Government Auction Reviews 145

I appreciate Government auction. Com's prompt response and action when I notified them about my winning bid which was not adequate in size for our company's farm requirement of 10 acres or more, that needed to be cancelled. I notified Government auction.com about our company's decision, Kathy from customer service took action to start processing the immediate cancellation of the invoice issued. I appreciate Government Auction, com's prompt response and action with the requested inadequate lot size winning bid cancellation. Thank you!

Date of experience: July 06, 2025

Item was good, received it quickly, but the shipping price is ridiculous. I own a business and ship a lot of things and I know shipping is expensive. However, $20 for a 4” x 4” box that weighs a pound is excessive, I think.

Date of experience: June 27, 2025

Yolanda (spell check) was soooooooo nice & accomodating! Answered all of my questions & more. Always great & prompt customer service. I love this company. Just bought my 2nd property & they are making living my dream & running my business smooth & convenient. 10 out of 10. 5 stars everytime!

Date of experience: June 11, 2025

Sylvia’s response was very timely; especially since I contacted her over a holiday weekend!!!!
Keep up the great work, Sylvia!!!!

Date of experience: May 25, 2025

My experience with GovernmentAuction.com (also known as Government Auction LLC) has been not only disappointing but legally troubling. We entered into a contract for a parcel in Kern County, CA based on glossy marketing materials, GPS maps, and descriptions that were grossly misleading. Upon independent verification, the actual location, condition, and legal status of the lot were entirely inconsistent with the representations made by the company.

Crucial disclosures, such as zoning designations, access to utilities, easements, and development restrictions, were either omitted or misrepresented until after I had entered into a legally binding agreement. Clearly establish that contracts entered into under fraudulent inducement or material omission (photos) may be voidable.

When we attempted to assert our legal right to cancel the contract under these grounds, the company refused a refund, hiding behind one-sided fine print buried in the terms and conditions. "Their internal clauses even state that any improvements made by a buyer on the land automatically revert to Government Auction LLC in the event of a default" a deeply unfair and potentially unenforceable clause under California’s consumer protection laws.

After filing a formal complaint with the Better Business Bureau (BBB), I was advised to escalate the matter. I have now filed with other consumer protection authorities and am in the process of initiating a court case. The legal costs that Government Auction LLC is likely to incur in defending against this matter are already substantially higher than what it would have cost them to resolve the issue in good faith. Their refusal to acknowledge their failure to provide accurate and complete information about the land has left me no other option but legal action.

Additionally, their response to other reviews falsely suggests fabrication and dishonesty on my part, yet they offer no substantive rebuttal to my specific allegations. Instead, they attempt to deflect responsibility by citing irrelevant prior correspondence and cherry-picked examples that do not address their central failures.

This appears to be a company that profits by taking advantage of inexperienced buyers, especially those unfamiliar with rural California land law. They use confusing contracts and misleading listings to push rushed sales while avoiding accountability.

Buyer beware: consult an independent real estate attorney before entering into any agreement with this company. Demand full legal documentation, including zoning and access verification, before you commit. I strongly discourage others from doing business with Government Auction LLC.

Date of experience: February, 2024

Date of experience: May 13, 2024

Response from Sylvia was very quick and I really do appreciate this.

Date of experience: April 29, 2025

Natalie O. was helpful in getting me the ACH instructions for invoice payment

Date of experience: April 28, 2025

Date of experience: April 27, 2025

I emailed a question, and received a response within two hours.

Date of experience: April 27, 2025

Government Auction is a reliable and legitimate site to purchase goods and land etc. I have found their services to be professional and helpful. Yolanda, Sylvia, Tim and Joseph have gone above and beyond to help me out with anything that I have needed. It has been a great way for me to purchase property and invest on fair and reasonable terms.

I have been dealing with Government Auction for the past several years since 2021.

Date of experience: April 23, 2025

I’ve been purchasing land and items for many years with Government Auction. The staff is very responsive, friendly and helpful. I’ve gotten some really decent deals. Prime real estate in beautiful locations across the US.

Date of experience: April 18, 2025

Sylvia is great. It was not a hassle getting the order cancelled. After doing research, I realized most of this land is not buildable or worth what they are charging. I hope people see this before bidding because this isn't a government auction, and your bid doesn't buy anything but an obligation to pay off the land at way over market value.

Date of experience: February 26, 2025

5 stars. READ CAREFULLY! you are bidding on the down payment of the property then you assume monthly payments. I got so excited and rushed into it. When I realized my mistake, I contacted them and it was simple straightening out MY mess. Though I didn't purchase anything today, I would gladly be revisiting this site and bidding in the future. Thanks Sylvia

Date of experience: February 28, 2025

Date of experience: February 17, 2025

"Brilliant staff! I've placed multiple orders over the past two months and will definitely continue using their services. I have complete confidence in their ability to resolve any issues I’ve encountered. Highly recommended!"

Date of experience: January 20, 2025

Date of experience: January 13, 2025

Excellent, timely response from Sylvia with respect to any questions or issues. The one critique I have is that the link sent to review purchased land was invalid. Will use for my next land purchase!

Date of experience: January 08, 2025

Max bid I put in a max bid of $201 ,I was the Highest bidder at $89 won the auction but they charged me the $201, and so it went for all the items I bid on Never do max bid with these People , Second they show the same photos for the coins , and the ones I Received were junk , as I am sure the items I have not received as of yet will be junk as well , Don't trust the Photos , the jewelry was not as Described It is Not High End as They Stated in the Description . Customer Service is a joke

Date of experience: December 16, 2024

I had the pleasure of working with sylvia, she took care of all my needs very efficiently and competently. Very nice outfit to do business with they are efficient and competent.

Date of experience: December 27, 2024

Please note that every 5* review is “organic” and never “verified”
Look across different sites and notice how there are about 75% gushing reviews about the customer service, and 25% 1*, people who have seem to feel like they have been scammed, and they can’t get ahold of anyone at the company. Compare that to other businesses, usually there is way more in the middle.

Also: Read the fine print. Unfortunately for them, this disclaimer has a fatal flaw. I’ll leave them guessing for now.

“GovernmentAuction.com does its best to describe all items accurately. All items are sold "as is" and neither GovernmentAuction.com nor any consignor makes any warranties or representation of any kind or nature with respect to the property. In no event shall GovernmentAuction.com be responsible for the correctness, nor deemed to have made any representation or warranty of description, genuineness, authorship, attribution, provenance, period, culture, source, origin or condition of the item, and no statement made at the sale or in the bill of sale or invoice or elsewhere shall be deemed such a warranty of representation or an assumption of liability.”

Date of experience: October 29, 2024