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Untrustworthy and blaming tenants for damages that were not caused by us. No clear evidence was provided and they are clearly just using the tenants as an excuse to repair the house. Avoid renting from this company.
Date of experience: June 25, 2025
I cannot recommend this platform at all. They overcharged me at the end, the electricity usage and water usage were way to high. They do not respond to emails. If you do not speak any french you can completely forget about cooperating with them. Our appartment had mold everywhere noone took care of that after we mentione dit several times. The ceiling in my room broke shortly after I left because of water damage. We had to pay their service people to clean a sink that we did not broke up. Terrible service, overpriced and a pain in the ass
Date of experience: February 04, 2025
My landlord ripped me of for 750 euros for a repair for a lock.. I was a foreign exchange student.
Date of experience: January 10, 2025
If you are not from France then this company will be a pain in the ass to work with. They do not reply, they do not give you the right information. A lot of problems with this company.
The apartment was all right, but working with them is something that I would never do again.
Date of experience: February 01, 2025
This company takes advantage of foreign exchange students and withholds their security deposits. Estelle was a particularly unhelpful property manager / point of contact. We were told we would receive our security deposit back months ago and it never came.
Date of experience: September 23, 2024
The room I was given is not able to be aired, can’t open the windows there’s on ac. I have troubles breathing at night. I have contacted them the same day I moved in about the problem and send multiple emails to no avail. My agent from Livinfrance finally told me 5 days later to come to the agency to talk about changing the room (which the landlord agreed to). I came to both of them around 14:30 and neither of them were open. No answers to emails, calls and texts no help whatsoever. I need to find another place to stay as I cannot breath and was not informed before that the room cannot be aired which is ridiculous. I contacted them through email and through my agent that I want my money back otherwise I will have to take legal action.
Date of experience: September 01, 2024
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