Decarba 

This company’s rating is unavailable due to a breach of our guidelines.

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Review summary

Most reviewers were unhappy with their experience overall. Customers express concerns about several aspects of their purchases. Many consumers report issues with order fulfillment, citing delays and non-delivery. People also report negative experiences related to refunds, highlighting difficulties in obtaining them. Furthermore, a significant number of reviewers mention issues related to spam. Consumers express mixed opinions regarding the quality of the products. While some customers are satisfied with their purchases, a considerable number express concerns about the quality. Additionally, a significant portion of reviewers report negative experiences with the delivery service.

Based on reviews, created with AI

See what reviewers are saying

Rated 1 out of 5 stars

As detailed by dozens of other unhappy customers, this website is a farce. Poor quality products ex-China, alleged free shipping & simple returns, but anything but. Takes weeks to be delivered only... See more

Rated 1 out of 5 stars

Avoid! It’s a clothing scam. All comes from China (which the website doesn’t state), and when wanting to return items you have to pay for the return shipping to China. They then refuse the parcel and... See more

Rated 1 out of 5 stars

Ordered trousers from Decarba online, after many weeks of no delivery, numerous emails that are full of waffle they send a picture so blurry you cannot make out the address, but you can see it is of h... See more

Rated 5 out of 5 stars
Verified

Would recommend! Excellent fit and very comfortable for everyday wear. It’s hard to find good streetwear at such a reasonable price.


Breach of guidelines


Rated 1 out of 5 stars

Long delivery

Are u fkn kidding me? A whole fkn month to get my order, surely it doesnt take a month to travel around the world right, a week or 2 is understandable but a month? Gotta do better.

Date of experience: June 26, 2025

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Rated 1 out of 5 stars

Awful quality.

Purchased the baroque shirt and shorts set in light blue. Now it makes sense why they won’t let you zoom in and enlarge the photos on the site. In real life, the pattern looks like they took a photo of a baroque pattern about 5” wide and stretched it to fit over an entire shirt, it’s like looking at something in 240p. Really blurry and cheap looking, trust pilot doesn’t give option to upload pics so … thats annoying

Dont buy this. Don’t waste your money.

Date of experience: June 19, 2025

Rated 1 out of 5 stars

Avoid

Avoid! It’s a clothing scam. All comes from China (which the website doesn’t state), and when wanting to return items you have to pay for the return shipping to China. They then refuse the parcel and you’re left out of pocket, without the goods, AND with UPS tax and port charges.

Date of experience: June 18, 2025

Rated 1 out of 5 stars

Another grossly unhappy customer …

As detailed by dozens of other unhappy customers, this website is a farce.
Poor quality products ex-China, alleged free shipping & simple returns, but anything but. Takes weeks to be delivered only to be labelled an XL, but is probably no bigger than a XS. Customer Support unhelpful and unable to provide anything but word salad from their standard scripts.

Date of experience: May 30, 2025

Rated 1 out of 5 stars

Would give a 0 is possible

Would give a 0 is possible. This store is a SCAM. Do not buy any clothes from here.
Their website says UK brand. But when you try to return something because they force you to pay for postage back to China. They then surprise you with additional import taxes. All the mean time this process takes incredibly long and the decarba team are as helpful as a sack of spuds.

Date of experience: May 30, 2025

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Rated 1 out of 5 stars

Should be a 1

Should be a 1, complete scam, claims to be US/UK, then it’s just cheap garbage from china that 2 weeks just to even begin to be sent to you

Date of experience: May 08, 2025

Rated 1 out of 5 stars

I bought some shoes

I bought some shoes, they didn’t fit and much too small, he couldn’t get his feet half way into them, made for a small Chinese man. Asked me to send them back
at cost to myself, disgraceful

Date of experience: April 24, 2025

Rated 1 out of 5 stars

Would give 0 if I could

Would give 0 if I could, ships from China but says UK site, returns to China at customer cost then refused return and came back 3 months later saying address they gave doesn't exist, no refund and customer service doesn't care, they lie about their trust pukot reviews saying 4.7.

Date of experience: April 22, 2025

Rated 1 out of 5 stars

SCAM RETAILER…

SCAM RETAILER…. Absolutely awful had to ship my £50 jumper back to china for a different size at a cost of £16 and they never collected it from customs, because I had a bereavement I didn’t chase for 6 weeks (lost mum and dad in 3 months) so they sent me a £11 refund but the jumper is still in china? Absolute joke, AVOID!

Date of experience: January 22, 2025

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Rated 1 out of 5 stars

This is a drop shipping company

DO NOT BUY!!!
Honestly so disappointed with this company. This is a drop shipping company. Anything they sell is available for a fraction of the price on Shein. Their sizes are based on Asian sizes. Customer services are quick to respond but don’t actually address any issues, they just brush you off. Their tracking system doesn’t work. The reviews on their websites are fake and they lie about their Trustpilot reviews.

Date of experience: April 04, 2025

Rated 1 out of 5 stars

Missed the delivery and it went back to…

Missed the delivery ans it went back to sender and now they say that i have to pay 50€ extra for them to send it again,i have asked many times for a refund and they say they dont do refunds made the order more than a month ago and i dont have the clothes or the money,stay away from them

Date of experience: January 20, 2025

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Rated 4 out of 5 stars
Verified

Good fit

Good fit. Everything fits great, but the fabric is a little too lightweight for cold weather.

Date of experience: March 05, 2025

Rated 1 out of 5 stars

WORST COMPANY EVER

DO NOT BUY FROM
Worst company to ever exist, returning an item is an absolute nightmare. I returned a package after them not fitting, I sent them all the way back to China directly to the supplier like requested and I'm yet to still receive my refund two months on. I've sent hundreds of emails and is the same shitty excuse every time saying "we have forward on your complaint to our senior team"
Do not buy from no matter what, waste of time and a shockingly bad company

Date of experience: March 19, 2025

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Rated 5 out of 5 stars
Verified

Would recommend

Would recommend! Excellent fit and very comfortable for everyday wear. It’s hard to find good streetwear at such a reasonable price.

Date of experience: February 27, 2025

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