ginsen-london.com Reviews 11

Confusing experience the massage was good, but the service wasn't the best. Kept on selling me things I didn't want, told me that my IBS bloated stomach (the treatment I came for), was fat and wouldn't get me a husband. Told me to diet, and said it would help me loose weight. Which wasn't the issue, and started late and ended before the scheduled time. Not the best service and not the worst. Kept on fat shaming me, for a bloated IBS stomach.

Date of experience: April 07, 2025

Dr. Bruce's consultation was truly encouraging. He asked a lot of relevant questions and made me feel confident that their products will help. I've purchased them and look forward to seeing the results after four weeks of use.

Date of experience: March 10, 2025

want to thank the GinSen team for their professionalism and dedication to addressing my health concerns as I had been struggling with acne, hives and chronic fatigue. I initially reached out for a free online consultation where Doctor Bruce gave me an assessment and recommended visiting clinic for more targeted treatments. There I was referred to Doctor Lily who accurately identified the root cause of my hormonal imbalance and skin issues. After taking their supplements and herbal tea, in just a month I started seeing significant improvements in my skin and overall health. Now I’m a regular and like to go there for cupping, massage and acupuncture, etc. It’s truly worth every penny - everyone keeps asking why my skin is glowing so much now.

Thank you for everything!!😭💕💕💕

Date of experience: October 22, 2024

Generally, they help me with my problem, I feel myself better.So overall it is positive experience as acupuncture had no side effect.The treatment is going in on with herbal tea and other supplements.
I would like to recommend to provide more information regading the ingredients as a lot of them are in Chinese, and it is hard to understand the dosage, etc. and why they are so important. Also due to differences in culture and language some time it is difficult to understand.
But generally the treatment has positive result, what make it valuable.

Date of experience: November 16, 2024

This clinic is absolutely violating all basic rules of what £110 of deep tissue massage mean.
- They do not provide clean towels
- they do not provide disposable underwear and get your clean underwear greased up
- the masseuse hands are rough and my skin has marks all over it
- the oil smells like cooking oil
- they do not know how to give a deep tissue massage
- they keep the lights on
- they do not have music even if requested
- they do not cover you, even when asked for a blanket
- the therapist are not trained and DO NOT KNOW what to do and HOW to treat the human body
- you hear sounds throughout the place, like toilet flushing, water tank filling up, etc
- The staff attitude is so poor, there is NO customer service whatsoever.

THEY CHARGE YOU UPFRONT SO THERE IS NOBODY WHEN YOU FINISH TO GRAB YOUR OPINION IR GREET YOU UPON LEAVING

Date of experience: May 17, 2024

GinSen, and especially Dr. Lily, have been a real blessing for me struggling with recurrent miscarriages. They provided a holistic approach using Chinese teas, tablets, and acupuncture, which actually made a positive impact on my menstrual cycle and gave me hope for better fertility. The most intriguing part was the subtle changes I noticed in the color and structure of my tongue, indicating a shift in my body's balance and change of period length and colour.

With their expertise and support, I'm now overjoyed to say I had a successful pregnancy and welcomed a healthy baby boy. GinSen's dedication and the effectiveness of Chinese medicine are truly extraordinary. If you're going through fertility challenges, I wholeheartedly recommend giving GinSen a try.

Date of experience: November 04, 2023

I am very grateful for the support and help of Dr Lily and her team. Since I started to take the supplements and the herbal tea in May this year, my period cycle is longer, it was only 24 days before, now this month it was 27 days. Also I had an appointment with my gynecologist on Monday this week and she was so surprised to see that my uterus myoma got smaller from 7 cm to 4,4 cm. IAM 44 years old and had two miscarriages but I am hopeful and convinced that ginsen London helps me a lot.
I am very happy about this development in such a short time and will keep on taking the supplements and tea.
Friederike, Berlin Germany

Date of experience: June 29, 2023

I would recommend to anyone this acupuncture and fertility clinic. The staff is really professional and friendly. The doctor customer the supplements and herbal tea to suite your specific needs. Within a month I already started to feel the positive effects of the acupuncture.

Date of experience: July 08, 2022

I came across this company via the fertility show website. Contact with Dr Lily was simple and she was straightforward and advisable. She advised me to change my food plan and use their herbal products. Their herbal products not only help fertility but it gives you overall a whole body system balance and it helps boost hormone balance. After a month of using the Chinese medicine Dr Lily checks in to see how you get on. Overall a trustworthy and supportive team.

Date of experience: March 20, 2022

I've been using Ginsen for years, I found their products on Ebay. Tao hong si wu visibly improved my menstrual cycle. I had many rounds of IVF in my mid 40s and conceived 2 children. When I went for my 1st scan I had only one follicle. But then I used Ginsen and acupuncture and each month I went back I had more follicles, till eventually I had 5 follicles and conceived my 2nd child at age 48. This company really helped me get my miracle babies. Honest review!

Date of experience: April 16, 2021

Very good, fantastic service :)

Date of experience: December 28, 2020