Verified
CPH and the team did exactly what they said they would do regarding proofs, approvals, materials, production quality and lead times. Weird concept, I know. Someone knowledgeable, and willing to h... See more
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Verified
Amazing service and product quality- the team was extremely responsive and answered all my questions around patch type, design and turn around time. Ryan was awesome, he did a great job suggesting i... See more
Company replied
Verified
Custom Patch Hats is the only company we will purchase from. Drew makes the design and selection process smooth as room temperature butter. He always has excellent suggestions for mixing things up to... See more
Company replied
Verified
It took a bit longer than expected to finally receive the promotional product we ordered (ball caps), but once they arrived they looked well-made. Their designer was helpful and prompt with our reques... See more
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Company details
- #1 of 13 best companies in Hat Shop
- #5 of 706 best companies in Clothing Store
- #1 of 8 best companies in Embroidery Shop
Information provided by various external sources
Hats are our passion. We create high quality custom patch hats at an affordable price. Embroidered logo custom patch trucker hats from top brands as Richardson, fitted custom hats by Flexfit, classic custom dad hats, and more. Order your custom patch h...
Contact info
United States
- www.custompatchhats.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
This clothing store is simply amazing
This clothing store is simply amazing! The selection is fabulous and the staff is super friendly. I always find unique pieces that I love!
Date of experience: February 04, 2025
Reply from Custom Patch Hats, LLC
Thank you!
Custom Patch Hats is simply amazing
Custom Patch Hats is simply amazing! Their selection is diverse, and the quality of the hats is top-notch. I was impressed with the customization options available. Highly recommend!
Date of experience: March 04, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re happy you love your Custom Patch Hats!
Verified
Great customer service
I enjoyed working with Hope. I had some modifications to her original design that she was happy to do. In the end, her original design was my favorite!
Date of experience: April 30, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re so thrilled to hear you had a great experience with Hope & that you love your Patch Hats!
Verified
Reply from Custom Patch Hats, LLC
Thank you! We’re happy you love your Custom Patch Hats!
We've ordered branded hats and patches…
We've ordered branded hats and patches from Custom Patch Hats three times now, and every time the experience has been excellent. The quality of the products is consistently superb, and their service is always prompt and friendly. Highly recommend!
Date of experience: April 22, 2025
Reply from Custom Patch Hats, LLC
Thank you for your continued support of our business! We are so happy our team took care of you and that you love your Custom Patch Hats! We look forward to working together again in the future :)
Verified
Perfection
We have placed multiple orders of Custom Hats, they have arrived in a timely manner and have always been exactly what we asked for.
Date of experience: April 08, 2025
Reply from Custom Patch Hats, LLC
Thank you for your continued support of our business! We're so happy our team took care of you and that you love your Custom Patch Hats! We look forward to working together again in the future :)
Verified
Rachel's customer service is amazing
Rachel's customer service is amazing. She is very patient and extremely helpful. I always prefer to deal with her on hat/patch designs any time possible.
Date of experience: April 07, 2025
Reply from Custom Patch Hats, LLC
Love to hear Rachel is so helpful! Thank you!
Verified
Amazing Customer Service
Amazing customer service! Always timely on responses to emails PLUS their product.... completely over delivered! Spot on to what we were looking for in a patch hat. GREAT WORK!
Date of experience: March 10, 2025
Reply from Custom Patch Hats, LLC
Thank you so much. We are so happy our team took care of you and that you love your Custom Patch Hats. We hope your team enjoys them!
Reply from Custom Patch Hats, LLC
Thank you! We’re happy you love your Custom Patch Hats!
Verified
Good process with great communication.
Good process with great communication.
Quality project deliverd!
Date of experience: March 28, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re excited to hear you love your Custom Patch Hats!
Verified
So helpful!
Always helpful in sales. Drew is patient and over helpful!
Date of experience: March 25, 2025
Reply from Custom Patch Hats, LLC
Thanks! We’re happy to hear you had a great experience with Drew!
Verified
Representative
Representative, Flynn Gniadek was patient, helpful and offered a couple order alternatives.
Date of experience: March 19, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re happy to hear you had a great experience!
Ordered a bunch of patches
Ordered a bunch of patches, around a hundred. Designed and delivered fast. Couldn't have asked for a better service!
Date of experience: March 26, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re thrilled to hear you had a great experience!
Verified
I wanted a hat that was adjustable and…
I wanted a hat that was adjustable and that has a snap back - i made it very clear in the numerous emails. But in the end i did not get this. waste of money - don't fit the purpose.
Date of experience: March 21, 2025
Reply from Custom Patch Hats, LLC
Thank you for your feedback. It appears that your designer reviewed a variety of fitted Flexfit and snapback hats with you and provided detailed information on each option for your consideration. Based on your selection, you chose a fitted Flexfit hat, which includes features like wind and water resistance, stretch-fit technology, and breathable air-mesh on the back. We're sorry to hear that the hats haven't quite met your expectations for your intended purpose.
Verified
The designer was great to work with
The designer was great to work with, she showed up multiple options until we landed on one we loved. The process was very easy.
Date of experience: March 20, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re so thrilled to hear you had a great experience!
Verified
Secord Order Satisfaction!
This is our second order with Custom Patch Hats and as before, our hats and patches are excellent quality! We do have to wait longer for these hats than other places I order them from but it's worth the wait!
Date of experience: March 20, 2025
Reply from Custom Patch Hats, LLC
Thank you for your continued support of our business! We are so happy our team took care of you and that you love your Custom Patch Hats!
Verified
Reply from Custom Patch Hats, LLC
Thank you! We’re happy you love your Custom Patch Hats!
Verified
Second order and very happy
Date of experience: March 18, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re happy you love your Custom Patch Hats!
Verified
New Repeat Customer
The hats are exactly what we wanted! Great quality, perfect patch placement, and I had wonderful communication from the team at Custom Patch Hats from start to finish. I will be a repeat customer!
Date of experience: March 18, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re happy you love your Custom Patch Hats & look forward to working with you again!
Verified
Extremely pleased with the service and…
Extremely pleased with the service and quality of work. Definitely will be a returning customer! Luke took great care of us.
Date of experience: March 11, 2025
Reply from Custom Patch Hats, LLC
Thank you! We’re happy you love your Custom Patch Hats & look forward to working with you again!
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