Verified
Having used you guys more than once due to my many parcels over the last week or so. All were okay except one which I already emailed you guys about. This guy did not press the buzzer so I knew he was... See more
Company replied
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Verified
outstanding service, the young lady that delivers to me is a credit to your company, she is prompt, friendly and great at her job and deserves recognition on what she does, day in and out...really lo... See more
Company replied
Verified
My package for some reason is always delivered to the back door and just left on the ground, no knocking or communication at all. Most of the time my next day delivery isn't next day because it takes... See more
Verified
I get lot parcels delivered .usually evri .no problem at all.text say when arriving.updated at all times.couriers friendly and helpful.
Company replied
Company details
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.2
Great
5M reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
Verified
Item was delivered as promised and well…
Item was delivered as promised and well communicated.
Date of experience: July 03, 2025
Verified
Verified
Delivered my parcel on time and…
Delivered my parcel on time and followed my instructions where I wanted my parcel to be delivered if I was not in.
Date of experience: July 02, 2025
May use AI-assist with repliesRead more
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Verified
Wonderful experience
Wonderful experience, with this new delivery personnel,pleasant and refreshing compare with pass Evri delivery people.
Long may it last!!
Date of experience: July 02, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
Having to wait extra time as my package…
Having to wait extra time as my package doesn't fit in a car. And they need to find a specialist delivery driver bring a solar panel.
Date of experience: July 06, 2025
Verified
Fantastic customer service support and…
Fantastic customer service support and friendly staff. Nothing is ever any trouble, our driver is a great guy
⭐️⭐️⭐️⭐️⭐️
Date of experience: July 06, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Left up side of front door for all the theives to see.
Evri used to be good when Rob delivered goods.
Now we have another guy, He tried the front door which was locked & didnt even knock or ring the bell !!
Threw the parcel up the side of the front door which was in a bright red bag for all the theives to pinch. All this on CCTV.
Didnt even get an email to say it had been delivered, I wonder why??
My disabled partner was in & would have answered the door.
Disgusted.
Date of experience: July 05, 2025
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Verified
I get lot parcels delivered .usually…
I get lot parcels delivered .usually evri .no problem at all.text say when arriving.updated at all times.couriers friendly and helpful.
Date of experience: July 06, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
Great guy who delivered
Great guy who delivered. Very hard honest working man
Date of experience: July 06, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
Polite courteous driver
Date of experience: July 05, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
Pathetic company
Courier said parcel delivered to me but it was delivered to wrong house and I had to go knocking on doors, luckily I got my parcel back. Useless firm.
Date of experience: July 05, 2025
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Verified
Fast delivery
Everything was delivered ahead of time and I was very happy 😊
Date of experience: July 06, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
My delivery gentleman is very very…
My delivery gentleman is very very good, pleasant and always my parcels are safely delivered
Date of experience: July 06, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
Delivery is on time and parcel…
Delivery is on time and parcel delivered with respect.
Date of experience: July 03, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
Excellent service as always.
Date of experience: July 02, 2025
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Verified
Delivery guy supposedly came to mine
Delivery guy supposedly came to mine , never called or emailed. “Returned” with my package if they dont dump them by my door step. Mind you am always in my house
Date of experience: July 06, 2025
Verified
For one my parcel hasn’t been delivered…
For one my parcel hasn’t been delivered it was delivered somewhere else and just thrown in a bush! I have the photos to follow from the delivery email and the last 2 days your DRIVER has been sending me messages saying delivery was attempted and I got sent a photo of them holding my package outside the residence where I live they never even drove in to my place of home !!!! I want my order delivered!!!
Date of experience: July 02, 2025
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Verified
Parcel gone missing
My parcel got put at my front door and yet it is nowhere to be seen.
Date of experience: July 02, 2025
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Verified
My parcel was delivered to a neighbour…
My parcel was delivered to a neighbour up the road. I was home all evening waiting.
Date of experience: July 05, 2025
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Verified
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
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