Always a great experience at Jomashop! Their prices are excellent, their selection is great, if things go out of stock it’s usually coming back soon and they let you know! And of course, customer ser... See more
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I purchased a watch for my husband which turned out to be too big for him. The watch came promptly without any hassle, and I got the return authorization and label within minutes. I’m in the middl... See more
My favorite sales rep, Ryan, is phenomenal. He got me back a quote in a timely fashion and provided clear and concise payment instructions. The shipping was extremely quick and the watch arrived perfe... See more
Jomashop is amazing on the pricing and variety by far of any website for fragrances. And it's a company that will allow returns if not satisfied with a product. But when it comes to estimated time... See more
Company details
- #33 of 47 best companies in Watch Store
- #130 of 724 best companies in Clothing Store
Written by the company
Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.
Contact info
140A 58th Street, Suite 6N - 6th Floor, 11220, Brooklyn, United States
- 877-834-1434
- orders@jomashop.com
- www.jomashop.com
Replied to 96% of negative reviews
Typically replies within 1 week
Good!!!!!!!!!!
Date of experience: July 07, 2025
Flexible schedule
Date of experience: July 07, 2025
I love this site
I love this site! Makes watches that I would otherwise not buy affordable for all.
Date of experience: July 07, 2025
Address issues
Well, the first time I ordered four perfumes and for some reason they were never delivered and they were returned back to the company. I really don’t know if it had to do with the address because that’s where I get all my mail and everything I order online so it was kind of weird That those perfumes were not received for me. That was a really bad experience so I’m giving it a try again this time I’m ordering like I don’t know 1314 perfumes hopefully I do receive them this time but I had to change the address to a home address. That was my experience so far But what I feel or think is that with the amount of perfumes that I bought it would be nice to receive a little samples or some kind of gifts that’ll motivate us to keep on buying from this page or this app. Thank you.
Date of experience: June 14, 2025
Nice and easy.
Date of experience: July 06, 2025
The fast delivery Great Shopping Experience and genuine products…
The fast delivery and genuine products impressed me. The website's clear categorization and responsive customer service made shopping smooth.
Date of experience: July 06, 2025
They get them there in one piece.nuff…
They get them there in one piece.nuff said.
Date of experience: June 13, 2025
Great place to buy luxury items
Great place to buy luxury items. Excellent service, quick processing and delivery.
Date of experience: July 06, 2025
Always great products at great prices!
Date of experience: June 26, 2025
Satisfying …
Excellent product and you could never beat the prices. Quality packaging and I couldn’t be happier
Date of experience: June 26, 2025
Jomashop in general
Jomashop is amazing on the pricing and variety by far of any website for fragrances. And it's a company that will allow returns if not satisfied with a product. But when it comes to estimated time of arrival on shipping lately they are falling alot. Let me specify "lately." I've had good time of arrivals with my shipping in the past. I Hope they've taken note on that. Also backup orders seem to be more. If it's an indication that they are so busy I can understand. But that's also been an issue with my purchases.
Date of experience: July 02, 2025
Never any issues
Never any issues. I’ve ordered over 20 different fragrances from Creed Aventus to a bunch of cheapies. Will continue to use this site for the majority of my fragrance purchases!
Date of experience: July 06, 2025
My package was not delivered by USPS
My package was not delivered by USPS. They need to stop using them. They are dishonest.
Date of experience: July 03, 2025
This app/site is amazing 10/10☘️☘️
Date of experience: July 06, 2025
You all have the correct fragrances to…
You all have the correct fragrances to have in stock and are always my first choice of going to.
Date of experience: July 06, 2025
Always a big selection and great prices…
Always a big selection and great prices on JomaShop.
Date of experience: July 06, 2025
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