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Fig Loans Reviews 8,302

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TrustScore 5 out of 5

4.9

Non-Bank Financial Service
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Rated 5 out of 5 stars
Verified

Fig Loans is my go to. They never disappoint. The process is really easy and within no time I have my deposit. I've used Fig Loans for several years and recommend to anyone who has unexpected expenses... See more

Rated 5 out of 5 stars
Verified

Been using Fig for a few years already, really helped build my credit in the beginning and helps with quick cash when I'm short and just need a little boost on short notice. If you're able to re... See more

Rated 5 out of 5 stars
Verified

My experience with Figloans has been very good! They respond to your application fast and the process is very good. There is no long wait time to get the money if you qualify.

Rated 5 out of 5 stars
Verified

I've been in a jam for a bit. An got behind on some payments fig gave me opportunity to pay what I could when I could an all worked well. Fig is a great place to fulfill your needs when you need it mo... See more

Company details

  1. #6 of 253 best companies in Non-Bank Financial Service
  2. #4 of 207 best companies in Alternative Financial Service
  3. #14 of 205 best companies in Financial Consultant
  4. #4 of 86 best companies in Loan Agency

Written by the company

Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 1 out of 5 stars

Very disappointing company

Very disappointing company. They do not answer the phone and they lied about the percentage rate. You end up paying way more in interest than promised and they do not respond to emails. Don't get involved with this company. You will regret it . They are unethical and have poor customer service. Can't reach anyone with a problem.

Date of experience: June 26, 2025

Rated 1 out of 5 stars

Terrible experience

Terrible experience. I asked to change the payment of the pay date for two weeks because my brother had suddenly died and they did not care. They took the money without authorization and left me stranded without food and medications for diabetes and congestive heart failure. They are uncaring. They do not answer the phone and rarely return emails. I do not recommend these people they are a total rip off and could not care less for their customers.

Date of experience: June 28, 2025

Rated 4 out of 5 stars
Verified

I like working with Fig

I like working with Fig. I have been helped several times.
This time however was frustrating because of the back and forth asking for my ID. I'm happy to provide it again but it was stressful to keep getting emails about it.

Date of experience: June 21, 2025

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