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This experience was amazing ! There were only four of us and each of us was given very personal care and attention as we went through our journey together. The sound bath’s added tremendously to the e... See more
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Invited
It was an interesting experience and did open up blocked memories. I was suprised how quickly the meds dissolve and before I realized I swallowed most of the first dose. I wound up taking the entire d... See more
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Invited
The practitioner was helpful and thorough. When I had a concern, I got a prompt response to my email. My ketamine arrived reasonably promptly. I have only two concerns. First, the practitioner to... See more
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Excellent experience! Great communication between Journey Clinical my provider and I. I was very informed and felt safe before, during and after my session. My questions were answered and I knew I co... See more
Company replied
Company details
- #24 of 35 best companies in Mental Health Service
About Journey Clinical
Written by the company
Journey Clinical was born out of our CEO Jonathan Sabbagh’s personal mental health transformation with psychedelic therapies. After gaining relief from chronic burnout and PTSD, Jonathan and his co-founder Myriam Barthes wanted to support the millions of people living with mental illness in this country to access these powerful treatments safely and responsibly.
Today, Journey Clinical is the #1 Psychedelic-Assisted Psychotherapy platform with the largest network of licensed therapists in the US. Our collaborative care model connects a dedicated medical team, licensed psychotherapists and eligible patients, enabling the delivery of high quality mental healthcare at scale. We have started with Ketamine-Assisted Psychotherapy and look forward to continuing to expand access to new FDA-approved psychedelic modalities as they become available.
Get Started
Today, Journey Clinical is the #1 Psychedelic-Assisted Psychotherapy platform with the largest network of licensed therapists in the US. Our collaborative care model connects a dedicated medical team, licensed psychotherapists and eligible patients, enabling the delivery of high quality mental healthcare at scale. We have started with Ketamine-Assisted Psychotherapy and look forward to continuing to expand access to new FDA-approved psychedelic modalities as they become available.
Contact info
United States
- www.journeyclinical.com
4.2
Great
66 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Invited
This experience was amazing
This experience was amazing ! There were only four of us and each of us was given very personal care and attention as we went through our journey together. The sound bath’s added tremendously to the experience as well !
Date of experience: June 09, 2025
Lies and Obstruction
Great setting up, but decide to go elsewhere, and their "clinicians" drag their feet with discharge paperwork. They will also lie about clinical studies and what other providers do. It's all about money with them. Stay away.
Date of experience: July 03, 2025
Reply from Journey Clinical
Hi Shaun, thank you for taking the time to share your honest feedback. We’re sorry to hear that you had a negative experience. Please feel free to reach out to support@journey.clinic to discuss further.
Invited
I appreciated the professionalism the…
I appreciated the professionalism the team had with me as I took this recommended treatment into consideration for myself this year. They answered all of my questions and addressed all of my concerns. I highly recommend working with Journey Clinical if you are exploring this type of treatment for your well-being.
Date of experience: May 01, 2025
Reply from Journey Clinical
We're so glad to hear that you have had such a positive experience with our team. Thank you for your review!
Invited
I'm still not sure how I can talk to…
I'm still not sure how I can talk to you in person. My consultation was with Amy Della Rocca. I had to get in touch with the pharmacy and see what was going on with my shipment of Ketamine. Somehow there must have been some confusion on the script. According to the pharmacy I should have been finally filled this past Friday. Still haven't heard that it has been shipped and no tracking number.
Date of experience: June 27, 2025
Reply from Journey Clinical
Hi Keith, thank you for taking the time to leave a review. We apologize for the difficulties in communication that you experienced. I forwarded your concerns to the appropriate team and they reached out to you. Please feel free to reach out to support@journey.clinic if you would like to discuss further.
Invited
Working with Journey Clinical was…
Working with Journey Clinical was amazing. They supported me from the beginning; helping me to find a very special therapist and connecting me with a great medical clinician. I felt confident with my care for the entire course of my treatment, and the results are well beyond my expectations.
Date of experience: June 23, 2025
Reply from Journey Clinical
Hi Peg, thank you so much for your review. We're so glad to hear that you had a positive experience with our team and with KAP treatment as a whole.
Invited
I always get a quick and thorough…
I always get a quick and thorough response whenever I reach out. All the clinicians are so helpful and kind!
Date of experience: June 24, 2025
Reply from Journey Clinical
Hi Mitch, that's great to hear! Thank you for your review.
Invited
Kim presented the information clearly…
Kim presented the information clearly and answered all my questions.
Date of experience: June 27, 2025
Reply from Journey Clinical
We're happy to hear that you had a positive experience with our team. Thank you for your review.
Invited
Such caring thorough and helpful…
Such caring thorough and helpful support. Life changing help. Thank you so much
Date of experience: June 21, 2025
Reply from Journey Clinical
Hi Samantha, that's wonderful to hear! We're so glad that you had a positive experience with us and thank you for your review.
Invited
Well-organized, with a few glitches
The practitioner was helpful and thorough. When I had a concern, I got a prompt response to my email. My ketamine arrived reasonably promptly.
I have only two concerns. First, the practitioner told me to discontinue my Gabapentin, but was not clear about when to stop it. Instead of stopping only on the day of my ketamine session, I stopped it several days before, and had withdrawal symptoms. I emailed Journey Clinical about this, and they said they would discuss it with the practitioner.
Second, the delivery from the pharmacy requires a signature, but I was not told when to expect delivery. I can’t stay home all day waiting for a delivery.
Date of experience: December 11, 2024
Invited
Helpful team
Helpful team, responsive messaging, provider listened and worked with me.
Date of experience: May 14, 2025
Reply from Journey Clinical
Hi Stacia, thank you for your review. We're glad to hear that you had a positive experience with our team.
Invited
It was an interesting experience and…
It was an interesting experience and did open up blocked memories. I was suprised how quickly the meds dissolve and before I realized I swallowed most of the first dose. I wound up taking the entire dose with the boaster dose. I also took 8mg of Zofran. I had problems coming out and when I did I had nausea with vomited. My therapist David Zimmerman did an excellent job guiding me and took care of me until my husband got there. The hallucinations were weird but helpful as to the root cause of my PTSD.
Date of experience: June 17, 2025
Reply from Journey Clinical
Hi Pamela, thank you for taking the time to leave a review! It sounds like you had a positive experience and we wish you the best in integrating the insights you gained throughout the rest of your KAP treatment.
Invited
The intake interview went smooth
The intake interview went smooth. Communication after that was difficult at times. Overall, satisfied with the experience so far.
Date of experience: June 10, 2025
Reply from Journey Clinical
Hi Scott,
Thank you for taking the time to share your honest feedback. We’re glad to hear that your intake interview went well and apologize for difficulties in communication that you experienced. We value your input and thank you for helping us grow. Please feel free to reach out to support@journey.clinic if you would like to discuss further.
Invited
Excellent experience
Excellent experience! Great communication between Journey Clinical my provider and I. I was very informed and felt safe before, during and after my session. My questions were answered and I knew I could contact them if I had questions before or after a session.
Date of experience: June 12, 2025
Reply from Journey Clinical
Hi Julie, that's great to hear! Thank you so much for your feedback.
Invited
My doctor is very compassionate and…
My doctor is very compassionate and knowledgeable. All my experiences have been great!
Date of experience: June 13, 2025
Reply from Journey Clinical
Hi Renee, thank you so much for your feedback. We're so glad to hear that you have had such a positive experience with our medical team!
Invited
The training was excellent and the…
The training was excellent and the staff and prescribing persons are always available to answer questions and provide guidance. The experience has been very positive for both myself and my patients.
Date of experience: June 25, 2025
Reply from Journey Clinical
Hi John, thanks for your feedback. We're so happy to hear that you and your patients have had such a positive experience with us and we're grateful to have you as an integral member of our community!
Very responsive
Journey Clinical has quickly responded to all of my questions, and all of my clients have reported a positive experience with the prescribers they have worked with. It is nice to know that when I refer a client to Journey Clinical, I know that they will be taken care of.
Date of experience: May 15, 2025
Reply from Journey Clinical
Hi Joy, thank you for your feedback! We are very happy to hear that your clients have had such positive experiences with us. We strive to provide compassionate, personalized support throughout every stage of the treatment process, and we're so glad that this has been reflected in your clients' experiences.
I've been with Journey for a little…
I've been with Journey for a little over a year and I've been very happy with the service they provide. The educational and networking opportunities are excellent. I don't really need patient referrals and if that was my primary goal I would likely not be a member. I've received a few referrals and those have been excellent. They provide a lively and helpful community for KAP therapists and prescribers.
Date of experience: May 06, 2025
Reply from Journey Clinical
Hi Connelly, thank you for your feedback. We're so grateful to have you in the JC community and happy to continue supporting your practice!
Journey Clinical has been amazing to…
Journey Clinical has been amazing to work with for me as a clinician and also for my clients. They have always upheld professional standards, have sound clinical guidance and overall the process bring ease. I’m very thankful they are part of our communities.
Date of experience: May 03, 2025
Reply from Journey Clinical
Hi Karen, thank you for taking the time to leave your feedback. We're so happy that you've had such a positive experience partnering with us and we're thankful that you are a part of our community as well!
Endless Possibilities & Positive Client Experiences
I joined Journey Clinical a little over two years ago. It's been one of the best decisions I've ever made. Being able to incorporate KAP into my practice has been a gamechanger. It's created numerous professional opportunities for me and allowed profound insight and clarity for my clients. I'm grateful to have access to wonderful, caring, prescribers. The commitment to a collaborative care model and expanding access to education and healing has made this journey incredibly rewarding, and I’m excited for what's ahead.
Date of experience: April 25, 2025
Reply from Journey Clinical
Hi Claudia, thanks so much for your feedback! We're so thankful for the vital role that you play in our community!
They will mainly try to get money out…
They will mainly try to get money out of you, with the promise of helping you grow as a therapist. I didn't have a good experience as a therapist or patient. I was charged for mistakes made by the delivery people, charged for medication.I never got and I had to work for 4 hours for free and was never paired with someone to help me, because my assigned peer left the company after I assisted her. It is a great treatment that could truly help many people, but journey clinical did not meet the expectations.
Date of experience: April 19, 2025
Reply from Journey Clinical
Thank you for taking the time to share your honest feedback. We’re sorry to hear about the challenges you encountered in your experience and are committed to improving our platform. We value your input and thank you for helping us grow. Please feel free to reach out to support@journey.clinic to discuss this further.
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