Five star service
Five-star service! From the user-friendly website to the prompt delivery of my order, this cellphone part seller impressed me every step of the way.
Date of experience: November 02, 2023
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Company details
- Phone Repair Service
- Cell Phone Accessory Store
- Cell Phone Store
- Electrical Repair Shop
- Mobile Phone Repair Shop
Information provided by various external sources
Fix your iPhone/iPod problems, along with repair of iPad, Samsung Galaxy and SmartPhones units, with our professional quality parts and service. Your DirectFix.com team is here to help. Our website has Free repair video directions, Free downloadable .p...
Contact info
Monterey Road 16600, 95037, Morgan Hill, United States
- www.directfix.com
3.7
Average
6 reviews
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great seller
Their prices are very reasonable, and i appreciated the great customer service they have
Date of experience: October 16, 2023
Super Shady Experience
Extremely sleazy company. Ordered 2 Iphone replacement screens from them. One stopped working after about 4 or so months. Sent it back for a replacement.
Replacement came DOA (dead on arrival). Sent me a pre-paid shipping tag to replace it again.
Then crickets.
Contacted them about it, the customer (dis) service rep claimed they didn't get the screen back, despite the tracking showing it was delivered to them. The rep kept saying something completely incoherent about a second screen.
I kept telling them the return was for one screen and not two. I'm fairly certain that was their tricky way of getting out of having to honor their supposed "Lifetime" warranty. Junk parts, lying and cheating customer service is what I got from them.
Date of experience: May 17, 2023
Phone battery expanded and overheating…
Phone battery expanded and overheating after 2 months of use! Only refund battery and not shipping or the adhesive that I bought with the battery which will have to now be repurchased. Poor customer service response to a poor quality battery and safety risk.
Date of experience: October 27, 2021
Terrible!!!
Terrible!!!
Do not order from this shady company. They claim their phone is out of order and the chat representative closed our chat session when I tried to cancel an order made by mistake! Shady shady business!
Date of experience: March 30, 2021
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Fast and highly recommended
Ordered a replacement screen and battery, received the high quality parts ahead of schedule, awesome experience.
Date of experience: April 06, 2020
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