Kauai Exclusive Management Reviews 2,101

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

Our condo at Waipouli was perfect for our group. There were several of us there for a wedding and we loved everything about it. Ample space in our unit for 2 couples. Everything we needed in the kitch... See more

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Rated 5 out of 5 stars
Verified

Had a great experience with Mike! Very thorough and took the time to explain any potential issues and the severity of them. Report was great- lots of pictures and suggestions and easy to follow. Would... See more

Company replied

Rated 4 out of 5 stars
Verified

The resort and units were beautiful - I rented two of them for our large group. We had air conditioning issues in both units which were quickly resolved. The pool area was beautiful. My only complai... See more

Company replied

Rated 5 out of 5 stars
Verified

We had a fantastic stay at this 3-bedroom rental home, which was perfect for our family of eight. The space was incredibly well thought out, with plenty of storage throughout the house to keep things... See more

Company replied


Company details

  1. #9 of 26 best companies in Vacation Rental
  2. #124 of 204 best companies in Travel Agency

About Kauai Exclusive Management

Information provided by various external sources

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Luxury Vacation Rentals on Kauai

Kauai Exclusive offers a carefully selected list of distinct Kauai vacation rentals located on the three most popular sides of the island. North Shore vacation rentals are located in the lush settings of Hanalei and Princeville, South Shore rentals are located in the sunny Poipu district and the East Shore rentals include the outstanding Waipouli Beach Resort.


In all of these areas we will help you find luxury beachfront accommodations, beautiful Kauai Penthouses, suites, condos and homes tailored to your tastes and budget. It is our pleasure to host you with warmth and aloha. E Komo mai!

Book online or call 1-877-GO-KAUAI

Book online now!

COVID-19 Policy Updates

Read the latest update from Kauai Exclusive about policy changes due to COVID-19

At Kauai Exclusive, the health, safety, and enjoyment of our guests are our top priority. During these uncertain times with the evolving COVID-19 crisis we are carefully following the protocols and suggestions from the Centers for Disease Control and the World Health Organization.

We are proactively taking all necessary actions to clean and protect our vacation rentals and our guests’ health.

Our dedicated housekeeping partner, Hawaii Care and Cleaning, has amplified its already precise and industry-leading practices to clean and sanitize each of our vacation rentals. These professional housekeeping and sanitation services ensure that every rental is Safe Zone Certified and guest-ready.

Additionally, our management team is performing additional inspections on each vacation rental. We are taking this unprecedented time to perform any necessary maintenance or improvements so that we always provide a guest experience that is a 10 out of 10!

Updates To Our Cancellation And Refund Policy

Kauai Exclusive is also making a temporary change to our cancellation and refund policy. If you have a reservation with an arrival date up to July 31, 2020, you can choose one of the following options:
  • Receive a refund of 75% of your rent, plus a refund of all applicable taxes and fees, including your cleaning fee.
  • Receive a full credit toward a future stay in the same vacation rental or a comparable vacation rental (you can choose your new dates later).

If you have a reservation with an arrival date between now and August 1, 2020, you may move your dates to a later date, or you may receive a refund if you cancel up to 30 days prior to your arrival. Your refund will be the full amount of your reservation, less a $50 service fee that can be used as a credit toward a future stay with Kauai Exclusive.

If you have any questions about our policy or would like to receive a refund or credit for your reservation, please contact us at reservations@kauaiexclusive.com and we will be happy to assist you.

All Kauai Exclusive vacation rentals are Safe Zone Certified

Our housekeeping team has done a terrific job in playing a leadership role in ensuring that all guest accommodation spaces are “Safe Zone Certified”. This ensures that all of our vacation rentals are safe, clean, and guest-ready.

From our Ohana (family) to yours, we wish you good health and safety during these times. Now more than ever, we are grateful to serve you and look forward to demonstrating our appreciation for this heartfelt privilege. Looking forward to brighter days together!


With love and aloha,

Joshua Rudinoff

President


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Beautiful accommodations-clean-kitchen…

Beautiful accommodations-clean-kitchen amazing stocked. Plenty of towels and supplies. Great location

Date of experience: July 03, 2025

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Reply from Kauai Exclusive Management

Aloha Teresa,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 5 out of 5 stars
Verified

Great place to stays

Great place to stays, right in the middle of the island didn’t take long to drive to the opposite ends.

Date of experience: June 13, 2025

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Reply from Kauai Exclusive Management

Aloha Kathleen,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 5 out of 5 stars
Verified

Magical views and wonderful…

Magical views and wonderful accommodations

Date of experience: July 03, 2025

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Reply from Kauai Exclusive Management

Aloha Rudolph,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 5 out of 5 stars
Verified

Great experience

Had a great experience with Mike! Very thorough and took the time to explain any potential issues and the severity of them. Report was great- lots of pictures and suggestions and easy to follow. Would highly recommend!

Date of experience: June 25, 2025

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Reply from Kauai Exclusive Management

Aloha Cathe and Jim,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 2 out of 5 stars
Verified

Adress the sewer gas around building 3…

Adress the sewer gas around building 3 at Waikomo Stream. It found our bedroom twice. This is the second time I've responded. Do you read these reviews?
Other than that great location, spacious living areas and great pool.

Date of experience: June 22, 2025

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Reply from Kauai Exclusive Management

Aloha Stephen,

This is the first review we've received from you and we were not made aware of this during your stay. We wish we had known about this sooner so we could have helped. We're sorry there was a sewer smell, as this is not something we've had prior feedback on. We want to thank you for being our guest, and we will contact the on-site management at Waikomo Stream Villas to see what's going on with the sewer.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 5 out of 5 stars
Verified

Kalapaki Beach Home

nice home and views

Date of experience: June 30, 2025

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Reply from Kauai Exclusive Management

Aloha John,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 5 out of 5 stars
Verified

Excellent accommodation in a congenial setting

The condo and the lush well-maintained grounds, pool, and BBQ of the Kuhio Prince were stellar. This is an excellent choice where things are done right.
Our unit was 322 up an easy 2 flights. It was spacious with 2 lanais, a nicely equipped kitchen with high quality dishes, pots and pans, and kitchen tools, elegant furniture, a very comfortable King bed, a handy w/d, plenty of comfortable seating, plenty of linens and towels, plenty of hooks, 1 and 1/2 bathrooms, thoughtful lighting, and an umbrella, four beach chairs, and a sun shade. Note: no d/w, yet -- no dishrack! We had an outside bar stool break the day we got there. One call and KEM replaced the entire rig with a new table and two chairs. We appreciated it bc we grilled a lot and would have dinner outside many nights. Note: The roosters begin about 3 am. We found using earplugs really made a difference in being able to stay asleep. This in no way reflects on the Condo; it is Kauai! The owner has created a most enjoyable apartment for a longer stay. It showed in the quality of details and nice furnishings. This Condo was "a lot of bang for the buck".

Date of experience: June 03, 2025

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Reply from Kauai Exclusive Management

Aloha Kay,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 4 out of 5 stars
Verified

The resort and units were beautiful

The resort and units were beautiful - I rented two of them for our large group. We had air conditioning issues in both units which were quickly resolved. The pool area was beautiful. My only complaint would be that most resorts I have stayed at have more than just one restaurant option, which was closed for a private event. There are no pool bars, snack or store options on the resort itself. There is a shopping center across the street restaurant but nothing on resort.

Date of experience: June 27, 2025

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Reply from Kauai Exclusive Management

Aloha Theresa,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 5 out of 5 stars
Verified

Great location and the condos were…

Great location and the condos were comfortable and had everything we needed. We had multiple condos for a group of condos and everyone enjoyed their stay. Which is hard to do. Thank you so much.

Date of experience: June 18, 2025

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Reply from Kauai Exclusive Management

Aloha Stacy,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 5 out of 5 stars
Verified

Loved the condo

Loved the condo - absolutely perfect. Loved that Kaua’i Exclusive Management sent all the necessary info prior to us arriving, and didn’t beg for feedback throughout the stay.

Date of experience: June 24, 2025

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Reply from Kauai Exclusive Management

Aloha Ann,

Mahalo nui loa for staying with Kauai Exclusive Management! We're so happy to hear you enjoyed the fantastic location and that everything met your expectations. It was a pleasure to host you, and we truly hope to welcome you back to our beautiful island paradise again soon.

Warmest aloha,
The Kauai Exclusive Management Team

Rated 1 out of 5 stars
Verified

Internet Problem

Internet access is terrible. Everybody I talked to while there including maintenance and management agrees. Many vacationers openly talking about this problem. Have enjoyed facility 3 consecutive years. An upgrade would be appreciated.

Date of experience: June 22, 2025

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Reply from Kauai Exclusive Management

Aloha Mike,

Thank you for being our guest and for sharing your feedback. A one-star rating really hurts us and our overall ranking on Trustpilot. We go to great lengths to ensure the property you selected is clean, our team is available and friendly, and you have a great time with us. The Waipouli Beach Resort handles all of the wifi, so while we empathize with you, this is something entirely out of our control. The resort updated all of the wifi recently, and in the last few weeks in particular, they have been having challenges with the wifi. Before this, it had worked great, so again, we're sorry this happened during your stay. We kindly ask you to reconsider your 1-star rating for us, as we agree this is an issue that needs to be addressed by the resort, but surely every other part of your stay was not 1 star. Thank you again for being our guest, and we hope we have another opportunity to host you and your family here on Kauai.

Mahalo,
Kauai Exclusive Management

Rated 5 out of 5 stars
Verified

We had a fabulous time at the Pili Mai

We had a fabulous time at the Pili Mai. Everyone loved the beds. It was the perfect size for our family of 7. The kids loved the pool. It was close to beaches and shopping. What’s NOT to love about it? I’d definitely stay here again.

Date of experience: June 20, 2025

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Reply from Kauai Exclusive Management

Aloha Wendy,

We sincerely appreciate you choosing to stay with us and for sharing your feedback. It means a lot to us, and we look forward to the chance to welcome you back in the future.

Mahalo,
Kauai Exclusive Management

Rated 5 out of 5 stars
Verified

Beautiful home

Beautiful home
Great location
Helpful managers
Simply fabulous

Date of experience: June 07, 2025

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Reply from Kauai Exclusive Management

Aloha Sharon,

We sincerely appreciate you choosing to stay with us and for sharing your feedback. It means a lot to us, and we look forward to the chance to welcome you back in the future.

Mahalo,
Kauai Exclusive Management

Rated 4 out of 5 stars
Verified

Waipouli Beach Resort - Kauai Exclusive Management

Waipouli Beach Resort was a wonderful place to stay. The pool area with hot tubs, waterslide, and small Riverwalk was a great place to hang out when we were not sightseeing other parts of the island. The location was great. It was easy to get to activities and excursions.

The appliances in one of the units did not work —the icemaker, oven and range top which created some problems for us. The range top in the other unit did not work well either. However, the space was perfect and it was furnished well. My family very much enjoyed their stay.

Date of experience: June 13, 2025

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Reply from Kauai Exclusive Management

Aloha Gail,

We sincerely appreciate you choosing to stay with us and for sharing your feedback. It means a lot to us, and we look forward to the chance to welcome you back in the future.

Mahalo,
Kauai Exclusive Management

Rated 5 out of 5 stars
Verified

Clean beautiful Home enjoyed by all.

Date of experience: June 18, 2025

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Reply from Kauai Exclusive Management

Aloha Paula,

We sincerely appreciate you choosing to stay with us and for sharing your feedback. It means a lot to us, and we look forward to the chance to welcome you back in the future.

Mahalo,
Kauai Exclusive Management

Rated 5 out of 5 stars
Verified

Beautiful house that is very well…

Beautiful house that is very well maintained. Great communication before and during our stay with the Management team. We would highly recommend this property and team.

Date of experience: June 18, 2025

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Reply from Kauai Exclusive Management

Aloha Karen,

We sincerely appreciate you choosing to stay with us and for sharing your feedback. It means a lot to us, and we look forward to the chance to welcome you back in the future.

Mahalo,
Kauai Exclusive Management

Rated 5 out of 5 stars
Verified

Beautiful view

Beautiful view! Nicely supplied for our visit. Comfortable beds. Wonderful to have washer/dryer in our condo.

Date of experience: June 18, 2025

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Reply from Kauai Exclusive Management

Aloha Susan,

Thank you for being our guest and for taking the time to share your valuable feedback. We are grateful you chose to stay with us, and we hope we will have another opportunity to host you.

Mahalo,
Kauai Exclusive Management

Rated 5 out of 5 stars
Verified

We had a fantastic stay at this…waterfall house

We had a fantastic stay at this 3-bedroom rental home, which was perfect for our family of eight. The space was incredibly well thought out, with plenty of storage throughout the house to keep things organized during our stay. The home came equipped with a pack and play for our infant, which was a huge convenience and made traveling with a baby much easier. The kitchen was beautiful, making meal prep a breeze, and we especially enjoyed using the outdoor BBQ for family dinners by the pool. The private pool was a major highlight—clean, well-maintained, and a hit with both kids and adults. We would definitely recommend this home to other families looking for a comfortable, family-friendly getaway.

Date of experience: June 18, 2025

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Reply from Kauai Exclusive Management

Aloha Stephanie,

Thank you for being our guest and for taking the time to share your valuable feedback. We are grateful you chose to stay with us, and we hope we will have another opportunity to host you.

Mahalo,
Kauai Exclusive Management

Rated 3 out of 5 stars
Verified

Door Code Issues

Your processing of our reservation of 4 units was handled well. However, 2 of our 4 units had the wrong door codes provided and it took a while for a response from you! Also, 1 unit was locked out on the last day before departure time.

Date of experience: June 06, 2025

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Reply from Kauai Exclusive Management

Aloha John,

Thank you for being our guest and for taking the time to share your valuable feedback. We're sorry you had an issue with your door codes. We are grateful you chose to stay with us, and we hope we will have another opportunity to host you.

Mahalo,
Kauai Exclusive Management

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