Schock Logistics, Inc. Reviews 552

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Great service...promptly returned a very affordable estimate, driver was courteous and called the day before to set up a pick up time. Driver arrived on time and carefully loaded up the equipment. I... See more

Rated 5 out of 5 stars
Verified

It has been a while since we had to actually ship equipment out in this method. Picking up right where we left off, "Super Easy Experience" from start to finish. Always quick with quotes, invoice, a... See more

Company replied

Rated 4 out of 5 stars
Verified

I felt like they were very rough loading the machine onto the dolly. That is why I took photos as they were doing it! Also, my mom walked outside and heard the two men arguing in the truck bed as they... See more

Company replied

Rated 5 out of 5 stars
Verified

Schock Logistics is the only freight carrier I use for my copier lease returns. They are reliable, fast and courteous. If there is ever a problem, they take ownership and fix it without hesitatio... See more

Company replied


Company details

  1. Computer Accessories Store

About Schock Logistics, Inc.

Information provided by various external sources

Schock Logistics is on the cutting edge of change in America. We help corporations de-install, data secure, and ship high-value electronics throughout the country. Our particular focus is office and medical equipment.

Founded in 1992, Schock Logistics has nearly two decades of experience with the following:

Onsite De-Installation and packing of your equipment with condition reports.

Onsite Data Security wipe of your sensitive hard drives, network cards, and fax boards.

Air-ride Shipping of your valuable electronics throughout the United States.

Follow up services such as: satellite tracking, freight reports, inventory storage, revenue sharing, and more.

Started in the garage of Silicon Valley expatriate, Spencer Schock, the company and has grown 15-fold over the years. We now serve hundreds of copier dealers nationwide, national banks, national leasing organizations, Fortune 500 companies, and thousands of small businesses each year. The company is committed to utilizing the latest technology and innovative ideas to service your account.

Most freight carriers in our industry are limited by their fleet size and schedule; this puts your shipment at risk. Schock Logistics, by contrast, partners with twenty proven carriers to create unmatched coverage and flexibility nationwide. We have thousands of trucks ready to service your account.

The company is rigorous and uncompromising in its choice of employees and carriers. Each is monitored daily for integrity, professionalism, and productivity. The result is great service, fast transit times, and competitive pricing.

Our mission is to improve your record as a freight manager. For us, that is what is fun and inspiring!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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Rated 5 out of 5 stars
Verified

Great, Affordable Service

Great service...promptly returned a very affordable estimate, driver was courteous and called the day before to set up a pick up time. Driver arrived on time and carefully loaded up the equipment. I would use them again and wholeheartedly recommend them for any sensitive, fragile equipment moves.

Date of experience: September 13, 2024

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Rated 5 out of 5 stars
Verified

GO SCHOCK

They were easy to make connection and be routed. They responded quickly. They made getting service easy. They showed and acted with care.

Date of experience: August 15, 2024

Rated 5 out of 5 stars
Verified

Customer service was great

Customer service was great. My representative was very helpful and patient. She helped with all my questions and made the process very simple.

Date of experience: August 12, 2024

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Rated 5 out of 5 stars
Verified

Very trustworthy

They show up on schedule and get the machines delivered in a timely manner. I'm a repeat customer.

Date of experience: July 18, 2024

Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Thank you for your business, Heidi!

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Rated 1 out of 5 stars
Verified

If I could give 0 stars I would

If I could give 0 stars I would. Twice last week the driver did not show up and because of this I will have to pay an additional month to leasing company. Maria Swisher was very helpful taking my order and answering some of my questions.

Date of experience: July 09, 2024

Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Hi, Juan:

I apologize for the delay in pick up. I believe it relates to the July 4 holiday backlog.

I am in contact with your leasing company about this delay and to see what we can do. I will be back in contact with you shortly.

Spencer Schock

Rated 5 out of 5 stars
Verified

Very professional and efficient!

Had a great experience from first contact with super helpful representative, through paperwork/invoicing and ultimate pick-up of our end of lease asset.

Date of experience: June 25, 2024

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