Happy Bodies Reviews 182

This all looks like a scam. They don't tell you the terms of the contract and don't offer to read it! Even if you didn't sign an annual contract, but pay every month, it's not that easy to stop your membership in the club (they'll charge you for the next month). They charge for 1 extra month "notice period", include freezes and other nonsense to hang the maximum number of payments on you. In case of non-payment, they threaten collectors. How I regret that I got involved with them!

Date of experience: October 01, 2024

If you value your money, time, and sanity, stay far away from HappyBodies. In my opinion, this gym is a predatory business that exploits its customers and disregards consumer rights. They caused us significant financial and emotional distress by:
FALSE ADVERTISING
We signed up for what they called a "flexible monthly membership" (Flex 1mnd). They charged us for two extra months after we stopped using the gym. How is this “flexible” or “1 month”?
DECEPTIVE STAFF
The staff lied about their terms and conditions. They falsely claimed we could pause our membership while traveling and misrepresented the renewal period. Either they are grossly untrained or intentionally misleading.
BLOCKING CANCELLATION
Seems to me that HappyBodies has a deliberate strategy to obstruct cancellations and extract additional payments. Despite following their instructions to cancel online, returning our armbands in person, and receiving verbal confirmation, they later claimed our cancellation was invalid. Then they demanded an in-person signature and only after much effort told us that a signed letter in email would work too. Even then, they refused to honor our original cancellation date, forcing us to pay hundreds of euros for months we didn’t use.
SCAMMING IS BUSINESS-AS-USUAL
Looks to me that HappyBodies’ business model is based on trapping customers with hidden terms, obstructive cancellation policies, and fake “flexible” memberships. If you’ve been scammed too, report them to consumer protection!

Date of experience: November 29, 2024

Also one star review, for the same reason as many others who ever entered membership with these scammers
Promising this and that, than charging you extra, there is no such thing as one month flex + month free, either you cancel too early or too late according to them, they will charge two months plus some extra for some additional BS they come up with
AVOID THEM

Date of experience: August 01, 2024

What a nightmare to terminate your membership, it’s impossible.

I’ve got a knee surgery and informed them right afterwards that I am not able to exercise.
They activated my membership and kept on sending invoices.
They disrespected my medical certificate.

Their customer service is not customer friendly and only available till 13:00 o’clock.

DON’T BECOME A MEMBER HERE!
IT WILL SAVE YOU A LOT OF MONEY AND STRESS.

Date of experience: June 04, 2024

At the beginning they will promise anything, but as soon as you start paying money they don't care about you. They make you pay even for their own mistakes.

Date of experience: June 03, 2024

Was great training place, helpful friendly staff. However although I finished my contract in Oct and cancel my membership in November they are still making me pay until Jan so Its about 140 extra euros they are pocketing for no real reason . I find this shameful. So be aware and don't get ripped off.

Date of experience: February 01, 2024

stay away as soon as you can, they will try everything to scam you and take your money. Please be warned.

Date of experience: May 15, 2024