Flags.com Reviews 2,595

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Rated 5 out of 5 stars
Verified

This item was initially out of stock, and I patiently waited nearly a month for Flag.com’s dedicated factory to produce it—showing the true spirit of perseverance and patriotism. When it finally arriv... See more

Rated 5 out of 5 stars
Verified

Easy to order online. My order was received in a very timely manner sand were in perfect condition. I'm so pleased with my purchase. I couldn't be happier. My only concern now is that others may see h... See more

Company replied

Rated 5 out of 5 stars
Verified

I've never been disapointed with my orders over the years when ordering a new flag to replace a current one. Always arrived in a short time after placing my order. Packaged well. Quality of the fla... See more

Company replied


Company details

  1. #2 of 9 best companies in Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Changing my review from 1 star to 5 star!

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but I also received very prompt and kind messages from Nikki of customer service. So, please disregard by previous reviews and thumbs up for Flags.com

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Convenient website.

The website adjusted as I changed flag specs, and that made it a quick and clear process.

Date of experience: June 23, 2025

Flags.com logo

Reply from Flags.com

Thank you so much for your feedback! We're glad to hear that the website adjusted smoothly as you changed the flag specs—making the process quick and clear is exactly what we aim for. It's great to know the experience worked well for you, and we appreciate you taking the time to share it!

Rated 5 out of 5 stars
Verified

Good quality flags and exceptional…

Good quality flags and exceptional delivery.

Date of experience: June 17, 2025

Flags.com logo

Reply from Flags.com

Thank you so much for your kind words! We're thrilled to hear that you were pleased with the quality of our flags and that the delivery exceeded your expectations. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Verified

Shipping was quick and quality is…


Shipping was quick and quality is always excellent

Date of experience: June 19, 2025

Flags.com logo

Reply from Flags.com

Thank you for your feedback! We're so glad to hear that you were happy with the fast shipping and the consistent quality of our products. It's always great to know we're meeting expectations—thanks for being a valued customer!

Rated 5 out of 5 stars
Verified

Excellent quality

Excellent quality, arrived quickly

Date of experience: June 18, 2025

Flags.com logo

Reply from Flags.com

Thanks for your feedback! We're glad to hear everything arrived quickly and met your expectations for quality. It's always great to know our service and products are hitting the mark. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
Verified

Quality item that shipped quickly.

Date of experience: June 17, 2025

Flags.com logo

Reply from Flags.com

Thanks so much for your review! We’re thrilled to hear that your order arrived quickly and that you were happy with the quality of the item. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to serve you again soon!

Rated 4 out of 5 stars
Verified

I returned the flagpoles

I returned the flagpoles. I did not care for the quality of the ball or the eagle for the top of the flag poles, they were cheap plastic.

Date of experience: June 17, 2025

Flags.com logo

Reply from Flags.com

Thank you for your feedback, and we’re sorry to hear that the quality of the ball and eagle didn’t meet your expectations. We understand how important these finishing touches are, and we truly appreciate you giving our product a try. If there’s anything else we can assist with, please don’t hesitate to reach out.

Rated 5 out of 5 stars
Verified

Great Purchase

Easy to order online. My order was received in a very timely manner sand were in perfect condition. I'm so pleased with my purchase. I couldn't be happier. My only concern now is that others may see how good mine look and decide to take them!!

Date of experience: June 16, 2025

Flags.com logo

Reply from Flags.com

Thank you so much for the fantastic feedback! We’re delighted to hear that everything arrived promptly and in perfect shape—that’s exactly the experience we aim to deliver. It’s great to know you’re so happy with your purchase (though we hope no one gets too envious!). Enjoy showing them off, and if you ever need anything else, we’re just a click away!

Rated 5 out of 5 stars
Verified

Fast service and elegant product

This item was initially out of stock, and I patiently waited nearly a month for Flag.com’s dedicated factory to produce it—showing the true spirit of perseverance and patriotism. When it finally arrived, I knew the wait was absolutely worth it. Placed proudly in the center of my home, it radiates elegance and national pride. Every guest who walks in is inspired by the powerful display of patriotism and dignity it brings to our space. I was tempted to rate it four stars, but I chose to overlook any minor issues and give it a well-deserved five stars—because supporting a company that celebrates our great nation is truly worth it. I eagerly look forward to purchasing more patriotic items from this store in the future, honoring our heritage and love for country!

Date of experience: June 09, 2025

Rated 5 out of 5 stars
Verified

Great Company, Great Flag

We haven't hung it yet but it's a really high quality flag. When I was originally looking for a TX flag, the first thing I typed in was "pride flag" to see if you were the kind of company I wanted to do business with. And sure enough, you carry pride flags so I ordered from you.

Date of experience: June 16, 2025

Rated 5 out of 5 stars
Verified

Corrects big shortcomings of Google Calendar

This is a great app that corrects a big shortcomings of Google calendar. It puts the flag days on my personal calendar so I get reminders to put the flag up.

Date of experience: June 15, 2025

Flags.com logo

Reply from Flags.com

We're so glad to hear that the app is filling a gap and helping you stay on top of flag days. Getting those timely reminders can be so helpful, and we’re happy it’s working well for you. Thanks for sharing your experience!

Rated 3 out of 5 stars
Verified

Was not informed out of stock.

Date of experience: June 17, 2025

Flags.com logo

Reply from Flags.com

Thank you for taking the time to share your feedback. We're truly sorry for the delay in informing you that the item you ordered was out of stock. We understand how frustrating it can be to place an order and not receive timely updates.

While we did reach out via email, we recognize that three days is too long to wait for such important information, and we sincerely apologize for the inconvenience this caused. Clear and prompt communication is something we take seriously, and your experience shows we fell short this time.

We're taking your feedback seriously and are working on improving how quickly we communicate stock updates moving forward. If there's anything we can do to assist you further or help resolve this, please feel free to get in touch with our support team—we're here to help.

Rated 5 out of 5 stars
Verified

I am a repeat customer

I am a repeat customer - I order my flags as needed, they are delivered in a timely manner, and they are exactly what I ordered. It's exactly that simple.

Date of experience: June 16, 2025

Flags.com logo

Reply from Flags.com

Thank you so much for your continued support and for taking the time to share your experience! We're thrilled to hear that you've consistently received your flags promptly and exactly as expected. It's always our goal to make the process simple and reliable, and knowing we've done that for a valued repeat customer like you truly means a lot. We look forward to serving you again whenever you need us!

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