Clements Worldwide Reviews 5,131

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Rhys have take care of my policy renewal . He helped me understand ‘small letters’ of the contract , explaining to me all the details in a professional manner. And the hall process was smooth and q... See more

Rated 5 out of 5 stars

I had to urgently arrange insurance for a car I purchased in Italy. Francesca at Clements was very responsive and got me an insurance policy set up within 24 hours, as I needed, so I could collect th... See more

Company replied

Rated 5 out of 5 stars
Verified

Rhys was very professional and approachable. He communicated with me regarding what needed to be done every step of the way in a very calm and clear manner.

Company replied

Rated 5 out of 5 stars

Super Helpful and Quick I was really pleased with my experience with Clements. The situation with car insurance in Italy can be very complicated, and thanks to the fact that they have native Italian... See more

Company replied


Company details

  1. #18 of 30 best companies in Insurance Broker
  2. #2 of 7 best companies in Accident Insurance Company
  3. #15 of 40 best companies in Auto Insurance Agency
  4. #11 of 20 best companies in Business Insurance Company
  5. #13 of 20 best companies in Health Insurance Agency
  6. #1 of 5 best companies in Renter's Insurance Agency

About Clements Worldwide

Written by the company

Clements Worldwide is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. Whether you’re an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas.

Clements offers expansive coverage for all facets of life abroad, including:


Family packing

Our team will find a customized and affordable plan that can meet you and your loved ones’ needs, no matter your situation.

Serving Our Customers the Clements Way

How do we go the extra mile for you? Our culturally diverse team is equipped with invaluable knowledge, expertise and perspective. Many of Clements’ agents are expats themselves and understand the distinct challenges you can endure as a foreign national. Our collective backgrounds allow us to offer solutions in ways other insurance agencies can’t. With agents serving around the globe, we’re just a phone call away when you need assistance.


Are you living abroad or in the process of moving internationally? We’re here to help. Check out our website to learn more and get a quote today.


Locations

Washington, DC

1220 L Street NW, Suite 1200
Washington, DC 20005
P:  +1.800.872.0067 or +1.202.872.0060
info@clements.com


London, UK

The Walbrook Building
25 Walbrook
London, UK EC4N 8AW
P:  +44(0) 33 0099 0104
europe@clements.com


Dublin, Ireland

Alexandra House
3 Ballsbridge Park
Ballsbridge, Dublin 4
Dublin, D04 C7H2, Ireland
P:  International: +353 1 9645098, In Ireland: +1800-44-99-33
ireland@clements.com


Gibraltar

Unit 243.01
World Trade Center
6 Bayside Road
Gibraltar, GX11 1AA
P:  +00350 54716000
europe@clements.com


Woman leaning out of a car

Clements Worldwide: Putting Expats First Since 1947

Written by the company

Live and Work Abroad with Peace of Mind
Get customized insurance solutions that other agencies can’t provide you with through our unique experience, customer-first approach and access to global insurance markets. No matter your location or situation, we’re here to help and keep your best interests at heart.
Protect Your Business’s Assets, Employees and More with Clements
When operating internationally, protecting both your business and your employees is non-negotiable. Clements can insure everything from vehicle fleets, cargo and commercial property to employee benefits, kidnapping and ransom insurance, and more. That way, you can help mitigate harm for your most valuable business assets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 2 out of 5 stars
Verified

Refusinng email quotation

The company sraff did not know the meaning of customet service. I requested an email with quotation. But it was denied citing the email can be deleted there for the company dies not send email !!!!!!.

The courtesy was totaly lost in over the phone coservation

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Lightning speed

I needed clarifications regarding the premium. I got them rapidly. Paid and got the insurance papers quasi instantly. Really good!

Date of experience: July 04, 2025

Rated 5 out of 5 stars

Highly Recommended ! Thank you Francesca

My wife and I recently moved to Italy for part of the year and Francesca Bonavota at Clements organised the insurance for our new Italian-registered car. Before speaking to her, I had searched for policies using three or four Italian comparison websites and spoken to a number of local Italian brokers. None of these came close to providing the coverage that Francesca was able to arrange at a price that was 25-35% lower than any of the policies I had been offered until then. The entire family is now covered to drive in Italy, throughout Europe and in the UK at less than half the price we were paying for the same model car in the UK but which did not cover theft and which did not allow my 20 and 22 year-old children to drive. She was also extremely prompt and pleasant to deal with- just extremely competent and professional in every respect as well as being friendly and helpful. I could not recommend her highly enough. I had initially thought Clements would be more expensive than buying insurance online or locally but it turned out to the be the opposite, with the added bonus of being able to interact quickly and directly with a real person who was a pleasure to deal with. Highly recommended and thank you again Francesca.

Date of experience: July 03, 2025

Clements Worldwide logo

Reply from Clements Worldwide

What truly amazing feedback – thank you so much for sharing your fantastic experience, JW! We are absolutely thrilled to hear how Francesca was able to make your move to Italy so much smoother by arranging insurance for your new car.

It's particularly rewarding to know that, after your extensive search with Italian comparison websites and local brokers, Francesca not only secured significantly better coverage for you, but did so at a price significantly lower! Providing comprehensive protection – covering your entire family to drive in Italy, Europe, and the UK.

We're so pleased we could demonstrate our strong commitment to finding the best coverage at the best price for our clients. The "added bonus" of interacting quickly and directly with a real person like Francesca truly highlights the value we strive to deliver.

Your "highly recommended" endorsement and your incredibly kind words for Francesca are the highest compliments we could receive. Thank you again for your trust and for taking the time to provide such a wonderful and positive review! - Clements Worldwide

Rated 5 out of 5 stars
Verified

Perfect service.

So quick, professional and friendly.

Date of experience: July 02, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Mr Alan, you just made our day by giving us a perfect score! We are beyond happy that you enjoyed our quick, kind, and professional service. Thank you for choosing us. - Clements Worldwide

Rated 5 out of 5 stars
Verified

Great follow up

Great follow up: quick and accurate

Date of experience: July 02, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Thank you, it's wonderful to know that you had a great experience with our quick and accurate service. Thank you for the review. - Clements Worldwide

Rated 5 out of 5 stars
Verified

It was a very outstanding service in a…

It was a very outstanding service in a shortest possible time, I'm impressed!

Date of experience: July 02, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Enamul, that's fantastic to hear! We're absolutely thrilled that you experienced outstanding service delivered promptly. Your review truly makes our day! Thank you for your wonderful feedback. - Clements Worldwide, a Gallagher Company

Rated 5 out of 5 stars
Verified

Prompt response

Prompt response, and very friendly!

Date of experience: July 02, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Excellent, thank you for sharing your great experience with us! - Clements Worldwide, a Gallagher Company

Rated 5 out of 5 stars
Verified

Excellent

Rhys was very professional and approachable. He communicated with me regarding what needed to be done every step of the way in a very calm and clear manner.

Date of experience: July 02, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Joseph, We're so pleased to hear you had an excellent experience with Rhys! It's fantastic that you found him very professional and approachable, and that he communicated clearly. That's exactly the kind of reassuring support we aim to provide. Thank you for your kind words! - Clements Worldwide, a Gallagher Company

Rated 5 out of 5 stars
Verified
Clements Worldwide logo

Reply from Clements Worldwide

A Sandar, so wonderful to hear that you have been our client for 3 years and that you are happy with our service. Rhys is an excellent team member who's been providing great support to our clients. Thank you for trusting us with your insurance. - Clements Worldwide, a Gallagher Company

Rated 5 out of 5 stars
Verified

Fast and easy

Fast and easy, the platform is user friendly.

Date of experience: July 01, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Thank you Tyler, great to hear that things went quickly and smoothly, and that you found our platform easy to use. Thank you for choosing us. - Clements Worldwide, a Gallagher Company

Rated 5 out of 5 stars
Verified

My go-to insurer for postings abroad.

Date of experience: July 01, 2025

Clements Worldwide logo

Reply from Clements Worldwide

How wonderful to hear that we are your go-to for overseas postings. We've been proudly serving those who serve abroad since 1947 and it continues to be our main priority. Thank you for your service and for being a customer! - Clements Worldwide

Rated 5 out of 5 stars
Verified

Great experience

Great experience
Really helpful and a pleasure to do business with.

Date of experience: June 30, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Carolina, we truly appreciate your kind words. It's been our pleasure to have you as a customer. Thank you for trusting us with your insurance needs. - Clements Worldwide

Rated 4 out of 5 stars
Verified

competitive price.

competitive price

Date of experience: July 01, 2025

Clements Worldwide logo

Reply from Clements Worldwide

Thank you, we work hard to find the most competitive coverage and pricing and it's great to know that we delivered that to you. Thank you for choosing us. - Clements Worldwide

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look