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2.8
3 reviews
It’s definitely a scam company… I’ve been waiting for six months to get my money back (which, by the way, is a significant amount), and there’s no way… They either reply with automated responses or provide no updates at all. I truly believe this company is just trying to scam people. I DO NOT RECOMMEND IT.
Date of experience: September 22, 2024
HORRIBLE COMPANY!! THIS BUSINESS NEEDS TO BE SHUT DOWN!!!!
They sell an insurance policy but if you need a hospital forget it!!! They do not deliver what they sold to you, they will abandon you they will not pay your bill.
THIS COMPANY NEEDS TO BE SHUT DOWN!!!
RUN AWAY FROM THIS COWARDS THAT DO THIS TO ELDERLY PEOPLE!!! SHAME !!!!!!!!!!
Date of experience: June 17, 2024
I contracted travel insurance with Intermac assistance USA for our trip to the USA to see our son (student) and grandson, I had to call it on 06/09, because my wife had severe neck pain, the insurance company directed us to the nearby hospital Spectrum Health in Grand Rapids MI, she was attended and after a few days the bill arrived and we called the insurance company to make the payment, to our surprise they claimed that the case would be a pre-existing disease, but the medical report shows a stiff neck and that according to the contract signed between the parties, such illness does not constitute a pre-existing illness, but a sudden or unforeseen illness.
Date of experience: June 17, 2022
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