Always been extremely helpful
Always been extremely helpful whenever I've gone in
Date of experience: June 29, 2023
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Company details
Information provided by various external sources
CMC Aquatics offer a range of pond pumps, pond filters and pond accessories. We also offer a wide range of aquarium products including filters, heaters, lighting, fish tanks, decor and more.
Contact info
3.9
Great
3 reviews
Advertisement
CMC Aquatics Highly recommend
Highly recommend, they cant do enough for you, give advice, help with free diagnostic water checks, lovely people, I cant praise them enough. They do care about animals and wont buy from just anyone, and help to keep your fish healthy. A family business that is worth their weight in gold ❤
Date of experience: April 01, 2022
Very poor after sales service
Very poor after sales service. Bought a Blagdon water feature pump from CMC Aquatics which failed after 3 months. CMC said I would have to return the pump at my own cost to them so that they could examine it, and this would not be refundable despite the 3 year guarantee on the pump. Tried phoning again a few days later and got exactly the same response. When something is covered by a three year guarantee, then fails after 3 months, I should not be out of pocket in order to have it resolved. Appalling after sales/ customer care service, would never use CMC Aquatics again.
Date of experience: August 07, 2020
Is this your company?
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free accountThe Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.