LeonLite - Professional lighting made affordable Reviews 315

TrustScore 5 out of 5

4.8

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I reached out to the LeonLite website for support on a path light tat was not working. Italia asked me a few reasonable diagnostic questions and then, when it was determined that there was nothing I c... See more

Rated 5 out of 5 stars

These lights totally exceeded my expectations! The LEONLITE RGB path lights look great, were easy to install, and the build quality feels solid—no cheap plastic here. I love that they can be controlle... See more

Rated 5 out of 5 stars
Verified

Very Helpful to me in replacing failed units, offered discount to replace. Would be nice if LED lights lasted longer than 3 year warranty, one out of the three is still working. As this product is a... See more

Rated 5 out of 5 stars
Verified

Product and Service has been outstanding once again. The only issue I had this go around was the shipping portion of it. Which had nothing to do with the supplier. I’ll be ordering up several more a... See more


Company details

  1. #11 of 45 best companies in Lighting Store
  2. #1 of 3 best companies in Landscape Lighting Designer
  3. #4 of 7 best companies in Lighting Consultant
  4. #7 of 12 best companies in Lighting Wholesaler

Written by the company

For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.


Contact info


4.8

Excellent

TrustScore 5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars
Verified

The Jury is Still Out…

I still can’t review the product because I don’t have it!

Two weeks since I received an email saying the shipment was on its way. Still nothing and Fed Ex has no record of the tracking number. I’ve been charged.

Date of experience: June 19, 2025

Advertisement
Rated 5 out of 5 stars

Exemplary customer support!!

I reached out to the LeonLite website for support on a path light tat was not working. Italia asked me a few reasonable diagnostic questions and then, when it was determined that there was nothing I could do to repair the unit on my own, she speedily arranged for a replacement to be shipped. Great customer service!!!

Date of experience: July 03, 2025

Advertisement
Rated 5 out of 5 stars

Fixed my broken lights

I was having some issues with a couple of landscape lights. I reached out to them and they help me resolve my issue. Very friendly and constant communication.

Date of experience: June 25, 2025

Rated 5 out of 5 stars

The speed

The speed, efficiency, and friendliness of the customer service rep.

Date of experience: June 25, 2025

Rated 5 out of 5 stars
Verified

Very Helpful to me in replacing failed…

Very Helpful to me in replacing failed units, offered discount to replace.
Would be nice if LED lights lasted longer than 3 year warranty, one out of the three is still working. As this product is a complete changeout, Do you recycle the casings? I have 2 & haven’t put in trash yet. Thanks

Date of experience: June 09, 2025

Advertisement
Advertisement
Rated 5 out of 5 stars
Verified

Happy with LeonLite

Everything packaged nice and neat. Easy to install with spikes and wire-nuts provided. Illumination is just as advertised. Nice product and great supplier.

Date of experience: June 04, 2025

Rated 5 out of 5 stars
Verified

Need additional Assistans

Product and Service has been outstanding once again. The only issue I had this go around was the shipping portion of it. Which had nothing to do with the supplier. I’ll be ordering up several more additional pieces as we add more to the outlining area of the house. Keep up the good work appreciate you all.

Date of experience: May 26, 2025

Advertisement
Rated 4 out of 5 stars
Verified

I couldn't get to your phone number on…

I couldn't get to your phone number on the web site.
I was a bit confused vis-a-vis Trust Pilot vs. LeonLite.
Lights installed; working well.

Date of experience: May 21, 2025

LeonLite - Professional lighting made affordable logo

Reply from LeonLite - Professional lighting made affordable

Hello, we appreciate the feedback but I personally looked into this and we had responded to your email 2 times at the beginning of last month (May) and you have not responded. Our customer service agent Justin will be reaching out to you directly via email, please always check your spam folder if you have not received any emails from us in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look