Purchased plan 82761 yesterday. We needed the plan "Reversed" and elected to change to 2x6 exterior walls. We received the plan with these two modifications the same day. I'm not a contractor, but... See more
Company replied
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Purchased plan 82761 yesterday. We needed the plan "Reversed" and elected to change to 2x6 exterior walls. We received the plan with these two modifications the same day. I'm not a contractor, but... See more
Company replied
Plan # 42902. Since, obviously, it would be unbusinesswise to give out too much design info (e.g. hvac installion info) it might br interesting to exhibit designs using actual available products. In t... See more
Company replied
Bonnie was Great!!! Great customer service, knowledgeable and looking out for the customer in discussing purchase options and price. Then transferred to Jake for the modifications of the plan and... See more
Company replied
I ordered the wrong plan by mistake. We ordered the home plan without the attached garage when we actually wanted the plan with the garage. Family Home Plans allowed us to switch to the plan we ori... See more
Company replied
Written by the company
A century of doing business and working closely with builders, homeowners, home designers, and architects has taught us a few things that some of the newcomers to the business may not have had time to figure out.
We've learned that providing you with unequalled service, excellent technical assistance (we have experienced design professionals on staff to answer your questions and help guide you through the complex process of creating a new home), reasonably priced customization and modifications, and the best home designs in the world make our already great prices even more of a value to you.
Boundary Street 2121, Ste 208, 29902, Beaufort, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
Customer service made it easy on the phone. Thanks
Date of experience: June 24, 2025
Reply from Family Home Plans
Reply from Family Home Plans
Reply from Family Home Plans
the buying experience was smooth and quick. the plans were not
the dimensions dont make sense and the plans are so cluttered they cant easily be read
Date of experience: June 04, 2025
Reply from Family Home Plans
You guys have been amazing and so helpful. Thank you so very much help us accomplish our dream
Date of experience: June 11, 2025
Reply from Family Home Plans
Reply from Family Home Plans
BONNIE WAS AWESOME & ANSWERED ALL MY QUESTIONS QUICKLY.
I WILL BE BACK
Date of experience: June 05, 2025
Reply from Family Home Plans
Got back to us within one day to answer our questions.
Date of experience: June 04, 2025
Reply from Family Home Plans
You have an exceptional amount of designs to choose from. That was probably the hardest thing to do. But what I had in mind I found a design that was pretty much a mind reader! The best was also getting a discount on purchase. Very quick and easy. Now if the construction part would go as smooth... Well wishful thinking. Thank you!
Date of experience: June 03, 2025
Reply from Family Home Plans
The plan is great. We look forward to building our home. For the price of the plan, we were a bit disappointed that blue prints weren’t included in the price. The company responded quickly to our questions, and were pleasant to work with.
Date of experience: May 21, 2025
Reply from Family Home Plans
Great communication. Provided clear understanding of expectations.
Date of experience: May 16, 2025
Reply from Family Home Plans
Reply from Family Home Plans
Purchased plan 82761 yesterday. We needed the plan "Reversed" and elected to change to 2x6 exterior walls. We received the plan with these two modifications the same day. I'm not a contractor, but the plans appear to be very detailed to me. Can't wait to start building!
Date of experience: May 22, 2025
Reply from Family Home Plans
Reply from Family Home Plans
Representative was helpful and responsive to questions, spoke in clear english ( was easy to understand) and made my call a pleasant experience.
Date of experience: May 15, 2025
Reply from Family Home Plans
Quick and friendly response. Everything was completed quickly, and professionally.
Date of experience: May 07, 2025
Reply from Family Home Plans
Reply from Family Home Plans
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