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Rated 2 out of 5 stars

It is a good serum and I did see a change, but i also got a really bad alergic reaktion where my eyelids got very dry, and I would get small wounds around my eyes. So if you are sensitive I wouldn’t r... See more

Rated 5 out of 5 stars

not long ago I tried this lash serum that's safe, vegan, hormone-free, and cruelty-free, and I’m really impressed! In just about three weeks of applying at night, my lashes looked fuller and longer wh... See more

Rated 5 out of 5 stars

“I’ve been using Lash by Maya for a few weeks now, and I’m so impressed! My lashes look longer, fuller, and healthier than ever before. The serum is lightweight, non-irritating, and easy to apply. I’v... See more

Rated 5 out of 5 stars

I've been on a quest for longer, fuller lashes for ages, and I'm so thrilled to share my experience with Lash by Maya. What started with a simple browse online led me to discover their lash growth ser... See more


Company details

  1. #43 of 132 best companies in Health and Beauty Shop

Written by the company

Lash by Maya is a small business whose mission is to provide you with a solution to grow your eyelashes with the best possible result.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 2% of negative reviews

Typically replies within 24 hours


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Rated 2 out of 5 stars

Can give an allergic reaktion

It is a good serum and I did see a change, but i also got a really bad alergic reaktion where my eyelids got very dry, and I would get small wounds around my eyes. So if you are sensitive I wouldn’t recommend but otherwise it worked fine. My eyelids are better but they did hurt by just blinking and it it is still not fully gone even after a month.

Date of experience: May 24, 2025

Rated 1 out of 5 stars

15 days and still nothing

I'm Italian, and I ordered the serum 15 days ago, I tried to contact a whatsapp number provided by chat gbt but fake, the only available data is their email through which they respond with automatic sentences, generating even more doubts.I don't know what I can do, plese someone help me..

Date of experience: May 13, 2025

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Rated 1 out of 5 stars

Waste, dont buy

Delivery took ages but I was hopeful when it did finally arrive.
Ive given it more than a month and it has made no difference to my normal lashes..if anything theyre worse.
I normally use grandelash,uk lash but thought id try a cheaper alternative.
Dont waste your time and money..just buy the better ones.
GRANDELASH is 10/10,can make eyes a bit red.
Lilash is a 9/10,can make eyes itchy and give dark circles.
UKlash is an 8/10, can also make eyes itchy
Diablo 6/10
Sinsnlashes 5/10
Forchic 5/10

Ive tried them all and just thought it would be helpful to give you a heads up.

Date of experience: April 25, 2025

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Rated 1 out of 5 stars

Disappointed with repeated delivery delays

This is the second time I’ve ordered this product, and both times there have been significant delays in delivery. Unfortunately, this time has been even worse than before. I’ve been waiting for over a month with no updates or communication from the company.
I had to follow up multiple times, only to receive the same generic response each time: “We have a high volume of orders; it’s on the way.”
Due to this frustrating experience and poor customer service, I cannot recommend purchasing through their website.

Date of experience: March 20, 2025

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Rated 1 out of 5 stars

I never received my order and it's been…

I never received my order and it's been a while now and I haven't received my order and I've written to you but haven't received any response from you I only received my first order but I haven't received my second one yet and it's been a long time

Date of experience: March 18, 2025

Rated 4 out of 5 stars

I love the product and how they get…

I love the product and how they get reviews fron real people, like people who have been using the product. But I don't know if this is because I live in Sweden but the shipping took a very long time so I have been using it only for one week.

Date of experience: April 03, 2025

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Rated 1 out of 5 stars

CAUTION! BIG SCAM!

We have been waiting for our order #DE3962749 for 8 weeks and all we ever get from customer service is a lot of mollification. Now our address has been requested again with the claim that the shipment was delivered incorrectly. Our address was entered correctly when we placed the order. According to the carrier's tracking number, our consignment has been in a transit warehouse in Aschaffenburg for 6 weeks. If you look at the other reviews, you can see that many people have never received their parcel.

Date of experience: April 01, 2025

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