IMEI GURUS Reviews 42

I recently interacted with the support team at imeigurusreseller.com, and the experience was highly disappointing. The representative was incredibly rude, using offensive and unprofessional language, Instead of providing constructive assistance, they resorted to insults and hostile behavior.

Additionally, the interaction raised concerns about their integrity as a business. Such behavior is unacceptable for any service provider, especially one handling sensitive matters.

I strongly advise avoiding this service. Their unprofessionalism and lack of customer care reflect poorly on their credibility. If you're looking for reliable and respectful support, search elsewhere.

Date of experience: December 31, 2024

Beware of SCAM. I paid, and contacted as instructed on live chat. Stoney asked for order id, first flag. Afterwards he told me that the payment has an issue and requested USDT payment, second flag. I sent him the receipt and instantly he canceled the payment. I asked what is the warranty for the refund in case of USDT payment, he said none. Total FRAUD, he didn't even asked for IMEI or check anything.

Date of experience: December 20, 2023

I purchased a unlocked s22 ultra. Unfortunately it worked on every carrier except mine. After being scammed twice I gave IMEIGurus a last chance to get my phone fixed. I had an issue at the beginning due to me being flagged but its not there fault. Don't have nothing to do with being a thief or them being rude. I don't know how to find out how to fix that issue. But it is what it is. But my roommate purchased the s22 ultra IMEI Repair for me which I gave her the funding, she paid for it. Went to the live chat and did everything they asked her to do. Within 10 mins they told her they were done. have to say very impressed. Phone works on my carrier now. OVERALL best experience ever with Mr Stoney. He assured me they were legit and proved it when they refunded my money back due to me being flagged Very happy HIGHLY, HIGHLY RECOMMEND THIS GUYS!!!! will be referring people with my same bad or blacklisted issue to these guys.

Date of experience: October 21, 2022

One of the worst experience I have was today. I felt like a thief spending my own money I try to unlock an S22 and this guy came on in the chat and he said my account was flagged which nobody told me about my previous flag all they told me that they are unable to repair my imei because of the software was at the latest and give me a refund so two unfulfilled came up on my account for my two different times. He lied to me telling me it flag. it was because the software was to high at the time so thats why I get a refund.This Stoney person acting like am thief with my own money. I introduced so many people to this site. RUDE!

Date of experience: October 20, 2022

It was a little bit difficult getting the timing right as they are in the US and I am in Australia, but I stayed up late one night and got my S20 Ultra demo unit turned into a retail unit and i'm very happy with the service and the experience. Thanks Stoney!

Date of experience: August 13, 2022

Super satisfied with IMEI Gurus. My phone was blacklisted after buying it on eBAY 8 months ago. Neither eBAY nor Paypal would help. I highly recommend IMEI Gurus. This is not a scam. Phone works perfectly. Thank you!

Date of experience: August 09, 2022

My phone got permanently locked to AT&T network. At&t wouldn't help me they gave me wrong codes to unlock. Mint couldn't do anything BC of this lock. Took it to a phone repair shop who said they use imei gurus, they said they couldn't get it unlocked. So I tried it myself with imei gurus. Stoney was the guy who helped me. He was very fast, helpful, and kind. I can't thank him enough. He was able to unlock it for me. So very excited.

Date of experience: July 26, 2022

Date of experience: December 06, 2021

Paid for ZTE from service no reply from anyone
WASTE of money

Date of experience: October 04, 2021

im way to selfish to spend a moment writting a review, unless its scathing and i get an childish troll gland twitching kick out of my imagination .. on the interweb. Thses guys are there every time i need them when im really really stuck, alone in the cold like a kitten in the woods....ansd in none seconds flat.. fix all my s&$t.. love love love these guys

Date of experience: August 13, 2021

Rock solid. Reliable

Date of experience: August 07, 2021

Super fast, friendly, and knowledgeable great people. Love the service.

Date of experience: June 03, 2021

Great service and fast!

Date of experience: May 30, 2021

They are very nice and always available to help

Date of experience: May 17, 2021

great service as always highly recommended!

Date of experience: April 17, 2021

super quick and easy I now have my phone back!!! Absolutely brilliant

Date of experience: March 28, 2021

i never use anyone eles stoney is the best always comes through for me thank imei gurues

Date of experience: March 25, 2021

Date of experience: March 25, 2021

Customer service Gurus! If there are any issues, they are patient. They will continue to work with you until resolution!!! Impressive!

Date of experience: March 20, 2021

Date of experience: February 15, 2021