination for affordable luxury, featuring a lineup of chic, on-trend clothing, shoes, jewelry and accessories.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars
Invited

Great quality and beautiful designs

I bought two dresses for summer weddings I was attending. For each one, I was impressed with the quality, fit and design! Purchasing and navigating the website was easy. However, I knocked off a star because the fit from Lulus is always slightly off. The dresses fit differently than from other stores. There's also not a ton of variety on the website - I had to search for a long time to find a dress that I was interested in.

Date of experience: July 05, 2025

Rated 4 out of 5 stars
Invited

dress was adorable

the dress was really nice and looked just like the photo but some strings were ( and continue too) fall loose but shipping was fast

Date of experience: June 01, 2025

Rated 5 out of 5 stars
Invited

Dresses are great quality

Dresses are great quality! I found my wedding dress and it was perfect. The fabric is soft and overall comfortable. They have great customer service as well!

Date of experience: June 16, 2025

Rated 4 out of 5 stars
Invited

Runs small

Runs small. Very easy re-order and return for the next size- however stitching was weak and started raveling before it was even worn.

Date of experience: June 03, 2025

Rated 5 out of 5 stars
Invited

Dress was Perfect and On time

I received my package quickly just in time for graduation. The item for perfectly and the color was just as shown. Feels like quality and I would purchase from them again

Date of experience: May 14, 2025

Rated 4 out of 5 stars
Invited

Amazing Customer Service

Overall great products and customer service. Shipping time was great, biggest room for improvement is the time to process returns.

Date of experience: April 24, 2025

Rated 5 out of 5 stars
Invited

Quality

Quality, design, material, everything has always been great!!! I looked and feel great with my green dress. 🤩

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Invited

Lulu's always has a huge selection

Lulu's always has a huge selection. The dress I picked was exactly what I was looking for. I had purchased other dresses that I didn't need and the return process was just as great.

Date of experience: May 18, 2025

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