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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products and services, highlighting the outstanding quality and the seamless ordering process. Consumers appreciate the ease with which they can place orders and the exceptional service they receive throughout. The quality of the products consistently meets or exceeds expectations, with many noting the attention to detail in adding logos and ensuring everything is as expected. People express high satisfaction with the customer service, describing it as friendly, knowledgeable, and unmatched. Reviewers consistently mention specific representatives by name, praising their patience, professionalism, and thoroughness. The company's ability to accommodate requests, provide mockups, and maintain clear communication is a recurring theme. Consumers also appreciate the quick responses, fast shipping, and overall smooth and stress-free experience.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Brian Truong was professional definitely knew his stock because I was asking for the completely wrong thing. I quickly received a sample and when Brian understood what I was asking for he immediately... See more

Company replied

Rated 5 out of 5 stars
Verified

Sierra was wonderful! She was very patient and went above and beyond to ensure we got exactly what we were looking for. We changed our minds multiple times and it was never an issue. When the final pr... See more

Company replied

Rated 5 out of 5 stars
Verified

Shelby was Amazing!! From start to finish she made the process effortless and enjoyable. She was very knowledgeable of the products and made sure each step was done exactly to the customers liking. N... See more

Company replied

Rated 5 out of 5 stars
Verified

We ordered 50 Jumbo tumblers for our employees for our 900k hours without a lost time incident and they came out absolutely amazing. Olivia Gordet was the one to help me through the whole process. She... See more

Company replied


Company details

  1. #1 of 35 best companies in Promotional Item Store
  2. #1 of 272 best companies in Business to Business Service
  3. #1 of 67 best companies in Computer Accessories Store
  4. #1 of 4 best companies in Drives and Storage Service
  5. #1 of 109 best companies in Gift Shop
  6. #1 of 110 best companies in Hobby Store

About Flashbay

Written by the company

Flashbay, one of the world's leading suppliers of branded Flash Drives, Power Banks, Audio Products, Drinkware and more! Offering unbeatable prices coupled with fast and efficient service.

Why Choose Flashbay?


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Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars
Verified

Easy to order

Easy to order; product is outstanding; great job on adding our logo to the drives we ordered. Everything just as expected. Service is excellent.

Date of experience: June 27, 2025

Rated 5 out of 5 stars
Verified

Friendly

Quick response time, friendly and helpful service by Olivia and competitive pricing.

Date of experience: July 03, 2025

Flashbay logo

Reply from Flashbay

Hello Robert,
It’s great to hear that Olivia was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

The order was quick and delivered as…

The order was quick and delivered as ordered

Date of experience: July 03, 2025

Flashbay logo

Reply from Flashbay

Hello Daniel,
We're glad to hear you had an excellent experience working with us.
We look forward to working with you next time!
-The Flashbay Team

Rated 5 out of 5 stars
Verified

Always on point!

Every time we need more flash drives, the process to get more is so quick and painless. I email Sierra and she's on top of it quickly. I emailed, proofed, and paid in like two hours. Then they arrived a couple of days later.

Date of experience: June 23, 2025

Flashbay logo

Reply from Flashbay

Hello Susan,
It’s great to hear that Sierra was so helpful throughout the ordering process. I will make sure to pass this along to her.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

GREAT SERVICE

GREAT SERVICE - VERY HAPPY

Date of experience: June 30, 2025

Flashbay logo

Reply from Flashbay

Hello Javier,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Jackson made the ordering process so…

Jackson made the ordering process so easy and great! I would highly recommend him to anyone if you need help. I couldn’t remember exactly what I had ordered in the past and he was extremely helpful.

Date of experience: June 19, 2025

Flashbay logo

Reply from Flashbay

Hello Dan,
It’s great to hear that Jackson was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Unmatched customer service

Unmatched customer service. Every step of the way, Flashbay exceeded my expectations. No hard selling and no upselling. Giving me all the options I asked for, in a format designed to impress! 100% will be back and will happily share my experience with anyone who's looking for branded merch.

Date of experience: June 24, 2025

Flashbay logo

Reply from Flashbay

Hello Sean,
That is Flashbay for you!
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Excellent service from start to finish!

Excellent service from start to finish!
Nick has been great from day one — super helpful and responsive. The service was seamless, including international delivery, and everything arrived on time as promised. Highly recommend!

Date of experience: June 12, 2025

Flashbay logo

Reply from Flashbay

Hello Colm,
This is what we love to hear!
It’s great to hear that Nick was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

Very Responsive & attentive

Brian was very quick to respond and kept the process moving forward. Any tweaks he was able to make quickly for us. The ordering process was very smooth and easy to follow. We just received the journals and we are very happy with the quality!

Date of experience: June 23, 2025

Flashbay logo

Reply from Flashbay

Hello Kate,
This is what we love to hear!
It’s great to hear that Brian was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

Marcus Quincy from Flashbay was…

Marcus Quincy from Flashbay was extremely helpful and responsive. Our order came well before the date they stated. Good quality.

Date of experience: June 20, 2025

Flashbay logo

Reply from Flashbay

Hello Natalie,
It’s great to hear that Marcus was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

You're missing out!

I worked with Donovan, and he was amazing. He was quick to reach out, and we had a really tight deadline that he made work. The thumb drives turned out beautiful, and the engraving was free. He also sent me a sample box of different items they have. It was like a Whitman's box of chocolate, and the whole team was fascinated and testing them all out. We do a lot of custom pieces and try to keep it unique, so that'll be helpful in the future. Most of all though, he was amazing overall; he was great at communicating and being patient with my constant changes to the proof. Totally recommend working with them.

Date of experience: June 20, 2025

Flashbay logo

Reply from Flashbay

Hello Julie,
This is what we love to hear!
It’s great to hear that Donovan was able to answer all of your questions, and you are happy with the sample box and final products.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

Great product and service! A++

Flashbay and their team has been reliable and quick over the years. I have trusted them to provide my company with quality product for multiple trade shows and they have delivered every time with ease. Highly recommended!

Date of experience: June 19, 2025

Flashbay logo

Reply from Flashbay

Hello Jonathan,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Quick service and great product

Everyone responded very quickly to my inquiry, provided a quick proposal, and delivered the product very fast. Thank you Shelby and Alex!

Date of experience: June 18, 2025

Flashbay logo

Reply from Flashbay

Hello Kenneth,
Thank you for your kind words.
It’s great to hear that Shelby and Alex were so helpful throughout the ordering process. I will make sure to pass this along to them.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Products was made in time

Products was made in time. Although there were some miscommunication. We were able to work things out.

Date of experience: June 18, 2025

Flashbay logo

Reply from Flashbay

Hello Ga,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Great follow up

Date of experience: June 16, 2025

Flashbay logo

Reply from Flashbay

Hello Adrienne,
We are glad you had an excellent experience working with us.
We look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Excellent Service and Quality Products

We had a fantastic experience with this company. The service was fast, the custom books we ordered arrived in excellent condition, and the entire process was smooth from start to finish. Max, who assisted me, provided outstanding customer service—friendly, helpful, and efficient. I truly appreciated the support and would absolutely recommend this company to anyone looking for quality promotional products and great service!

Date of experience: June 10, 2025

Flashbay logo

Reply from Flashbay

Hello Rocky Mountain Twist,
Thank you for your kind words.
It’s great to hear that Max was so helpful throughout the ordering process. I will make sure to pass this along to him.
We appreciate your business, and look forward to working with you next time!
-Flashbay Management

Rated 5 out of 5 stars
Verified

Brian Truong was professional…

Brian Truong was professional definitely knew his stock because I was asking for the completely wrong thing. I quickly received a sample and when Brian understood what I was asking for he immediately got on it and sent me pricing for different quantities. We received the order in GREAT shape and so fast!!!! Thank you

Date of experience: June 18, 2025

Flashbay logo

Reply from Flashbay

Hello Alicia,
It’s great to hear that Brian was able to answer all of your questions, and you are happy with the final product.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

Great service/Quality

Shelby was on top of this from the beginning. She sent samples for me to review and followed up at all stages in the process. Thrilled with our notebooks and the service received.

Date of experience: June 17, 2025

Flashbay logo

Reply from Flashbay

Hello Amy,
It’s great to hear that Shelby was able to answer all of your questions, and you are happy with the final product along with the samples you received.
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

Rated 5 out of 5 stars
Verified

LOVE… these slap-on Chargers!

LOVE… LOVE… LOVE… these slap on phone chargers!!!!!
THANKS SO MUCH for the GREAT customer service by Nick and working through all the different design options I put him through!!!! There was a short ordering window to receive them by a certain date… and Nick and Company made it happen!

If you want a great product… at a great price… great fast design work, ordering, shipping and receiving… then USE FLASHBAY!!!

Date of experience: June 12, 2025

Flashbay logo

Reply from Flashbay

Hello Sort for the Cause,
This is what we love to hear!
It’s great to hear that Nick was able to answer all of your questions, and you are happy with the final product!
We truly appreciate your support and can’t wait for the opportunity to serve you again.
-Flashbay Management

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