Watch broke, no refund and no reply
My 'G Shock' watch broke well within warranty. I asked to get a refund to which they agreed if I sent the watch to America (to an address that does not exist). I have tried emailing the, 10+ times to get a refund and heard nothing. The watch was returned as the address was to a mall in the US where they said no watch shop exists!
AVOID at all costs. I now have a watch which does not work and no refund, and the worst part is they refuse to reply to any email or message via their website. AWFUL company and I very much doubt their watches are genuine.
Date of experience: December 16, 2020