Commsave Credit Union Reviews 3,566

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Commsave have really helped me get on my feet I would highly recommend them to anyone money is paid out straight from my salary so there’s no need for worry about re payment it’s a great help Thank yo... See more

Company replied

Rated 5 out of 5 stars

Joined Commsave with my job in the Civil Service. Commsave have been brilliant from the word go. Having my regular savings and loan repayments taken directly from my wages has been great - don't even... See more

Company replied

Rated 5 out of 5 stars

Quick easy friendly efficient service every time I have dealt with the staff. I have used them for a couple of years now and find it easy to deposit and withdraw money, also were very efficient when n... See more

Company replied

Rated 5 out of 5 stars

Whilst these days getting a good service became challenging for customers, luckily Commsave got an amazing representative provided an outstanding service today with patience. Thank you so much Mr.Jay... See more


Company details

  1. Credit Union
  2. Financial Institution
  3. Loan Agency

Written by the company

We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Thank you Mr Jay for your excellent service! Highly recommend...

Whilst these days getting a good service became challenging for customers, luckily Commsave got an amazing representative provided an outstanding service today with patience. Thank you so much Mr.Jay ! Appreciate explaining the whole system of loan, prize saver, and regular saving lotteries. I will participate in the lottery draws.

Date of experience: July 04, 2025

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Rated 5 out of 5 stars

Helpful

Commsave have really helped me get on my feet I would highly recommend them to anyone money is paid out straight from my salary so there’s no need for worry about re payment it’s a great help Thank you Commsave

Date of experience: July 03, 2025

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Reply from Commsave Credit Union

Hi Dawn,

Thank you for taking the time to leave your 5* review

We are delighted that Commsave have really helped you get back on your feet, and that you would highly recommend ourselves. We always try to do our very best for all of our members.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Quick easy friendly efficient service…

Quick easy friendly efficient service every time I have dealt with the staff. I have used them for a couple of years now and find it easy to deposit and withdraw money, also were very efficient when needed emergency loan for car repairs

Date of experience: July 03, 2025

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Reply from Commsave Credit Union

Hi Ray,

Thank you for taking the time to leave your 5* review

We are delighted that you have found commsave to be Quick easy friendly efficient service. Thank you for being a member for the last two years we appreciate your feedback.

Thank you again for your amazing review.

Many thanks,
Commsave

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Rated 5 out of 5 stars

Really simple to apply and…

Really simple to apply and communication on point excellent service much appreciated the simplicity of applying and receiving

Date of experience: July 03, 2025

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Reply from Commsave Credit Union

Hi Kelly,

Thank you for taking the time to leave your 5* review

We are delighted that you have found commsave to be simple to apply and communication on point with excellent service.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Great company ,excellent service

Found this local company ,easy to apply ,they approved me for the loans i needed....Great communication .Everything was handled perfectly and professionally...would recommend to anybody !!......Very happy customer ..........

Date of experience: June 17, 2025

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Reply from Commsave Credit Union

Hi Roger,

Thank you for taking the time to leave your 5* review

We are delighted that you found Commsave easy to apply to.

That we approved the loans that you had requested. Thank you for the recommendation. We are very happy to have you as a member.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Great company! Can't recommend enough.

Joined Commsave with my job in the Civil Service. Commsave have been brilliant from the word go. Having my regular savings and loan repayments taken directly from my wages has been great - don't even notice them. Staff have always been friendly and helpful when I've had to contact them. Can't recommend Commsave enough (even got my daughter to join now!)

Date of experience: June 01, 2025

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Reply from Commsave Credit Union

Hi Paul,

Thank you for taking the time to leave your 5* review

We are delighted that you joined commsave with you current job. That we have been brilliant to your needs from the very start. Friendly and helpful staff whenever you contact us is what we always provide to our members.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient

Date of experience: June 27, 2025

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Reply from Commsave Credit Union

Good Morning,

Thank you for taking the time to leave your 5* review

We are delighted that you have found commsave to be Very fast and efficient.

Thank you again for your amazing review.

Many thanks,
Commsave

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Rated 5 out of 5 stars

Easy savings and borrowing

I’ve been with CommSave since the pandemic. It’s the best financial move I’ve ever made. Easy way of saving and borrowing. Something I couldn’t have easily done with traditional banks. The customer service too is great.

Date of experience: June 27, 2025

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Reply from Commsave Credit Union

Good Afternoon,

Thank you for taking the time to leave your 5* review

We are delighted that you have found ourselves to be a great financial move with a easy way of saving and borrowing.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Very good Service & well appropriate…

Very good Service & well appropriate mannered.

Date of experience: June 27, 2025

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Reply from Commsave Credit Union

Hi Suhail,

Thank you for taking the time to leave your 5* review

We are delighted that you have found you call with commsave to be Very good Service & well appropriate mannered

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

She was superb

Date of experience: June 27, 2025

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Reply from Commsave Credit Union

Hi Perveiz,

Thank you for taking the time to leave your 5* review

We are delighted that you have found you call with commsave to be superb.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Save with Commsave.

I have been saving with Commsave for several years now and have had no cause to complain about anything. If I need to withdraw my money it's almost immediately there for me. Would certainly recommend them.

Date of experience: June 26, 2025

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Reply from Commsave Credit Union

Good Morning,

Thank you for taking the time to leave your 5* review

We are delighted that you have been with commsave for several years now and have found the service to be great. Thank you for the recommendation.

Thank you again for your amazing review.

Many thanks,
Commsave

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Rated 5 out of 5 stars

Very prompt reply

I received a prompt reply that contained all of the information I needed written in a friendly, easy to understand way.

Date of experience: June 25, 2025

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Reply from Commsave Credit Union

Hi John,

Thank you for taking the time to leave your 5* review

We are delighted that you have found the service to be a prompt reply and all of the information you needed written in a easy way to understand.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Excellent Service

Great service as always.Roxy was friendly and polite and nothing was too much for her. What a credit she is to your company.

Date of experience: June 25, 2025

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Reply from Commsave Credit Union

Hi Lee-Anne,

Thank you for taking the time to leave your 5* review

We are delighted that you have found the call that you had with Roxy to be great service as always.

Polite and nothing was too much. We will pass on your amazing feedback.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

My experience was wonderful.

My experience was wonderful.
I like the promptitude and the qualified people that work in Commsave Credit Union to reply in the most short time to people.
Good job, continue to be the best

Date of experience: June 25, 2025

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Reply from Commsave Credit Union

Hi Eduard,

Thank you for taking the time to leave your 5* review

We are delighted that you have found the service to be promptitude and qualified people. Replying in the shortest time possible is what we always aim to provide our members.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Quick response and very helpful…thank you

Quick response and very helpful information from Laurey

Date of experience: June 24, 2025

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Reply from Commsave Credit Union

Hi Ndabezinhle,

Thank you for taking the time to leave your 5* review

We are delighted that you have found the service to be a Quick response and very helpful information from Laurey we will pass on your feedback.

Thank you again for your amazing review.

Many thanks,
Commsave

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Rated 5 out of 5 stars

Really friendly and helpful..Quick…

Really friendly and helpful..Quick service

Date of experience: June 24, 2025

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Reply from Commsave Credit Union

Hi Julie,

Thank you for taking the time to leave your 5* review

We are delighted that you have found the service to be really friendly and helpful with Quick service

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 5 out of 5 stars

Great customer service

Great customer service

Date of experience: June 23, 2025

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Reply from Commsave Credit Union

Hi Anthony,

Thank you for taking the time to leave your 5* review

We are delighted that you have found commsave to have great customer service.

Thank you again for your amazing review.

Many thanks,
Commsave

Rated 1 out of 5 stars

Connsave

Fantastic while everything is going their way, but should you fall into difficult times they become bullies no matter how desperate you try to pay them back at an affordable rate. Far worse than your average financial institute in similar situations.

Date of experience: June 24, 2025

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Reply from Commsave Credit Union

Good afternoon Lee,

Thank you for sharing your review.
We are dedicated to helping and working with our members, especially when they face hard times.

We cannot discuss the account in detail here, but if you can call us on 0303 0402 660, we would like to discuss this with you and help you the best that we can.

Many thanks,
Commsave

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