Crown Forever Reviews 56

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars
Verified

Would not recommend the Mystery Bag at all. I ordered a Spring/Summer one and it had a Christmas dress with Santa, sweatpants, long sleeve shirt and leggings. Only 2 items for warm weather. The access... See more

Company replied

Rated 5 out of 5 stars
Verified

I found "CrownForever.com" by googling upscale baby clothes and there you were. Your selection of clothing is amazing and your communications were excellent as to when I will receive the package. I wi... See more

Rated 5 out of 5 stars

Originally there was a problem with shipping. Turns out it was no fault of theirs.I got mad before I realised this and gave a one star review. Crown Forever was amazing though. They sorted the problem... See more

Rated 5 out of 5 stars
Verified

Excellent customer service! Few companies have such quick response times. I asked a question literally five minutes later I got my response. The products I purchased were beautiful as well!!

Company replied


Company details

  1. #103 of 724 best companies in Clothing Store
  2. #12 of 22 best companies in Children's Clothing Store

Written by the company

Boutique in Los Angeles. We carry 100% Authentic Chrome Hearts and other high quality apparel, jewelry, accessories & gear.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

56 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Terrific

Terrific. What you see is what you get

Date of experience: June 09, 2025

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Reply from Crown Forever

Thank you so much! 🌟 We’re thrilled to hear you’re happy with your order — we always aim to deliver exactly what’s shown and more. Can’t wait to have you shop with us again soon! 💖👗🛍️

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Rated 2 out of 5 stars
Verified

Mystery Bag do not fit description

Would not recommend the Mystery Bag at all. I ordered a Spring/Summer one and it had a Christmas dress with Santa, sweatpants, long sleeve shirt and leggings. Only 2 items for warm weather. The accessories are nothing you can wear. It was paper, pencils and stickers. I understand the risk of not getting to pick the items you receive and have done mystery bags with other companies, but to not even fit the season is where I take issue. They did let me return the Santa dress, but it was delivered back to them 3 weeks ago and they still have not sent a replacement item. I would not shop with this company again.

Date of experience: May 06, 2025

Crown Forever logo

Reply from Crown Forever

Hi there Kelsey,

We’re so sorry to hear about your experience and truly appreciate your feedback. Our Mystery Bags are designed to offer incredible value — when you add up everything inside, it’s often worth far more than what you paid. That’s why so many of our customers love them!

That said, we hear you on the seasonal mismatch and delay — and we’re on it. A replacement is on the way, and we’d love a chance to make it right. Please enjoy 15% off your next order with code MYSTERY15 — we hope to surprise you (in a good way!) next time. 💖

Thanks for giving us a try,
Crown Forever Support Team

Rated 5 out of 5 stars
Verified

Wonderful Experience for Delightful Item

Item arrived quickly & was packaged well. Received in flawless condition. Very excited to use--box is too cute for words. Delivery tracking & especially delivery follow-up top rate. Overall wonderful experience.

Date of experience: May 29, 2025

Rated 5 out of 5 stars
Verified

CrownForeverla.com

I found "CrownForever.com" by googling upscale baby clothes and there you were. Your selection of clothing is amazing and your communications were excellent as to when I will receive the package. I will definitely shop at Crown Forever again!

Date of experience: May 22, 2025

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Rated 1 out of 5 stars
Verified

Unilateral return notice

They just sent me a notice to return an item I really wanted to buy without any prior notice to me. So when I asked them why, they didn't even respond, which was so absurd.

Date of experience: May 14, 2025

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Reply from Crown Forever

Esther,

We sincerely apologize for the confusion. The nununu backpack item was mistakenly marked unavailable because it was located in our showroom and not our warehouse during our location move and stored elsewhere. During the time of packing your order, we issued a full refund for the item. Once found, we returned it to inventory.

You’re welcome to reorder it now—it’s actually available at a lower price than before, and we’ll include free 2-day shipping to make up for the inconvenience.

Thanks for your understanding, and we hope this helps!

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Rated 5 out of 5 stars
Verified

This is a such a cute store

This is a such a cute store! Everything came super quick and wrapped with care, the quality is outstanding. Great shop, will definitely purchase in the future!

Date of experience: April 04, 2025

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Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service! Few companies have such quick response times. I asked a question literally five minutes later I got my response. The products I purchased were beautiful as well!!

Date of experience: January 24, 2025

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Reply from Crown Forever

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you had a great experience with our customer service. We strive to provide quick responses, so it means a lot to know we met your expectations. Looking forward to serving you again soon!

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Rated 5 out of 5 stars
Verified

I had a great experience with this…

I had a great experience with this company especially considering I received a damaged item. They immediately responded to their chat system & replaced my item with a quality check this time & sent it right away with a return label so that I didn’t have to wait until they received the damaged item. Will definitely be a regular client - good customer service of hard to find these days but they nailed it!

Date of experience: November 04, 2024

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