legendURN Reviews 367

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars
Verified

The bottom of the large urn was not attached. Fortunately we were able to glue it in place and it worked. One of the two small urns was not the same style. Despite the above, the urn is absolutely bea... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent customer service. When the text was too long on the memorial stone they worked with me through multiple proofs to get the stone perfect. The stone turned out beautiful and the urn ordered wa... See more

Company replied

Rated 5 out of 5 stars
Verified

Urgent need for a particular urn, short notice, too little time for a production run. The item was found, in stock and shipped fastest way by DHL to Washington State in USA. Arrived on time and in per... See more

Rated 5 out of 5 stars
Verified

Great urns- they are better in person- they are handmade- something unique for your loved one


Company details

  1. #4 of 10 best companies in Store
  2. #2 of 2 best companies in Coffin Supplier
  3. #4 of 4 best companies in Cremation Service
  4. #6 of 6 best companies in Funeral Home
  5. #1 of 1 best companies in Pet Funeral Service

Written by the company

At legendURN, we believe that everyone deserves a dignified farewell and a lasting, meaningful memory. Our mission is to help families and individuals find a ‘tangible’ memory of their loved one—something that brings comfort, peace, and connection during times of grief. We do this in an open, modern, and highly customer-oriented way, always putting your wishes and emotions first. We offer a carefully curated selection of high-quality European cremation urns, cremation jewelry, pet urns, grave decorations, grave monuments, and other memorial products. Our collections are made in collaboration with renowned European artists and skilled craftspeople who work with premium materials like ceramic, bronze, marble, stone, glass, and precious metals. This ensures not only the beauty and uniqueness of each item, but also its durability and timeless value. At legendURN, we embrace diversity in taste, tradition, and style. From sleek, modern urns to classical, hand-crafted monuments, our range is designed to suit every preference and every budget—without compromising on quality. Whether you're looking for a discreet piece of cremation jewelry, a personalized pet urn, or a custom-designed memorial, we are here to guide and support you with compassion and expertise. Our webshop is designed with you in mind: simple, functional, and user-friendly. We want you to feel at ease during your search, knowing that you're in the right place. Our independent buying policy, deep knowledge of materials, and meticulous attention to detail allow us to offer competitive prices while maintaining the highest standards. legendURN is more than a webshop—it’s a place where craftsmanship, care, and remembrance come together. We proudly serve customers around the world who are looking for something meaningful, lasting, and truly personal. When you choose legendURN, you choose European quality, heartfelt service, and timeless design.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

367 reviews

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Rated 5 out of 5 stars
Verified

I love the bracelet.

Thank you for the bracelet. It is beautiful. It got here so quick. The only thing that would be better is if the kit that you can purchase , to insert the ashes and glue the opening shut , was included in the bracelet purchase.

Date of experience: June 06, 2025

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Reply from legendURN

Dear Chad

Thank you very much for your message.

How nice to hear that everything went well and the bracelet is to your liking. We will certainly pick up your tip internally and discuss it

Rated 5 out of 5 stars
Verified

The urn is beautiful.

Date of experience: May 26, 2025

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Reply from legendURN

Dear Mrs. Bell

Thank you very much for your message.

How nice to hear that the urn meets expectations and everything went well. Thank you for your trust in us

Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service. When the text was too long on the memorial stone they worked with me through multiple proofs to get the stone perfect. The stone turned out beautiful and the urn ordered was gorgeous. I'm in the US and both items were shipped 2-day shipping from Europe which is amazing and I did not expect. Everything was very well packaged in shipping as well.

Date of experience: May 16, 2025

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Reply from legendURN

Dear Christine,

Thank you very much for your kind words.

It is nice to hear that the memorial stone and the urn are completely to your liking and arrived without damage. Thank you for your trust in us during this difficult period.

Rated 4 out of 5 stars
Verified

Problems but worth the wait bThe bottom of the large urn was not…

The bottom of the large urn was not attached. Fortunately we were able to glue it in place and it worked. One of the two small urns was not the same style. Despite the above, the urn is absolutely beautiful and customer service representative is a very helpful and kind person.

Date of experience: May 16, 2025

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Reply from legendURN

Dear Gwenn

Thank you very much for your beautiful words.

It is great that you managed to make the urn and gave us the opportunity to solve it sooner. We expect to be able to send the correct small urn early next week

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Rated 4 out of 5 stars
Verified

LegendURN was easy to deal with even…

LegendURN was easy to deal with even overseas.
Only problem was a small chip that has fallen out. We found it and did our best to glue it in. I was very pleased to find a biodegradable urn with significance for my late husband’s ashes.

Date of experience: May 08, 2025

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Reply from legendURN

Dear Ms. Hyatt

Thank you very much for your message.

It is good to hear that you are very satisfied despite this defect. We sent you an email last Monday to solve this from our side

Rated 5 out of 5 stars
Verified

Product shipped with care and came in a…

Product shipped with care and came in a timely fashion.

Date of experience: May 08, 2025

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Reply from legendURN

Dear Mrs. Burman

Thank you very much for your message.

It is good to hear that the order has arrived safely and the urn is to your liking.

Rated 5 out of 5 stars
Verified

Exceptional product! Very fast shippment.

The shipment was very fast. The product was exceptional! Note: If you want it faster in the US, don't buy the glue. It will hold it up in customs for a few days.

Date of experience: April 23, 2025

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Reply from legendURN

Dear Darryl

Thank you very much for your kind words.

How nice to hear that everything went well and to your liking. Thank you for your trust in us and the notice of the glue

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Rated 5 out of 5 stars
Verified

Received it right away

Received it right away

Date of experience: April 22, 2025

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Reply from legendURN

Dear Mr. Najera

Thank you very much for your message. Good to hear that the delivery went so quickly and well

Rated 5 out of 5 stars
Verified

Quality product and great service

Quality product arrived quickly. The rose quartz urn is very beautiful. Service was great!

Date of experience: March 27, 2025

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Reply from legendURN

Dear Mrs. Dwyer

Thank you very much for your kind message.

It is great to hear that you have already received the new order and that it is to your liking.

Rated 1 out of 5 stars
Verified

misleading photo

I ordered comfort precious stone. Your photo for this shows 5 small stones. I thought I would be getting 5 small stones for $115. I received 1 small stone. Your advertising is misleading. I bought a 10" had painted urn for $99 from another company.
I really feel cheated.

Date of experience: March 28, 2025

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Reply from legendURN

Dear Jeanne

Thank you very much for your message, It is very annoying that you got this feeling with your order. We have already contacted you by email to solve this. Thank you for letting us solve this for you

Rated 5 out of 5 stars
Verified

The urn we ordered is perfectly made…

The urn we ordered is perfectly made and a wonderful tribute to our mother. Thank you!!

Date of experience: March 25, 2025

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Reply from legendURN

Dear Mr. Rios

Thank you very much for your kind words.

It is wonderful to hear that everything went well and to your liking.
You also bought a beautiful work of art. Hopefully it brings back fond memories of your mother

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Rated 5 out of 5 stars
Verified

This is a very nice leather braclett…

This is a very nice leather braclett for a man that I am able to put ashes of my wife in. I recommend this to anyone looking for a way to keep a loved one with.

Date of experience: March 21, 2025

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Reply from legendURN

Dear Paul

Thank you very much for your kind words.

It is nice to hear that the bracelet is to your liking and fits.
A beautiful idea to honor your wife in this way. Thank you for your trust in us.

Rated 3 out of 5 stars
Verified

Faster than expected but broken

The order arrived much sooner than expected which was nice. Unfortunately two of the four pieces were broken, having paid for the extra insurance this was disappointing to see but I understand this isn’t their fault. As their support helps me I will update this review.

Date of experience: March 14, 2025

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Reply from legendURN

Dear Mrs. Gallops

Thank you very much for your message.

It is very annoying to hear that half of the order was broken upon delivery. I see that you have been in contact with customer service and the new delivery is fortunately already on its way to you.

Rated 5 out of 5 stars
Verified

A legend for a LEGEND...

Looking for a beautiful urn for my husbands ashes and mine one day, I came across legendURN and found a work of art. I couldn't be happier and I know my husband would have loved it as much as I do.

Date of experience: March 07, 2025

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Reply from legendURN

Dear Mrs. Heapes

Thank you very much for your kind words.

It is great to hear that the urn is exactly what you had hoped for. Thank you for trusting us to do this

Rated 5 out of 5 stars
Verified

Great customer service

The description of the urn was spot on and it was even nicer than I expected it to be. The price was reasonable and I would recommend legendurn to anyone who wants to buy something that creates zero waste and will actually contribute to the soil in the end. I really appreciated legend urn responding so quickly with a reply to my question.

Date of experience: March 07, 2025

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Reply from legendURN

Dear Mrs Ball

Thank you very much for your kind words.

How wonderful to hear that everything went well and that you are so satisfied. Thank you for the trust in us that we could arrange this for you

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Rated 4 out of 5 stars
Verified

It was great service overall

It was great service overall - super responsive, super professional, and really helpful when I didn’t know the volume of my ashes. I would have given 5 stars but some time after I placed the order there was a mix up and somehow my order was cancelled. They said that I cancelled it, I did not cancel - so it was an odd mishap therefore I had to reorder which caused a delay - but the urn came perfectly and their team checked in with me every step of the way since reordering and that nothing was changed.

Date of experience: February 06, 2025

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Reply from legendURN

Dear Jayne

Thank you for the great communication and trust in us. Very nice that everything went well

Rated 5 out of 5 stars
Verified

Beautiful product

Beautiful product and a wonderful tribute. Thanks

Date of experience: January 21, 2025

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Reply from legendURN

Dear Mrs Minx

Thank you very much for your kind words.

It is nice to hear that you have received your order and that everything is to your liking.

Rated 5 out of 5 stars
Verified

Picture on website

Picture on website; design; design compared to others

Date of experience: January 23, 2025

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Reply from legendURN

Dear Mrs. Schmidt

Thank you very much for your nice review and trust in us.

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