MesmerEyez Coloured Contact Lenses Reviews 1,257

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars
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Amazing colours love the lenses! I have quite sensitive eyes but these lenses are so comfortable and easy to apply and wear. I missed one of the lenses in my order and they fixed it straight away and... See more

Rated 5 out of 5 stars

The company reached out to me after my last review and apologised that the contacts were not suitable and offered me an other set (different ones) with contact solution. Which frankly shows me they ca... See more

Rated 5 out of 5 stars

I’ve been a customer of ColourYourEyes.com / MesmerEyez for 8 years now. Their service is flawless, their products are WOW! Always fast, traceable delivery. Friendly and efficient customer service tea... See more

Rated 3 out of 5 stars
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I liked them, but they do have a tendency to spin even after a few minutes of wearing them, which results in you not being able to see and looking like a goat. While wearing them I would notice my vis... See more


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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
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Amazing colours love the lenses

Amazing colours love the lenses! I have quite sensitive eyes but these lenses are so comfortable and easy to apply and wear. I missed one of the lenses in my order and they fixed it straight away and sent me the order with an extra replacement within 2 days, great customer service!

Date of experience: May 13, 2025

Rated 5 out of 5 stars

Beautiful lenses… just stunning

I have bought many lenses from several companies but colour your eyes by far sell the best lenses… they are very natural looking and super comfortable to wear. I always get compliments whenever i wear them. The delivery is very fast and the customer service is always very good and friendly. I did have a small issue but it was rectified very quickly and smoothly. I’m extremely happy with the service and highly recommend lenses from colour your eyes. Thank you again :)

Date of experience: March 11, 2025

Rated 5 out of 5 stars

Great customer service

Did have a bad experience with a faulty pair of lenses but someone has been in touch and sent me new colour contacts out. With a future pair promised when I decide what colour I want. They arrived the next day. Also gave me the contact travel case and a bottle of solution. Lovely guy who called and I'm really happy with the outcome. Thanks:)

Date of experience: February 25, 2025

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Rated 5 out of 5 stars

Great customer aftercare

The company reached out to me after my last review and apologised that the contacts were not suitable and offered me an other set (different ones) with contact solution. Which frankly shows me they care about their customers and was really impressed. I was looking for a freebie but was nice to know they care about making their customers happy. Superb service.

Date of experience: February 17, 2025

Rated 1 out of 5 stars

Do Not Order!

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I placed an order for 34.99 and waited a long time to receive. They only sent 1 lense instead of the pair. I wrote to them and they came back and said there was nothing they can do as the pair should have been inside. I told them it wasn’t, I can’t wear 1 contact. I have given them numerous chances to resolve it. Not an honest company!

Don’t order from them as it’s been stressful and wasted my money. If they do anything I will update the review.

Date of experience: November 24, 2024

Rated 1 out of 5 stars

Reduce your vision, bulky, uncomfortable and not very secure

I've worn many different contact lenses in my life, some for vision and some for fun. These were the most uncomfortable ones I have ever worn and my vision was blurry in them.
I went for white out to use for my zombie costume. They looked great but they moved around my eye a lot. They made it look like I was looking through dirty glass. I used an applicator so they didn't have dirt on them. After about an hour of wearing them, I started to get a headache and my right eye was aching. I persevered through the rest of the day but could not wait to take them out. By the end of the day my head was pounding. This quickly resolved once they were removed. I found these bulky and uncomfortable and I will not be using this brand again.
The delivery was fast and they came within a couple of days, but that's as good as it gets for a positive experience.

Date of experience: October 31, 2024

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Rated 5 out of 5 stars
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Great experience

I had a great experience with this site. Charles in chat gave me good advice and some additional advice that I wouldn't have known. This was my first time wearing lenses and it was lovely.

Date of experience: October 14, 2024

Rated 4 out of 5 stars
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Good lenses

Contacts came quickly and in good shape. I am mostly pleased with the selection of lenses offered. I am a little disappointed with the Ali White UV lenses, they don't shine in UV light, but all the other lenses are great! The fit is nice and they are comfortable to wear for hours. The Billy Boy Blue UV lenses are my favorite as they really light up my eyes.

Date of experience: July 12, 2024

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Rated 5 out of 5 stars

Great Company 5 stars

Wow what a great Company this is, they sorted out my problem with re assuring txts, and a phone call plus the next day my delivery arrived safe and sound after my courier lost my parcel. Thank you I will definitely order again from you 5 star treatment thank you.. definitely recommend this Company.

Date of experience: January 30, 2024

Rated 5 out of 5 stars
Verified

Fantastic Service

Fantastic Service.
Speedy delivery & very helpful, professional customer service staff!
These lenses give me such confidence & are so comfortable to wear!

Date of experience: January 16, 2024

Rated 5 out of 5 stars

good

Accidentally got the lenses shipped to a wrong address but the company amended it by sending another pair to the correct address

Date of experience: February 01, 2024

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Rated 3 out of 5 stars
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Very Spinny.

I liked them, but they do have a tendency to spin even after a few minutes of wearing them, which results in you not being able to see and looking like a goat. While wearing them I would notice my vision start to blur when they were spinning and I would have to constantly be adjusting them. If it was for one photoshoot or a brief video, they're great, but I would NOT recommend them for cons or for wearing for a long time.

Date of experience: November 09, 2023

Rated 5 out of 5 stars

second to none customer service.

I think that the best way of reviewing colouryoureyes.com is to just copy and paste the email I sent to them last night.

Hi, I wanted to drop you an email after receiving your call this morning. I'm astonished by your customer service, rapid posting and overall quality and unbeatable prices of your lenses.
I've now bought a few lenses from you. After scouring the internet researching these points AND having bought similar items from your competitors your service surpasses any experience I've had with them.

Your immediate response was a suprise as it's usually up to even a week before getting a reply from internet shops if something goes wrong with an order. Not only that, you rightly felt that the best/quickest way of getting a solution was to ring me! Practically unheard of from customer services. You hit the bullseye with that one also.

On top of this you offered a no quibbles immediate replacement, which (and I have no reason to doubt) will be with me tomorrow, without the hassle of having to return the damaged pair. Wow! You guys kick ass, to coin an American phrase.

I think it's important to let sellers know when they do things right in this increasingly impersonal age of internet shopping. I felt that your personal touch, cut straight through the red tape that customers usually have to endure. You'll definitely be seeing me in your virtual shop again and I'll be recommending you wherever/whenever I can. No quibbles.
Regards
Jason

Additional info..
I (as promised) received my replacement lenses this morning. The whole process was made so much easier by colouryoureyes.com's customer services. I hope they don't stop doing what they're doing. They're very much getting it right at the moment.

Date of experience: October 28, 2023

Rated 5 out of 5 stars

Brilliant service and product

Ordered 2 pairs of contacts from colouryoureyes really late in the day and didn't know if they'd arrive on time. Contacted the team for a bit of reassurance and they messaged back within 20 minutes and they came exactly when they said. 24 hour delivery spot on.greay service and product is perfect.

Date of experience: October 26, 2023

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