englandrugbytravel.com Reviews 3

Scam ... 21 days for a refund. Over priced. £700 each for Night away .. joke

Date of experience: March 26, 2024

start with the positives, Marcus Neale, Jordan C, Beverley and April were great. Really good customer service and super helpful. Now the less positive. Incredibly expensive, terrible seats which were all in the nosebleeds, some hotels were over an hour from the stadium and the prices charged for hotels were exorbitant compared with booking directly with the hotel. Also the merchandise was restricted to a shirt and travel wallet with a money off voucher to spend at England Rugby (a terrible company). You had to pay postage and for returns which meant the money off voucher effectively paid your postage. Tickets were late being sent (received 4 hours ahead of match). At the start of the tournament the travel was laughable. None of the drivers knew where they were going, so were driving whilst following google maps on hand held mobiles, on the second trip to Marseilles it took three hours to get from the airport to hotel as driver drove past our hotel 3 times to go to others. The transfer was longer than our flight! There was a lack of reps whilst travelling between the stadium and hotels. Travel reps at the start of the tournament didn’t seem to know what they were doing. The experience in Japan was outstanding which was why I booked this trip but won’t be travelling again with ERT sadly.

Date of experience: September 08, 2023

Paid £174pp for coach transfers from Manchester to Twickenham and seats in the gods for England vs Italy match. Not impressed to find out coach tickets were £35pp return and seats next to ours were £70pp. Wouldn’t recommend using them. Feel ripped off.

Date of experience: February 12, 2023