eversheds-sutherland.co.uk Reviews 20

If I could give them zero stars I would.
I have sent 36 emails to them, and only one has been answered. They are representing Scottish widows, as I have put in a complaint to Scottish for non payment of my pension. They have asked for evidence which I have sent, to prove I have not received my pension.
Do not use this company they are a joke

Date of experience: May 01, 2025

Totally incompetant. Lost documents -- a signed mortgage deed!! As a result, at the point of completion, we had to download and print a fresh deed, drive over to Margate to sign and get it witnessed and express mail it back to Konexo. At this very point our valuation expired so we had to pay an additional fee and wait while the report was carried out, sent back and the offer renewed. My own excellent solicitor was totally appalled!!!! They repeatedly raised queries that were not necessary (Chancel search) -- and asked for more information on a whole host of the information already sent back.

As a result we are some £2500 out of pocket. They offered £200

Rumour has it that Legal and General have fired them.

Date of experience: November 12, 2024

Eversheds represented Wessex water at Taunton court on 8 may 2024 saying Wessex water is innocent of permit breaches in regard to overflows so court ordered me to pay £2275 costs as innocence is a complete defence despite Wessex water being sentenced for permit breaches in regard to overflows on 28 February 2024 I have sent exact copies of 28 February environment agency sentence letters plus the investigation report from assistant director of environment agency who says Wessex water solicitor lied to eversheds compliance officer who has taken months to investigate and still wants more time...eversheds lied to the court and asked for costs based on that lie now they drag out simple investigation for months...be very careful with this firm as they don't mind lieing to court....I dare eversheds to take legal action against me in my claims they were fundamentally dishonest to court

Date of experience: May 08, 2024

Representing Nationwide against customers who have their money lost by Nationwide lol.

Tells you all you need to know.

Date of experience: August 19, 2024

Konexo yet again, as with others - arrogant inefficient and utterly incompetent. Seem to believe that they know best about everything - and if its not done their way, they will collapse the deal... and take forever to do it. Six months of frustration and then the purchase collapsed, everyone involved was totally exasperated.
If Konexo are involved in your equity deal, run away immediately, you have been warned.

Date of experience: April 26, 2024

Konexo are playing the incompetent game again... delaying the porting of an equity release and causing delayed completion for the chain.

Date of experience: January 30, 2024

Since April 2023 i have been trying to get the porting of an equity release completed. It is now the end of September 23 and my sale is under threat. Do not use.

Date of experience: September 27, 2023

I share similar experiences as others here, in dealing with "Eversheds-Sutherland" also known as "Konexo". An appalling experience of legal mis-management, delays and so on. I was porting over, an equity drawdown, from my home to another. It should have taken, this part of the "house" sell and buy, about 2 weeks. Instead it took 5 weeks and I was tearing my hair out. There was a serious risk of the whole deal collapsing. So, I took this to the CEO of my "equity drawdown" provider. I was super impressed with the person's intervention, who made a valuable contribution to the final resolution, which literal was sorted at the very last hour. ( It would not be "professional" of me to name the provider of my equity provider. Suffice to say this person has taken seriously my complaint.) I could write all day about this, but suffice to say, it was the same as others. The process being dragged on and on and on. Emails taken days to be replied to. And so on. I am retired and in my professional career, I have conversed and dealt with lawyers in London, New York, LA and Tokio. I have never experienced such a shambolic level of so called "customer care." Trust me, you have to go through the experience to believe it; avoid !!

Date of experience: June 08, 2023

On 6 February 2023 my claim against Black Horse over the sale of a caravan in June 2013 went before another county court judge. Once again it was thrown out, this time on grounds that included it being “totally without merit”. Another reason given was that my claim was “an abuse of process” and I was accused of “attempting to re-litigate issues that were or could and should have been raised in the earlier proceedings.” It is worth noting here that my new claim came about because one of the main issues we had originally raised, vis- a-vis adding extras to the hire purchase agreement, had now ceased. This was evidence that at least the practice had been accepted as being wrong by the two companies that had been overcharging in this way, even though they would not admit any such wrongdoing to us.

At the opening of his judgment the judge stated:-

‘ … And upon reading, amongst other things, the email of the Claimant dated 6 December 2022, together with attachments…’

He then went on to order that ‘This claim is dismissed’.

Below, slightly edited, are the contents of the email that the judge referred to, which I had addressed to the Court Manager.

‘I wish to express my deep concern that another mis-carriage of justice may be about to occur and I am appealing for steps to be taken to stop it in its tracks. With my email to you of 20th October 2022 I attached an article about banks “deliberately ramping up court costs with expensive barristers” and “using their financial advantage to fund expensive legal teams” in order to “defeat legitimate claims”. Although this is in relation to the mis-sold PPI scandal I believe my wife and I were victims of similar tactics in 2018 when our claim against Bourne Leisure (BL) and Black Horse (BH) was high jacked by the solicitors and we ended up attending their hearing instead of ours… I believe this is happening again with my current claim...

‘I assert that Deputy District Judge … was mis-led by the barristers acting for BL and BH in June 2018 during the hearing … and three vital documents were never … considered at the time. As a result of the judge’s apparent lack of knowledge of Consumer Credit Law his conclusions were at variance with those of Mr …, a barrister with expertise in such matters, who had given me informal advice over the telephone on the issues involved. I also believe that the Court was deliberately overwhelmed with a plethora of superfluous material comprising 850 pages, (a large portion of which … originated from me and supported our case). To my dismay I see a similar situation developing in BH’s Defence to my current claim...

‘When I filed my claim online I assumed the three sales documents would speak for themselves and that a judge would soon be able to assess where the truth lay and make a judgment without the need for another hearing, particularly as BL had ceased from mis-selling caravans in the manner we had complained about previously. I gave a brief outline of my claim …, a timeline of events, a list of the three documents supporting the claim and a breakdown of the amount being claimed. My claim details comprise three pages and apart from a Directions Questionnaire I have not been asked by the Court to submit anything further, not even a Witness Statement. However, I have now been inundated again with a bundle comprising 50+ pages from the Defendant’s solicitors, with great emphasis given to the previous case in an apparent effort to influence the outcome of the current one, which is not fair or just.

'It is also claimed that the issue was litigated in 2018 which is not true as since the beginning of the 2020 season BL has stopped including first year site fees and running costs as part of the cash price of caravans sold on hire purchase. If, as was claimed during the previous case, there was nothing wrong with including all these “extras” as part of the hire purchase loan, why has the practice now stopped? This is something BL and BH should be made to explain. It is clear to me that over the years BL have sold numerous caravans and holiday homes to BH at cash prices that far exceeded the true value of the dwellings and that these in turn grossly inflated the size of customers’ hire purchase repayments. Certainly it is a matter that the Financial Conduct Authority ought to investigate.’

In view of the above it is clear that the judge totally ignored what I wrote to the Court Manager and the solicitors, Eversheds Sutherland LLP, once again achieved for their client exactly what they were paid to achieve – but is this justice?

Date of experience: February 06, 2023

Accessible staff and a very good in depth wealth of knowledge. Very professional company.

Date of experience: December 01, 2022

We had arranged an equity release mortgage & almost lost the offer due to delays & apparent inefficiency by Konexo conveyancing people. It took 6 months to get them to enable completion & our highly experienced solicitor was at his wits end trying to get them to seal the deal. Our lender assisted in the end as we complained direct to them, but it should not have been necessary to involve them. Cannot recommend them in any way at all & will avoid any future dealings with Konexo.

Date of experience: October 26, 2022

One star but should be no stars.We sold our property on the 9th April.22 and here we are 8th. Sept.22 and have not exchanged contracts as yet.This company employs incompetents and deplorables and should be avoided at all costs.Also this company is associated with Aviva,therefore if you have a portfolio with Aviva or any business whatsoever I feel very sorry for you..AVOID!

Date of experience: September 07, 2022

Willing to defend lies on court paperwork for their banking clients!!

To ALL who experience delays and "un-anticipated" extra costs, just mention UNJUST ENRICHMENT and SRA in the same sentence and watch the rapid scuttle for cover.

Date of experience: June 25, 2021

Liars non communicative trashy people the worst lawyers in the uk I hope

Date of experience: June 06, 2021

Absolutely disgraceful.
Create delays in returning correspondence.
I have doubt in there ability to interpret the law.
Would never use personally but they are disrupting my life.
I understand why they have 100% bad reviews.
They must wear this as a badge of honour when it is more like dishonour!
It will be interesting to see if these remarks create any action from them.
Really disgracefully bad.

Date of experience: May 20, 2021

Any company with 100% bad reviews has to be avoided . My experience of them is they are blood sucking leechest. They Charged 2 80 year old pensioners with cancer and dementia over £100 k for legal work that wasn't needed. Evershites were ordered twice by a Judge to stop harassing the 2 pensioners. Their bogus claim was dismissed in court.

Date of experience: May 15, 2021

Conveyance services - Very hard to get hold, unnecessarily holding up my grandmothers move and the complete chain. We’ve been informed everything looks good but they need to sign it off. Why not just sign it off... it’s been months and still hasn’t gone forward.

Date of experience: April 21, 2021

Eversheds-Sutherland are appalling, it is difficult to understand how they make any money.

I won a case over 2 months ago and have not been paid.

They NEVER return calls their receptionists are useless on a good day.

Their lawyers are lairs - simple as that!

Date of experience: April 13, 2021