DeWaard & Bode Reviews 62

Excellent Customer Service
We have had the best experience working with Kevin - He has streamlined our purchasing process, he has gone out of his way to make sure we knew the status of all our orders, even if it was after hours. The delivery crew has been outstanding.
Kevin is a fabulous representation of DeWaard & Bode and all they have to offer.

Date of experience: June 02, 2025

We have purchased three big ticket items from DeWaard and Bode (over $25K) located in Bellingham Washington. All three items have had major Issues that required multiple trips to fix each one. The last one, a Kitchen Aid over-range microwave/convection oven, stopped functioning all together. We use it daily. A technician came to our home on December 4th and could not fix it and had to order a new primary circuit board. Since then, we have heard nothing. We called them yesterday and no one ever called back. We went to the store today and in simple terms they said “tough luck” we won’t do anything. The part is back-ordered and there’s no estimated availability date. Christmas is upon us. We need it working or we will be facing serious problems preparing for our family get together. DeWaard and Bode does not care bout that. We will never buy from them again and recommend you do not do so as well.

Date of experience: December 18, 2024

sure had a different experience than most I guess. Range hood purchase, mismeasured, woopsie another $200 for an extension, sorry it’ll be 6 weeks before we can install the extension. Day of install called to get an ETA a few times in voicemail black hole, no call back. Called again late day, told no idea. Last call finally promised installer would call. No call yet. I’ve got a sensitive dog to take off premises while they install. Is there a reason I didn’t use Judd and Black. My builder recommended Dewaard- I can’t recommend them. Too many errors that cost me time and money

Date of experience: September 03, 2024

I just now took delivery of an electric stove. My experience with DeWard and Bode has again been outstanding. This is my third purchase from your Burlington, WA store: a washing machine and a dishwasher. All appliances have performed flawlessly, but it is the personel I want to commend you on. Nathan, the salesman, listened and answered all my questions, giving me all the time I needed to make the best selection for me.
The delivery was seamless. John and Justin were friendly and
helpful. Even helping me clean the area for the new stove! I don't even bother shopping at other stores as I know I'll find what I need with the help of your outstanding employees. Thank you, DeWard and Bode for your exceptional service.

Date of experience: August 19, 2024

Mitchel came to my home and did a terrific job repairing my dryer. He was extremely efficient and did the job in no time, obviously well trained. This guy deserves a big raise and is a tribute to DeWard & Bode. I can't say enough about the quality of this employee.

Date of experience: July 02, 2024

Great product and fast shipping. The price is great had wanted new appliances for my kitchen but didn't wanted to pay thousands for them. DeWaard and Bode was perfect.

Date of experience: July 28, 2023

The two Gentlemen, Jacob and Nate K. made the delivery of our new refrigerator a very stressless affair. They were a little early, but we were ready, and they proceeded to do prep work in their truck as we
finalized the cleanout of our old refrigerator. Both Jacob and Nate have great people skills, which, has become a rare trait in the business world. They also worked well together maneuvering the old fridge and
bringing in the replacement and setting it up.
DeWaard and Bode are lucky to have such great young people on their payroll.
A side note. Although this part of our order was done well, we were sent the wrong model as it did not have the inside water dispenser.

Date of experience: May 22, 2023

I was shopping for new appliances for my kitchen and I mentioned I needed a new washer and dryer. Jeff K was helping me and showed me the LG Thin Q. I told him I swore I would never buy a front loader again. He said this was the set he has and he gave me some pointers on how to use it. So I brought the set. It was delivered and set up. I love this machine. It washes my big comforter with ease. The dryer does its job very well also.
I highly recommend shopping at DeWaard and Bode. Jeff K was very knowledgeable about their products! I’m a very happy customer!!

Date of experience: March 22, 2023

We were in need of a high quality refrigerator. Couldn't find what we wanted until we went to DeWaard & Bode. Jake met us at the door and got us right were we wanted, found the just right LG Fridge. Within 30 minutes we were loaded up and out the door. Him and Nathan were super great to work with. Very happy!

Date of experience: October 07, 2022

Fantastic services

Date of experience: June 26, 2022

Date of experience: October 07, 2021

awesome service!! very responsive of what i asked. well customer service

Date of experience: September 14, 2021

Wow, what a Great service...
Fantastic

Date of experience: September 11, 2021

So I'm sure everyone can find something worthwhile here.
And at an affordable price.

Date of experience: July 16, 2021

I like that they pay attention to current styles and materials.
This is the reason why everything looks great and catches the eye immediately.
Amazing!

Date of experience: June 23, 2021

They are quite firm, they hold their shape well, they come in a variety of sizes, and they have all the accessories you need to provide total comfort.

Date of experience: June 12, 2021

Date of experience: April 13, 2021

In the past we have had good experiences with DeWaard and Bode. This time, though, a range we ordered was delayed by almost two months. Then, when time came to install, the guys were not very careful, and the range top was broken during the install. So, no new range. Need to hear back from them about the solution, but I am afraid it will be another long wait for the same range. Installers need better experience.

Date of experience: January 30, 2021

They are the best. excellent service, products and the highest quality. always recommended.

Date of experience: November 15, 2020

set up guys were efficient, professional and courteous.

Date of experience: November 13, 2020