Le Mini Macaron Europe Reviews 189

TrustScore 3.5 out of 5

3.3

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Rated 3 out of 5 stars
Verified

Overall, the company is nice and the product that they sell is exactly how I expected it to be. Their only point of improvement is the fact that some of the polishes don't close well after the first u... See more

Rated 4 out of 5 stars

I got my first kit about 6 months ago and I'm really happy with the brand! Fell in love with the macaron lamp at first and then was very pleased with the quality and especially the shine of the gel po... See more

Company replied

Rated 5 out of 5 stars

I recently had a small issue with the courier while ordering from Le Mini Macaron, but their customer service team was quick to resolve it. To my delight, they not only fixed the problem but also incl... See more

Rated 2 out of 5 stars

Chips just in couple of days. I purchased their kit and different color gels from them(with no base or top coat whatsoever) they didn’t last on nails not even for three days, just started to peel of... See more

Company replied


Company details

  1. #19 of 21 best companies in Beauty Supply Store
  2. #38 of 45 best companies in Cosmetics Store
  3. #5 of 5 best companies in Toiletries Store

Written by the company

Le Mini Macaron is fast and easy. DIY an affordable, long-lasting manicure at home with LMM’s 1-step gel polish and cute LED lamp shaped like a mini macaron!


Contact info

3.3

Average

TrustScore 3.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week


Rated 3 out of 5 stars
Verified

mixed feelings

Overall, the company is nice and the product that they sell is exactly how I expected it to be. Their only point of improvement is the fact that some of the polishes don't close well after the first use. This results in them leaking, and with uncured gel you do not want to get it on your skin. So I am not able to take them on the go with me. If this issue could be fixed, it would be an awesome product.

Date of experience: May 26, 2025

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Rated 5 out of 5 stars
Verified

Best!

I had issues with one of the nail polishes upon arrival, and the customer service handled it very quickly and professionally. I have been a customer for a couple of years, and with this being their reaction, I will continue to be one. :)

Date of experience: March 26, 2025

Rated 1 out of 5 stars

Hello,

Hello,
I still didn't receive my order that I've placed on the 1 of January ORDER
#151965 I've been checking last few days with my tracking number and it's the fourth day being scan in Spain warehouse.
I would like a refund, please
Regards

Date of experience: January 01, 2025

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Rated 5 out of 5 stars
Verified

Better than I expected

Super fast delivery to France, nice packaging, and I’m very satisfied with the quality of all products I ordered. Honestly, it is even better than I expected.

Date of experience: October 25, 2024

Rated 2 out of 5 stars

Chips just in couple of days.

Chips just in couple of days.
I purchased their kit and different color gels from them(with no base or top coat whatsoever) they didn’t last on nails not even for three days, just started to peel off.
Then I purchased their base coat and top coat but still nothing changed, tried to dry every coat using the lamp for 2 minutes but still they won’t last. Seems like the quality of the product is just low. Giving two stars just because the delivery was on time and they have a nice variation of gel colors.

Date of experience: October 17, 2024

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Reply from Le Mini Macaron Europe

Hi,

Thank you for sharing your feedback with us. We're really sorry to hear that the gels didn't meet your expectations and that you experienced issues with their longevity.

We want to ensure you're satisfied with your overall experience. If you haven't already, please reach out to our customer care team with your order details. We will be happy to assist you and find a solution!

Thank you again for your input, and we hope to improve your experience in the future.

Best,
LMM Team

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Rated 5 out of 5 stars

I’m a super fan!

I’m a user of LMM products for two years now. I love all about this brand: the products, the branding, the cuteness, the colours.
I’d say it takes some applications to get use of it and learn the tips and tricks, but it worths it.
These days I had a little trouble with a new gel polish I bought and the costumer service was amazing. Thank you Andrea.

Date of experience: June 06, 2024

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Rated 5 out of 5 stars
Verified

Easy & cute

So easy to use and looks great. Delivery was super quick and overall fantastic experience! Would definitely recommend :)

Date of experience: May 24, 2024

Rated 1 out of 5 stars

Bad quality

I usually don't take the time to write bad reviews but I felt this one was necessary.. I have many gel polish (most bought for 2€ on Aliexpress!!), but I also bought this brand in a shop, to try it, I swear it's worse than the 2€ ones! It's LEAKING since I opened it and made a disaster in the little bag where I keep them all. I have to wrap it in plastic every single time and it's always a mess. Something else that I noticed is that the color is not 'stable' once you put it on the nail, it moves a little bit and it also moves while inside the lamp. What a shame considering the price!

Date of experience: May 26, 2024

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Reply from Le Mini Macaron Europe

Hi Melissa,
Thank you for taking the time to share your opinion with us. We're sorry you didn't have a good experience with our products. Our clients are our number one priority and we'd like to kindly ask you to contact us via email so we can provide you with the best solution. please, find the email address below:

infoeu@leminimacaron.com

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Rated 5 out of 5 stars

It has been a discovery

It has been a discovery! Super easy to apply, practical and beautiful colors. I love the size, I can take it anywhere. It was also easy to remove and my nails didn’t get damage like when I do them in the salon.

Date of experience: February 18, 2024

Rated 5 out of 5 stars

This little kit has changed my life

This little kit has changed my life. My friends all love my nails and can't believe that I do them myself! I'm not sure why there's so many negative reviews. It seems like people are painting before reading the directions. It's really important to: (A) clean prep & dehydrate the nails, so there's no dirt & oil. If there's dirt and oil on the nails gel does pop off right away. (B) Paint a super thin first layer. This helps the nail polish "stick" to the nail. If it's too thick, it will also chip and pop off in a day. Absolutely love this gel set.

Date of experience: October 04, 2023

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