Good experience The original representatives with whom I spoke were superbly professional, friendly, and helpful. The down side was that I got multiple calls after cinching the deal that made me do... See more
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It was great to talk with a person and not a machine I'm a track trailer driver trying to take care of things out on the road can be hard customers service made it as easy as 1 2 3 😆
I have an amazing agent who is extremely informed and helpful in helping me choose which insurance policy would be best for me. He took the time help me understand the policy I was purchasing. I tha... See more
Company replied
Well this is my first time with Fidelity Life Insurance and so far good experience. I fill covered and secured having what I need in order to have a decent burial when that time arrives. Thank you... See more
Company details
- #8 of 12 best companies in Term Life Insurance Provider Company
- #6 of 6 best companies in Funeral Insurance Company
- #66 of 98 best companies in Insurance Agency
- #24 of 30 best companies in Insurance Broker
- #21 of 52 best companies in Insurance Company
- #15 of 22 best companies in Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company

- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
Replied to 30% of negative reviews
Typically replies within 1 week
Representative was great
Representative was great, he listened to our concerns and gave us the right plan to fit our budgets
Date of experience: June 16, 2025
It was easy and fast
It was easy and fast, and the agent was very clear explaining everything, and he was pleasant
Date of experience: June 29, 2025
With the person I talked was awesome…
With the person I talked was awesome and fit.
Date of experience: June 27, 2025
Great customer service
Great customer service
Gave me options within my budget
Date of experience: June 27, 2025
Nice and friendly service 👌
It was great to talk with a person and not a machine I'm a track trailer driver trying to take care of things out on the road can be hard customers service made it as easy as 1 2 3 😆
Date of experience: June 23, 2025
The Reps i spoke with were very…
The Reps i spoke with were very knowable in helping me to decide on what I needed, and if I have any questions they always got back to me in great time.
Date of experience: June 30, 2025
At the time of purchasing this policy, i was told that once my monthly installments reached the face value there would be no further payments. Once I reviewed the policy, no where does it state this.
I did not like that i was told that once payments were made and reached the face value there would be no further payments were required. The policy does not state this. In fact it is a 49 year policy which require payments till the end.
Date of experience: June 21, 2025
It was easy
It was easy. The agent was very courtioud, and knowledgeable. It was a positive experience.
Date of experience: June 23, 2025
Effenciacy of representative
Effenciacy of representative. Very kind and knowledgeable.
Date of experience: June 20, 2025
Just started so I dont know what to…
Just started so I dont know what to tell but talking to representative make me registered seems like cheap to me.
Date of experience: June 27, 2025
The representative was polite and…
The representative was polite and helpful. He answered all of my questions and concerns.
Date of experience: June 19, 2025
The Rep was professional
The Rep was professional, kind and understanding. Very informative.
Date of experience: June 25, 2025
The salesman was so caring and…
The salesman was so caring and concerned to get me the best insurance for the price. It seemed like talking to a friend. Great service
Date of experience: June 07, 2025
Purchasing Life Insurance
Our agent, James Eichorn, made the process very easy. Helped us from the beginning to the end.
Date of experience: June 21, 2025
My agent Emily Eichorn was…
My agent Emily Eichorn was knowledgeable and helpful with the process .
Date of experience: June 16, 2025
Great Customer Experience
Ashley was very helpful and nice, she made it very easy.
Date of experience: June 23, 2025
The man who helped me was so nice and…
The man who helped me was so nice and explained everything and made sure I understood my policy.
Date of experience: June 15, 2025
NO PROBLEMS✌️
I'm a newbie and haven't had any contact with anyone except the man that called and I signed up. He was great.
Date of experience: June 14, 2025
Amazing customer service
The representative I spoke with was very helpful. She helped me understand all the options available and put my mind at ease. Great service!!
Date of experience: June 11, 2025
What a great company 👍
Date of experience: June 12, 2025
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