Lamps Plus® Reviews 15,856

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Invited

Lamps Plus has the widest range of contemporary pendants I found in store or online. It actually made my decision tough because I liked so many of them. Browsing is easy, all of the specs are there fo... See more

Company replied

Rated 5 out of 5 stars
Invited

Had a bad experience last order. My order was never fulfilled because of a stock shortage. Have all hope that this time it will work out!

Rated 5 out of 5 stars
Invited

Your customer service, staffed by REAL people, is superb! The ones I've talked to have been so professional, helpful, and just plain awesome. Please never replace these lovely folks with AI. It's the... See more

Company replied

Rated 4 out of 5 stars
Invited

You had the parts which is great, on the other hand there is no obvious place to put a Purchase Number for our own tracking


Company details

  1. #14 of 45 best companies in Lighting Store
  2. #49 of 174 best companies in Furniture Store

About Lamps Plus®

Written by the company

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

Expecting Good Things

Had a bad experience last order. My order was never fulfilled because of a stock shortage. Have all hope that this time it will work out!

Date of experience: April 07, 2025

Rated 2 out of 5 stars
Invited

I thought this chandelier was an…

I thought this chandelier was an additional $50 off, lithe discount wasn’t applied

Date of experience: July 03, 2025

Lamps Plus® logo

Reply from Lamps Plus®

We're sorry to hear you were unable to apply our current promotion to your order. Rests assured we're happy to look into this. The stunning pendant you purchase does qualify for the $50.00 discount and we have already applied that to your order. If you have any questions, please contact us at Ratings@lampsplus.com.

Rated 5 out of 5 stars
Invited

Easy to maneuver the site

Easy to maneuver the site
Easy check out

Date of experience: May 02, 2025

Lamps Plus® logo

Reply from Lamps Plus®

Thank you for the feedback, we are glad to hear that the site was easy to use!

Rated 5 out of 5 stars
Invited

USER-FRIENDLY WEBSITE

Although this rating is only for my online ordering experience as I just placed my order for multiple shades, I found the website to be excellent. Clear photos, excellent descriptions, ease of navigation through the myriad of lamp shades - and the sale made the experience even better for my purchasing ability!

Date of experience: June 29, 2025

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Reply from Lamps Plus®

We are so happy that you had an easy time navigating the website! We hope you shop with us again soon.

Rated 5 out of 5 stars
Invited

Lamps Plus makes shopping fun and easy

Lamps Plus has the widest range of contemporary pendants I found in store or online. It actually made my decision tough because I liked so many of them. Browsing is easy, all of the specs are there for comparison from item to item, placing the order took less than 2 minutes, and I got free shipping!

Date of experience: June 29, 2025

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Reply from Lamps Plus®

Hi Betty! Thank you so much for shopping with us and sharing your positive experience.

Rated 5 out of 5 stars
Invited

Great selection and easy to order on…

Great selection and easy to order on line. I hope the delivery and product is also a 5 Star experience

Date of experience: June 28, 2025

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Reply from Lamps Plus®

We appreciate you shopping with us and are glad that the site was easy to use.

Rated 4 out of 5 stars
Invited

Easy website.

Date of experience: June 27, 2025

Lamps Plus® logo

Reply from Lamps Plus®

Thank you for the feedback! Happy that the site was easy to use.

Rated 5 out of 5 stars
Invited

Good selection and quality

Have purchased many things from Lamps Plus over the years. They always have a good selection for whatever style you are looking for.

Date of experience: June 26, 2025

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Reply from Lamps Plus®

Thank you for the positive feedback! We appreciate you shopping with us.

Rated 1 out of 5 stars
Invited

4 THOUSAND DOLLARS WORTH OF LIGHT FIXTURES

I arrived in the Lamp Plus in Torrrance.

Once I told Bambi ( Manager) that I have $4,000 to spend on light fixtures and she asked Ada to assisst me. I purchased almost $3,000 of light fixtures in the Lamp Plus. During my engagements with both Bambi and Ada I felt like I was bothering them. Also, Ada ordered my l light fixtures and I recieved the wrong COLOR of the TRACK Lightening. Now, I have to go back tho the store which is about 35 miles away from my home and return these items.

Now, I have to go back tho the store which is about 35 miles away from my home and return these items. Hopefully,

Date of experience: June 17, 2025

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Reply from Lamps Plus®

Thank you for your feedback Cynthia. We're very sorry to hear about your recent experience at one of our store locations and receiving the incorrect color for the track light. We have shared your feedback with the store manager to assist you with this matter further. We value your business and appreciate bringing this to our attention.

Rated 5 out of 5 stars
Invited

Everything went very well

Everything went very well. But I felt rushed in creating an
account, please re-send, thank you!

Date of experience: June 24, 2025

Lamps Plus® logo

Reply from Lamps Plus®

Hello, thank you for the feedback! Please contact our customer service team if you need assistance making an account, we'd be happy to help.

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