Horsesaddleshop Reviews 6

TrustScore 3 out of 5

3.1

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

3.1

Average

TrustScore 3 out of 5

6 reviews

5-star
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1-star

Rated 5 out of 5 stars

In 2025 I Sent a saddle to be sold a…

In 2025 I Sent a saddle to be sold a Top quality Circle Y saddle. Circle Y the company itself actually recommends Horse Saddle Shop in Indiana to sell used Circle Y saddles! I was impressed by how easy it was to send the saddle. The company has everything on line you can fill out the paperwork print it for your records request a saddle shipping box and it will arrive quickly. You then wrap your saddle with the bubble wrap in the box place your paperwork inside tape close affix shipping label and take to shipper you choose
That’s it. When it sells you receive an email and all buyers get 30 days to try Saddle fit on their horse after that Horse saddle shop mails you a check pretty simple! A+++
I also purchased a Trail saddle from them and love it!

Date of experience: April 07, 2025

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Rated 1 out of 5 stars

dont buy used saddles from em they make…

dont buy used saddles from em they make em look much nicer in photos then you get a nasty stained saddle. It didnt fit my horse n I was overcharged for the pos saddle! when I asked later to trade it in for different saddle I just got response sry cant do that i was totally scammed by this company!

Date of experience: May 30, 2024

Rated 1 out of 5 stars

Not happy with this company at all!

Not happy with this company at all!
I ordered a new Billy Cook saddle, and I love the Billy Cooks I’ve been riding in them for years. When it arrived, it had oil stains on the seat and on the saddle that I thought would go away. I rode in the saddle twice and damaged and stained my jeans on both occasions. I sent the saddle back for it to be worked on, then received the saddle again, The look of the saddle looks much better, however, it’s still leaving oil stains on my pants. Very frustrating to pay $2500 for something that stains your jeans. They have never offered a refund because I don’t want the saddle like this. Customer service is very slow to respond to emails.

Date of experience: June 20, 2024

Rated 1 out of 5 stars

Consigned saddle, NO PAY

Sent a nice Simco saddle using there expensive shipping and packing for consignment. Never got paid. When I called to ask about it, they were very rude and bulling. BEWARE OF CONSIGNING!

Date of experience: March 28, 2022

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