I placed an order on May 30 - frames only, no lenses. It still shows as "processing". I called on June 11, and was told that I would receive an email followup within 3 hours. When I didn't recei... See more
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My last order 2 days ago was cancelled (no available item), and today I made phone call asking availability before placing a new order, and the person on the phone was not very helpful because he hang... See more
Had my main pair of glasses be lost functionally due to temple ear piece break. Optician I use only gave me the OEM information and said good luck on my search. Google found Go-Optic for me. The searc... See more
My daughter’s eyesight isn’t bad enough to warrant glasses, but she feels she sees better with them. She found these frames at our last eye doctor visit, and she felt cute and confident in them. They... See more
Company details
Information provided by various external sources
Buy and Save up to 60% on Discount Designer Eyewear Eyeglasses Sunglasses Eye Glasses Contact Lenses Prescription Lenses
Contact info
3422 Old Capital Trail #718, 19808, Wilmington, United States
- 877-634-2020
- www.go-optic.com
Breach of guidelines
the ordering process is easy
Date of experience: July 03, 2025
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What point of people
Everything went good. It was easy to look up my glasses to order them
Date of experience: July 02, 2025
Awesome great sunglasses
Date of experience: June 27, 2025
Nice Frame
Frame I wanted was in stock at the best price Online. I'll have to review again once I receive it.
Date of experience: June 25, 2025
Replacement frames
I had sunglasses I really liked but I sat on them and broke the frames so I found the exact frames on line and ordered them. When they get here I will install the lens and have a brand new pair of sunglasses.
Date of experience: June 25, 2025
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Good prices
Date of experience: June 23, 2025
Lesca Buzz
Lesca Buzz - Grand Total: $359.91
The product is missing. The glasses frame is missing. Support isn't responding. Presumably, there isn't any support either. The service is lousy and clearly a scam. Highest warning level for this seller. They intentionally avoid PayPal to make refunds as difficult as possible. I am beyond disappointed with this offer.
In the end, zero stars and an attempt to get my bank to correct the fraud. Thanks for nothing, bum!
Date of experience: May 25, 2025
Had the Sunglasses I was looking for.
Date of experience: June 21, 2025
No product, and no response to my inquiries
I placed an order on May 30 - frames only, no lenses.
It still shows as "processing".
I called on June 11, and was told that I would receive an email followup within 3 hours. When I didn't receive a followup, I put added a support request to your system. The confirmation stated that people typically get a response within 1 -2 business days. Still no response from them.
Date of experience: June 18, 2025
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Out of stock after paying
Ordered a pait of opticals,
promo seemed great and everything considers it was a good option.
First they sent an email that my order is pending waiting for the prescription - even tho i manually entered it (any other website will not do that)
After, when I uploaded it, they sent an email saying its back ordered.
I placed an order on GLASSESUSA a month before to a pair that was *last in stock* and right after the order i refreshed the page and it was out of stock - GO-OPTIC had me place the order and pay, and only after told me its back ordered.
disgusting. I returned a diff pair to place this order
Date of experience: June 11, 2025
Found my favorite frames right away
Found my favorite frames right away I am a repeat customer. Always satisfied with my previous purchases.
Date of experience: June 15, 2025
not have the color is wanted in…
Did not have the color is wanted in stock after ordering. Then didn't offer the same discount for th reorder.
Date of experience: June 09, 2025
The worst AI chat support and nobody to answer the phone
The worst AI support ever... I received a receipt by email as soon as my order was completed. The shipping address needed correction because the autofill on my computer had made up an obviously invalid mix of US and Canadian fields. I tried 3 times within 15 minutes to reach someone by phone. The result was always an automated message: try online or call later - no agent available. Even if the order had been placed minutes earlier, the AI chat told me that it cannot cancel orders, that they must be returned once they have shipped, but it could assist me with changing the address. Although I had given the right address in my first post, I gave it again. The answer was: "I cannot make changes to the order or shipping address directly. Please contact our support team." [...other posts...] final reply: "I recommend reaching out to our support team through email or creating a support ticket online for the quickest resolution. They will be able to assist you with your request. If there's anything else I can do for you, please let me know."
Date of experience: June 10, 2025
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👍👍👍👍👍👍👍👍👍👍
Date of experience: June 09, 2025
Ease of finding item needed.
Date of experience: June 09, 2025
I still have not received my refund
My refund has been stuck in "Pending Refund" status for 4+ days. I also paid for priority mail shipping, but the order did not ship until 4 business days later, so that was a waste.
Date of experience: June 08, 2025
Top services quick shipping and great…
Top services quick shipping and great quality glasses and also very good prices. Recommended!!
Date of experience: June 05, 2025
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$262.90 down the drain!
I paid $146.90 on May 16. This included $30 for 1-2 day delivery. I then found out my daughter would not receive the frames as promised. Cancelled the order. Have still not received any refund. BTW, my daughter first ordered these frames and paid $116.00 on May 1st for the same frames. Her order was cancelled by them and she also does not have a refund!! so $262.90 and we have NOTHING.
Date of experience: May 01, 2025
good prices...easy to use website
Date of experience: May 25, 2025
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