I mailed them my phone. They acknowledged receiving it and I then did not hear from them. After posting this review, they responded.
Company replied
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See what reviewers are saying
I recently sold my OnePlus 6T to GadgetTraders. Selling Android phones isn't always easy, especially if they aren't Samsung, LG, or Pixels, but GT will take pretty much any device you can think of AND... See more
I sold my Pixel 3XL to Gadget Traders and couldn't be happier. They offered me the highest price I could find, provided easy and free shipping, provided great process status e-mails, and (perhaps most... See more
Invited
I had reservations before using but it was super fast and efficient. Price offered upon evaluation was $7 but they emailed same day as it arrived to them and asked if I wanted it shipped back free of... See more
Company details
Written by the company
Gadget Traders is the easiest way for you to sell iPhone, sell iPad, sell iPod, and sell nintendo. Free mail in shipping and payouts in 2 business days.
Contact info
3200 Sisk Rd, 95356, Modesto, United States
- 2094991735
- support@gadgetraders.co
- www.gadgettraders.co
3.6
Average
144 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
Need to follow up more timely
I mailed them my phone. They acknowledged receiving it and I then did not hear from them. After posting this review, they responded.
Date of experience: April 07, 2025
Reply from Gadget Traders
We sent him a manual check. He's paid.
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Very straight forward process and the…
Very straight forward process and the best part is you get paid within seconds when choosing the Venmo option! I will be sending in more gadgets for sure!!
Date of experience: November 17, 2024
My experience was great
My experience was great! Paid what i was quoted no problem.
Date of experience: November 06, 2024
iPhone 12 give and take - negotiable buyback
GT offered me a certain price for my iPhone 12 and paid for postage for me to send the iPhone. After they received I got an email stating there was damage and offered a lot less than the promised price. Therefore I clicked in the email to return the iPhone since Apple offered me more, though not as much as GT. Shortly thereafter I received a voice mail from them to discuss. I called back and spoke to Joe who said he was the owner. He inspected the iPhone while on the call, said it looked OK and offered me the original price. I received an email that a check would be forthcoming in 7-10 days. It took 2 weeks but I received the check so everything worked out.
Date of experience: November 02, 2024
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Very helpful staff and willing to…
Very helpful staff and willing to understand the issue to find a solution to help you out.
Date of experience: November 01, 2024
Just awesome and easy
Just awesome and easy. Thank you Gadget Traders
Date of experience: October 21, 2024
Worth working with.
Well there were some issues I faced through the process but in the end the owner of the company actually spoke with me on this. He straightened things out even went above and beyond to make things right, and I got payment within a week.
If I had anything to say for improvement would be a better tracking program through each step.
They are legit and good people. Plus paid more than anyone else.
Date of experience: August 20, 2024
Reply from Gadget Traders
Thank you James for taking the time to leave us a review. We've had a few hiccups recently and I really appreciate your patients with us through our technical issues that are now resolved. We are a little company competing with some large players and doing our best to improve the customer experience for the Buyback industry. We hope to continue to be your buyback partner always going forward.
Sincerely, JH
Best out there.PERIOD
It was the easiest process ever. The hardest thing was waiting for it to get there via mail. They called when they received to confirm everything and it was more than I even expected. They are the best hands down. No contest
Date of experience: August 15, 2024
Reply from Gadget Traders
Thank you Reginald for taking the time to leave us a review. We are working hard to improve our customer experience and your positive feedback goes a long way to help boost the moral of our team. Thank you again!
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Quick turn around
Quick turn around and great customer service, sent my phone in and got paid via paypal within 3 days. I highly recommend them.
Date of experience: August 14, 2024
Reply from Gadget Traders
Thank you Juan for taking the time to leave us a review. We are a small company and rely on our loyal customer base to keep us going. Thank you very much!
Crooks
Crooks. Sent in a new condition phone and they clamed it was "good" and locked to the wrong carrier (it wasn't) and tried offering me 75$.
Date of experience: August 12, 2024
Reply from Gadget Traders
Good evening, we are not crooks. You mistakenly selected your carrier as "AT&T", but your device is actually locked to "Cricket Wireless", which has a significantly lower value. We agreed with you that the phone is in "Like New" condition and offered you $1 more than the highest current offer on www.sellcell.com as a courtesy to you in an effort to give you the highest dollar value for your phone available online today. Please feel free to call me on our customer service line at 209.499.1735 if you'd like to further discuss and/or I can send screen shots proving that your phone is locked to Cricket. Thank you, JH
Non payment
Received an email on July 8 about the condition of the iphone I sent them. Bait and switch on the price I was offered originally. I accepted the amended payment offer and expected to receive a check in the next 7-10 days. Today is August 8 and I still have no check, no email reply and they are not answering phone calls. This place is awful at communicating and not truthful.
Date of experience: August 08, 2024
Reply from Gadget Traders
Hello, I apologize for the delay. We had a glitch in our system with the third party check processing company we use. This error has been corrected, but the check(s) are expected to be mailed by Wednesday 8/14 if it hasn't gone out already. Alternatively, we can pay by Venmo or PayPal immediately and cancel the check that will be automatically sent out this week if you'd prefer. Please call our customer service line at 209.499.1735 to further discuss.
Thank you, JH
Reply from Gadget Traders
Thank you very much for your review! We appreciate your business!
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Never received payment. BEWARE!!!
I sent my phone in to them and received an email that they were sending a check on July, 9, 2024. It is now August 2, 2024, and I have not received it. I have tried calling them to no avail. I also emailed them and received one reply, but nothing since then. BEWARE!!!
Date of experience: July 09, 2024
Reply from Gadget Traders
Hello, I apologize for the delay. We had a glitch in our system with the third party check processing company we use. This error has been corrected, but the check(s) are expected to be mailed by Wednesday 8/14 if it hasn't gone out already. Alternatively, we can pay by Venmo or PayPal immediately and cancel the check that will be automatically sent out this week if you'd prefer. Please call our customer service line at 209.499.1735 to further discuss.
Thank you, JH
I sent my phone back
I sent my phone back, have not received my payment. Left three voicemails in two weeks with no response.
Date of experience: July 29, 2024
Reply from Gadget Traders
Hello, I apologize for the delay. We had a glitch in our system with the third party check processing company we use. This error has been corrected, but the check(s) are expected to be mailed by Wednesday 8/14 if it hasn't gone out already. Alternatively, we can pay by Venmo or PayPal immediately and cancel the check that will be automatically sent out this week if you'd prefer. Please call our customer service line at 209.499.1735 to further discuss.
Thank you, JH
Sold my iPhone to GadgetTraders online…
Sold my iPhone to GadgetTraders online and shipped it to them the next day. Once they received my devices I was paid within 3 days like they promised. I will definitely use them again
Date of experience: June 19, 2024
Difference of opinion
I originally sent my iPhone to them categorized as in good condition. Upon receipt, they said it was in minor damage condition and significantly lowered their offer. After discussions, we agreed that a payment for fair condition was fair to both parties,
The company was professional and courteous in their discussions with me. They seem like good people.
Date of experience: May 14, 2024
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I sent our device to them and they did a bait-n-switch with their offer
I sent our device to them with an "offer" of $166. After almost 2 months, we finally got a response saying that the device was not in good condition and that their new offer was now $42. And if we don't accept that, it would be $25 to send it back. I told them to send it back. Luckily I took about 5 pictures of the phone before we mailed it, wrapped in bubble wrap and a heay box. We'll see what comes back.
Date of experience: May 13, 2024
Reply from Gadget Traders
Philip, your review has several inaccuracies that I would like to clarify.
1. We received your device on 4/23
2. We sent a requote email due to your inaccurate description of device condition.
3. Your requote expired on 5/13
4. Your device has been shipped back to you at no charge.
If you have any questions please feel free to contact our customer service department at 209.499.1735
Thank you, JH
I always come here to sell my device
I always come here to sell my device, if I’m looking to get top dollar and paid fast. super simple to start the process as well. Sold my iPhone 12, 14 and got some extra cash to put towards my new phone
Date of experience: April 18, 2024
Reply from Gadget Traders
Thank you very much for taking the time to leave us a review!
Great service and highly recommend!
Date of experience: May 02, 2024
Reply from Gadget Traders
Thank you very much for taking the time to leave us a review!
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