Very poor customer service
Very poor customer service. I'll just say they do everything by the book and do not exactly go out of their way to help you. Would not use again.
Date of experience: June 18, 2025
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At Country & Stable, we’re proud to offer a trusted and friendly service for horse riders, equestrians and country lifestyle enthusiasts. We stock a wide range of high-quality products - from horse tack and rugs to riding wear, wellies and yard equipment. Shop country and equestrian items you’ll love from top brands like LeMieux, Ariat, Barbour, Shires and more. Our in-house equestrian team is always happy to help, whether you need product advice or assistance with an order. We offer free UK mainland delivery on orders over £50, free returns and honest, expert support via phone, email or chat. We only recommend products we truly believe in. Check out our Tried & Tested reviews for genuine feedback from our team, customers and ambassadors.
19 Stilebrook Road, MK46 5EA, Olney, United Kingdom
Hasn’t replied to negative reviews
Very poor customer service. I'll just say they do everything by the book and do not exactly go out of their way to help you. Would not use again.
Date of experience: June 18, 2025
Ordered a pair of boots in the sale.
Arrived promptly and they were good quality boots. Unfortunately too small so I returned them. The reason for the 2 stars is the return process. You can only return for free if you can print a label. If you can’t you have to pay at the post office. I hardly ever return items but would avoid buying from Country and Stable due to their return policy.
Date of experience: January 13, 2025
My first time ordering from this company and I cannot praise them enough for their Customer service. Although we sent the boots back because they weren't quite comfortable enough for my wife, the postage was free, easy returns system and very efficient at giving my refund. We will definitely be ordering again soon.
Date of experience: October 16, 2024
Great website and really quick delivery. Very impressed and will certainly use again.
Date of experience: June 04, 2024
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