Our initial introduction to Livewaire was in 2010 when we moved into Monument square Condos. Livewaire quickly came up with media solutions to provide us with comprehensive audio and video compone... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Joe called each just before he arrived on each of his two visits to make sure we were ready for the service call. During the calls, Joe explained things well so that I understood what he was doing an... See more
Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to impr... See more
The folks from Livewire did a great job of assessing our needs and helping us decide where to splurge and where to save while keeping within our budget. The install team was amazing. They arrived... See more
Company details
About Livewire
Information provided by various external sources
Henry Clifford founded Livewire in 2001 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.
Contact info
4900 W Clay St., 23230, Richmond
- 804 937 9001
- sales@getlivewire.com
- www.getlivewire.com
Job Well Done
Grant was punctual, pleasant, informative and very knowledgeable. Great experience today!
Date of experience: September 17, 2024

Reply from Livewire
Livewire installation: Top Notch!
Livewire pre-wired our new construction and then installed our TVs and wifi extenders when we moved in. They are extremely professional and knowledgeable, and did an outstanding job! I will definitely use them again.
Date of experience: April 01, 2024
Expert Setup
Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to improve it. Grant was knowledgeable and proficient, worked hard and quickly, was personable, and a genuine pleasure to welcome to my home electronic needs.
Date of experience: February 26, 2024
Outstanding service
Outstanding service, attention to detail solved our issue. Dustin is a true asset for Live-wire. I would highly recommend live-Wire.
Date of experience: October 10, 2023
Great service!
Great service!
Grant, Josh and David did a fantastic job setting up our home electronics.
Date of experience: September 12, 2023
The installation of our network and…
The installation of our network and security system went smoothly. The team that performed the work showed professionalism and took the time to educate us on how the different elements work, and how to use the various features. I highly recommend Mario for the planning, Grant for the implementation, and the other tech (forgot his name) because of the work done and the follow-up support.
Date of experience: August 18, 2023
AVICO transition hiccup
These guys took over from AVICO; unfortunately, it doesn't look like AVICO did a good job in transitioning the accounts. I got lost. To Livewire's credit, once they were aware of the problem, they reached out to me several times to work to resolve the problem. While I had to move on to another service provider, if a future/another need arises, my first call will be to Livewire. I believe they care and will work to provide quality service.
Date of experience: November 01, 2022

Reply from Livewire
The installer did a great job
The installer did a great job. The problem was tricky and he spent a lot of time sorting out how to solve it. He’s very courteous and efficient. Live wire is the best.
Date of experience: November 19, 2021
The technical work was superior.
The technical work was superior.
The trickle three invoice billing was both irritating and confusing
Date of experience: August 17, 2021
Timely knowledgeable service.
Date of experience: August 16, 2021
Not very reliable with service calls.
Date of experience: August 16, 2021
The technician was professional
The technician was professional. It was a pleasure having him in my condo fixing my TV so I could change channels from my remote. Will definitely use your service again. Paul Schoenbaum
Date of experience: August 12, 2021
The Livewire technicians performed a…
The Livewire technicians performed a professional and prompt update of our cable boxes and syncing up the boxes with the special comprehensive control for our large smart tv in the living room. They also quickly updated the new cable boxes in the other rooms.
Date of experience: January 29, 2021
Great servjce!
Showed up on time. Solved my problem quickly and explained the situation clearly and how it was resolved!
Date of experience: December 16, 2020
Didn't really have a big job but still…
Didn't really have a big job but still good quality work. The tech was great! Very helpful and very clear about the work you did. Considering Covid is around the tech was very thorough and keeping things clean, a mask on, and cleaning up afterwards.
This is the second time I've use LiveWire and would not hesitate to use them again.
Date of experience: October 16, 2020
I have had multiple calls with the…
I have had multiple calls with the Livewird 24 hour service line. Each time the tect has been friendly, knowledgeable, and helpful.
Bill Barnes
Date of experience: October 09, 2020
Fixed our TVs and treated us very fairly on cost.
We were having several issues with a couple of our TVs and called Livewire (which did all of our initial A/V installation) to come take a look. Because we thought we were going to have to mount a new TV, they arranged for two technicians to come, which was going to cost us more $. But shortly after they arrived, they figured out the main issue and realized it could easily be addressed without two technicians. Within 45 mins, they had fixed all of our TV set-ups and chose not to charge us for having two technicians because we didn't end up needing the extra labor. They were also quite courteous, friendly, and helpful. It was a very positive experience that helped to earn my loyalty as a customer.
Date of experience: October 09, 2020
Exceptional Service
Everyone at Livewire has been so nice, professional, and knowledgeable. They are always willing to go the extra mile for customers.
Date of experience: September 22, 2020
Simply stated....they are really good
Technicians always are courteous and listen to what the issue is or what you need help with. Offer great options on who to set up your service.
Date of experience: July 31, 2020
Men who came into my home were very…
Men who came into my home were very polite and considerate. They connected my TV that other companies said could not be connected. I would recommend LiveWire to others!
Date of experience: June 10, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.