Verified
I'm a Designer and use Eastern Accents whenever possible. This order was just a few samples and they arrived quickly. The products are a little pricey but the bedding lasts a very long time.
Company replied
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Verified
Every bedding set I've purchased for clients as well as myself has been great. I especially like the ability to custom make my own designs to pull what I'm working on together. The custom dept. ha... See more
Verified
Great presentation of products makes for easy selling to clients/ customers. Nice styles, a lot of variety. Quick shipment of goods. Totally satisfied! As an interior designer, quality, style, deliv... See more
Desiree has taken customer service to a whole new level. Without her help I never would have completely redone 2 bedrooms. She went as far as working around my travels making sure packages would arriv... See more
Company replied
Company details
- #1 of 30 best companies in Bedding Store
- #4 of 95 best companies in Decoration and Interior Design Store
- #2 of 84 best companies in Home Goods Store
- #1 of 1 best companies in Upholstery Shop
Written by the company
Eastern Accents designs and manufactures luxury bedding collections, home accessories, luxury bed linens, throw pillows, duvet covers, and custom bedding for the trade. Visit our site to select from our timeless collections.
Contact info
4201 W Belmont Ave, 60641-4621, Chicago, United States
- 800.397.4556
- customerservice@easternaccents.com
- www.easternaccents.com
4.9
Excellent
718 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Reply from Eastern Accents
Glad to hear it, thank you for sharing!
Verified
Eastern Accents offers THE BEST bedding I've ever used. Beautiful, high quality fabrics and fabulous details. I love their products. I've ordered bedsets and used the custom workroom with COM.
I'm a Designer and use Eastern Accents whenever possible. This order was just a few samples and they arrived quickly.
The products are a little pricey but the bedding lasts a very long time.
Date of experience: March 31, 2025
Reply from Eastern Accents
We appreciate your kind words and your continued business!
Verified
Reply from Eastern Accents
Thank you for sharing!
Verified
Great quality and came quickly too
Great quality and came quickly too
Date of experience: April 02, 2025
Reply from Eastern Accents
Thank you for your review!
Verified
Always beautiful products and my…
Always beautiful products and my clients love it!
Date of experience: April 02, 2025
Reply from Eastern Accents
Thank you for sharing, we apprectate your continued business!
Verified
Excellent products
Excellent products, prices and customer service.
Date of experience: March 29, 2025
Reply from Eastern Accents
Thank you for sharing!
Verified
Outstanding product (decorative…
Outstanding product (decorative pillows) and equally fabulous customer service. I don’t shop or purchase any where else.
Date of experience: March 29, 2025
Reply from Eastern Accents
Thank you for your kind word, we apprecate your business!
Verified
Eastern Accents Always Comes Through!
Eastern Accents Always Comes Through!
Their quality is so great, the lead time is reasonable and their customer service is top-notch!
Date of experience: March 23, 2025
Reply from Eastern Accents
Thank you for your kind words! We appreciate your feedback :)
Verified
Great Customer Service and quick…
Great Customer Service and quick turnaround.
Date of experience: March 23, 2025
Reply from Eastern Accents
We appreciate your feedback, thank you!
Verified
Great product and very timely
Date of experience: March 21, 2025
Reply from Eastern Accents
Thank you for sharing, we appreciate your business!
Verified
I love working with Eastern Accents!
I love working with Eastern Accents!! They provide such great customer service and quality workmanship! Always a win with them!!!
Date of experience: March 13, 2025
Reply from Eastern Accents
Thank you for your kind words Mary! We're thrilled to hear you are happy with our customer service and workmanship. We appreciate your continued business!
Verified
The design of the fabrics is stunning
The design of the fabrics is stunning, and the fill is superior! My products even arrived ahead of schedule!
Date of experience: March 14, 2025
Reply from Eastern Accents
Thank you for sharing, we are happy to hear you enjoy our product!
Verified
PHOTOGRAPHY WAY OFF FROM REALITY
The bedding that I ordered was COMPLETELY off from BOTH the printed catalogue and the website. I understand very well that photography can not capture accurate colors, but THIS was WAAAAY off.
So much so, that I had to return everything costing me shipping both ways at a very high cost because of the size of the packages. I know that Eastern offers sample service, but I wasn't trying to match anything so it wasn't important to me to sample first. I've never ordered anything in my 30 years in the business that was so absolutely off.
Date of experience: February 27, 2025
Reply from Eastern Accents
We understand your frustration with the color discrepancy between the bedding you ordered and the images on our website and catalog. We strive to ensure accurate representation of our products, and we sincerely apologize that this was not the case in your experience.
We regret the inconvenience and added cost associated with shipping the large packages. My colleague Michelle has emailed you with a hopeful solution.
We appreciate your feedback and will take it into consideration as we continue to improve our business.
Verified
Reply from Eastern Accents
Thank you for your feedback!
Verified
Reply from Eastern Accents
Thank you for sharing, Jennifer is the best!
Verified
Very pleased with my bedding for the…
Very pleased with my bedding for the new Condo I am working on great quality
Date of experience: February 16, 2025
Reply from Eastern Accents
Glad to hear it! Thank you for sharing.
Verified
Excellent service and product as always!
Date of experience: February 14, 2025
Reply from Eastern Accents
Thank you! We appreciate you taking the time to leave a review and your continued business.
Verified
Quality
I am impresssed with the quality of work and the attantion to detail.
Date of experience: February 09, 2025
Reply from Eastern Accents
Thank you for sharing!
Verified
EA Bedding is always beautiful and high…
EA Bedding is always beautiful and high quality.
Date of experience: February 01, 2025
Reply from Eastern Accents
Thank you for sharing!
Verified
Wonderful quality as always!!!
Wonderful quality as always!!!
Beautiful fabrics!
Date of experience: February 01, 2025
Reply from Eastern Accents
Thank you for your review and continued business! We appreciate it :)
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