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Rated 5 out of 5 stars
Verified

Our initial introduction to Livewaire was in 2010 when we moved into Monument square Condos. Livewaire quickly came up with media solutions to provide us with comprehensive audio and video compone... See more

Rated 5 out of 5 stars
Verified

Joe called each just before he arrived on each of his two visits to make sure we were ready for the service call. During the calls, Joe explained things well so that I understood what he was doing an... See more

Rated 5 out of 5 stars

Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to impr... See more

Rated 5 out of 5 stars

The folks from Livewire did a great job of assessing our needs and helping us decide where to splurge and where to save while keeping within our budget. The install team was amazing. They arrived... See more


Company details

  1. Home Automation Company
  2. Home Theater Store
  3. Security Equipment Store
  4. Security System Installer

About Livewire

Information provided by various external sources

Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Home Technology Made Simple.

Henry Clifford founded Livewire in 2001 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.

Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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Rated 5 out of 5 stars

Job Well Done

Grant was punctual, pleasant, informative and very knowledgeable. Great experience today!

Date of experience: September 17, 2024

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Reply from Livewire

Thank you Patricia! We appreciate you taking the time to share your feedback.

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Rated 5 out of 5 stars

Livewire installation: Top Notch!

Livewire pre-wired our new construction and then installed our TVs and wifi extenders when we moved in. They are extremely professional and knowledgeable, and did an outstanding job! I will definitely use them again.

Date of experience: April 01, 2024

Rated 5 out of 5 stars

Expert Setup

Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to improve it. Grant was knowledgeable and proficient, worked hard and quickly, was personable, and a genuine pleasure to welcome to my home electronic needs.

Date of experience: February 26, 2024

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Rated 5 out of 5 stars

The installation of our network and…

The installation of our network and security system went smoothly. The team that performed the work showed professionalism and took the time to educate us on how the different elements work, and how to use the various features. I highly recommend Mario for the planning, Grant for the implementation, and the other tech (forgot his name) because of the work done and the follow-up support.

Date of experience: August 18, 2023

Rated 5 out of 5 stars
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AVICO transition hiccup

These guys took over from AVICO; unfortunately, it doesn't look like AVICO did a good job in transitioning the accounts. I got lost. To Livewire's credit, once they were aware of the problem, they reached out to me several times to work to resolve the problem. While I had to move on to another service provider, if a future/another need arises, my first call will be to Livewire. I believe they care and will work to provide quality service.

Date of experience: November 01, 2022

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Reply from Livewire

Thanks so much for your kind words! We’re here when you’re ready.

Rated 5 out of 5 stars
Verified

The installer did a great job

The installer did a great job. The problem was tricky and he spent a lot of time sorting out how to solve it. He’s very courteous and efficient. Live wire is the best.

Date of experience: November 19, 2021

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Rated 5 out of 5 stars
Verified

The Livewire technicians performed a…

The Livewire technicians performed a professional and prompt update of our cable boxes and syncing up the boxes with the special comprehensive control for our large smart tv in the living room. They also quickly updated the new cable boxes in the other rooms.

Date of experience: January 29, 2021

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Rated 5 out of 5 stars
Verified

Great servjce!

Showed up on time. Solved my problem quickly and explained the situation clearly and how it was resolved!

Date of experience: December 16, 2020

Rated 5 out of 5 stars
Verified

Didn't really have a big job but still…

Didn't really have a big job but still good quality work. The tech was great! Very helpful and very clear about the work you did. Considering Covid is around the tech was very thorough and keeping things clean, a mask on, and cleaning up afterwards.
This is the second time I've use LiveWire and would not hesitate to use them again.

Date of experience: October 16, 2020

Rated 5 out of 5 stars
Verified

Fixed our TVs and treated us very fairly on cost.

We were having several issues with a couple of our TVs and called Livewire (which did all of our initial A/V installation) to come take a look. Because we thought we were going to have to mount a new TV, they arranged for two technicians to come, which was going to cost us more $. But shortly after they arrived, they figured out the main issue and realized it could easily be addressed without two technicians. Within 45 mins, they had fixed all of our TV set-ups and chose not to charge us for having two technicians because we didn't end up needing the extra labor. They were also quite courteous, friendly, and helpful. It was a very positive experience that helped to earn my loyalty as a customer.

Date of experience: October 09, 2020

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Rated 5 out of 5 stars
Verified

Exceptional Service

Everyone at Livewire has been so nice, professional, and knowledgeable. They are always willing to go the extra mile for customers.

Date of experience: September 22, 2020

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