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CreditAssociates Reviews 19,551

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TrustScore 5 out of 5

4.9

Debt Relief Service
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, patience, and compassionate approach. Consumers highlight the representatives' ability to clearly explain the process, ensuring they understood every step involved. People felt supported and at ease, with many expressing gratitude for the empathy and understanding shown by the staff during difficult financial situations. The service provided is described as quick, easy, and efficient, with reviewers appreciating the transparency and helpfulness of the associates. Individuals found the solutions offered to be manageable and effective in relieving stress related to debt. While opinions on payment processes vary, the overall sentiment towards the company's service and the solutions they provide remains highly positive.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

The process was very easy. The representative was very nice, made sure I understood the entire process, from start to finish. He was not rushing to have me sign up for the program, he actually went ov... See more

Rated 5 out of 5 stars
Verified

I cannot say enough good things about my experience with Cat, the incredible woman who helped me through one of the most difficult financial moments of my life. She truly listened to my story, sh... See more

Company replied

Rated 5 out of 5 stars
Verified

Joseph White has been my stress-savior, my therapist, in addition to my birthday twin - he’s one HELL of a guy! Trying to talk to someone about mountains of unexpected debt due to family deaths, job... See more

Company replied

Rated 5 out of 5 stars
Verified

All agent representatives very well figure out with me one by one with lots of patience. They try to contact me for more than one year. That is so trusted process to make me for keeping my eye on you... See more

Company replied

Company details

  1. #2 of 42 best companies in Debt Relief Service
  2. #9 of 205 best companies in Financial Consultant

About CreditAssociates

Written by the company

At CreditAssociates we have a passion for helping people break the cycle of endless debt, and with over 15 years of experience in the industry, we’re pretty good at it! We’ve resolved over 300,000 accounts totaling over $1 Billion in debt for our clients. Not only do we help them get out of debt for less than what they currently owe, our clients are typically debt-free in 24-36 months. Why spend years, even decades being crushed by crippling credit card debt, when you can be on your journey to financial freedom today?

Contact info

4.9

Excellent

TrustScore 5 out of 5

20K reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

Patience

Primarily I liked the fact that the associate stayed on the phone for quite awhile
until we finished our discussion. He was
very patient and happy to hrlp

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Feeling confident …

Honestly I was feeling like I was drowning in debt with high interest. Marcus explained the process to me and I will look forward to becoming debt free as well as stress free.

Date of experience: July 01, 2025

Rated 5 out of 5 stars
Verified

This was a life savor

This was a life savor! I'm grateful for the patient service advisor and how he listened to my story. I even told my 88 year old sister about this opportunity. Thank you so much!

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

Best Decision I ever made, and so easy to apply

The process was very easy. The representative was very nice, made sure I understood the entire process, from start to finish. He was not rushing to have me sign up for the program, he actually went over each section of the agreement before I signed off on anything. He was very professional, knew his job very well, easy to talk to. I really, truly appreciated the patience and knowledge he shared with me. I am truly feeling blessed and thankful I accepted the phone call and his assistance in helping relieve the stress I was feeling prior to his call.

Date of experience: July 01, 2025

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