EMC Insurance Reviews 6

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

6 reviews

5-star
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1-star

Rated 1 out of 5 stars

Pathetic company

Pathetic company. Shift claims from one desk to another. After ineffectual communications then weeks turning into months, they drop the claim into their trash container. #SteerClear.
(Review on behalf of a claimant).
*EMC Should Not be Allowed to Underwrite anywhere in the USA.

Date of experience: March 04, 2025

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Rated 5 out of 5 stars

Very Positive Experience

I actually had a very positive experience with EMC. My vehicle was struck by someone with their insurance. The representative from the company (Brandon Cox) was very on top of the claim, and incredibly helpful. He prompted me to get the claim processed and made things easy. The claim was paid as soon as I had an estimate from my local repair facility. I was really quite impressed at how professional he was and how much he helped me. I know insurers are under a lot of scrutiny (appropriately) but Brandon at least deserves some credit.

Date of experience: January 21, 2025

Rated 1 out of 5 stars

Horrible

Horrible. My child was struck by your client's vehicle back in September 2024 while coming home from school. Now Feb 2025 and STILL NO CORRESPONDENCE. Called the rep in charge EVERY WEEK with ZERO correspondence back. Sent emails, uploaded bills to the indicated email address, made phone calls that led to the rep's voicemail with no call back. Called your 800 number and got directed through your operator saying that the rep is online on Teams but yet doesn't answer the phone.

I have no choice but to take legal action. What could have been done in a small payout in a timely manner is now going to cost EMC insurance tens of thousands which will raise the prices on other employers coverages.

Totally unprofessional. Unethical. And most likely the review falling on deaf ears.

Date of experience: September 09, 2024

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Rated 1 out of 5 stars

They are a giant Bully INS CO..

They are a giant Bully INS CO..
They cancelled ouy poilicy because of a $7.00 difference in the amount due. They left us without coverage over numerous Projects. We had to find new coverage fast. They are now say we owe them $ 3,000. They are terrible people. Their CS is terrible and the underwriting dept might as well be given last rites.

Date of experience: August 31, 2023

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