Verified
Straightforward and positive experience. This was a gift, which was received happily and is working well. Interestingly some reviews suggested that it may lack strength / intensity, but this doe... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
looked online at the sale,I bought two lovely outfits,delivery was quick. they arrived on time and they are beautiful just like my other orders,so ill keep looking,you never know!!!!more reasonanle ba... See more
Verified
What went wrong? I never received my items and somehow it’s my problem. How can you improved. Make sure the items turn up to the house and give them to a person and then blame the person for not rece... See more
Company replied
Verified
Shopping on Lovehoney makes it easy and secure to purchase items for both myself and my wife that we would otherwise feel a little self conscious purchasing elsewhere . The delivery is always discreet... See more
Company details
About Lovehoney
Written by the company
👋 Welcome to Lovehoney, the UK's favourite online sex shop and adult store. We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!
At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.
Your privacy is our priority, so that's why all orders are dispatched directly from our warehouse in Bath in plain brown boxes, ensuring your intimate journey remains your little secret.
We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.
At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.
For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.
Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍
Satisfaction guaranteed!
Free 30 Day Returns + 1 year product guarantee
When you create a Lovehoney account, you qualify for our awesome 1-year product guarantee. If anything goes wrong with your product, we'll replace it for up to a year after purchase
You can return any unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund or exchange.
Lovehoney account holders also qualify for our Sex Toy Happiness Guarantee. If you're not completely happy with a sex toy you have bought from Lovehoney, let us know why within 30 days of receiving it and we'll replace it with one that we think will work for you.
Contact info
100 Locksbrook Road, BA1 3EN, Bath, United Kingdom
- customercare@lovehoney.co.uk
- www.lovehoney.co.uk
4.4
Excellent
245K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
Verified
Verified
Verified
Verified
Love
Everything is good, apart from your courier service which is royal mail, I seem to have severe issues with delivery of my items every time sometimes it takes up to 2 weeks before they decide to deliver the product, I may have to shop elsewhere unless your courier service changes.
Date of experience: June 22, 2025
Verified
I think the toy should have come with…
I think the toy should have come with batteries as you can't use it when it arrives
Date of experience: June 20, 2025
Verified
The website is very clear it has lots…
The website is very clear it has lots of choice and good prices. I found what I was looking for through the guidance of the site. Discreet packaging so no kne knows what's inside.
Date of experience: June 18, 2025
Verified
Place my order
Place my order, very prompt delivery and arrived on time ,
Packing was great and very discreet you wouldn't know it came from love honey
Date of experience: June 22, 2025
Verified
Great products delivered promptly
My order was delivered promptly and discretely. The items were great quality and I always feel confident ordering with the amazing guarantee.
Date of experience: June 21, 2025
Verified
Great service and products
Date of experience: June 21, 2025
Verified
Does what it says on the review
I searched the product on line read the reviews. And ordered the product. It was delivered promptly. And we are very happy with it. It was bought as a travel wand have used to to try it and see how good it was. It had the desired effect. Wife loves it.
Date of experience: June 14, 2025
Verified
The romance set is amazing!!
The romance set is amazing!!!
As a bigger busted gal this type of set usually disappoints but it is perfect - ordered large top (usually 12-14/ 36F) and the fit is comfortable and sexy!
Date of experience: June 13, 2025
Verified
Verified
Verified
Great product and good price and…
Great product and good price and package arrived on time
Date of experience: June 21, 2025
Verified
Super fast and discreet delivery
Super fast and discreet delivery. Products are fantastic and fully as described.
Date of experience: June 21, 2025
Verified
Easy to shop
Easy to shop, easy to buy. Lots of products to choose from, too!
Date of experience: June 20, 2025
Verified
Verified
Verified
Verified
Great products
Great products, good quality, really happy with everything.
Date of experience: June 21, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.