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Bosh Brothers did a great job of fixing our air conditioner. Choice contacted them immediately and Bosch called with a schedule. It took them 2 trips because it seeded a new blower motor. The mecha... See more
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We joined Choice Home Warranty last year and regretted it. A bathroom ceiling fan was replaced through a CHW contractor, but the new fan is loud and poor quality. The contractor dismissed our concern... See more
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Instant response to my inquiry online. All my questions answered fully. I only rated four stars as I have not yet experienced actual service in need. I hope to receive the same response time when r... See more
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My technician was great!!! Very informative!! Fixed my issues. I do however have a problem with Choice Warrenty NOT GETTING ME A TECHNICIAN OUT SOONER. I HAD TO WAIT SEVERAL DAYS BEFORE THEY WOULD EVE... See more
Company details
- #92 of 98 best companies in Insurance Agency
- #193 of 205 best companies in Financial Consultant
Written by the company
Choice Home Warranty plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policy holder calls our claims center and pays a modest service call fee per claim when a problem or repair need arises
Written by the company
Contact info
2147 Lincoln Highway, 08837, Edison, United States
- (888) 531-5403
- info@choicehomewarranty.com
- www.choicehomewarranty.com
Tons of online proof that this is your worst bet!
There are two important things that you should know about Choice. First, they have been the subject of several class action suits and have even been sued by the Attorney General in one state. Secondly, the ONLY cause of failure that they cover is loss due to “normal wear and tear”. I had a microwave magnometer wear out and Choice denied the claim. They refused to send a written denial. They will inevitably try to offer you a “settlement” wherein they offer you 1/5th of the actual cost. Look at their Better Business Bureau complaints and litigation. Warning: They will automatically renew your policy for another year. Cancel it 30 days in advance and ask for confirmation. In short, I had this company for over 10 years on two properties. I noticed their horrible payment track record this year when I had to file. Research the internet (check out Facebook site for unhappy consumers) as well as the plethora of other sites that together will show you the unhappy truth.
Date of experience: May 01, 2025
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We couldn’t be happier
We couldn’t be happier! We were connected with a repair company in just hours after filing with Choice Warranty. The company came promptly, assessed the problem, ordered parts and we were up and running in a few days. (Had to wait for ordered parts to arrive.). Conrey’s Appliance was the company that did the work. I would highly recommend them!
Date of experience: June 17, 2025
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Representative was polite
Representative was polite, knew his business, and signed me up in no time.
Date of experience: July 02, 2025
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The dishwasher repair person was great…
The dishwasher repair person was great . He came from Diamond factory service. He was very polite and efficient.
Date of experience: June 26, 2025
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Technician was prompt
Technician was prompt, helpful and informative.
Date of experience: July 03, 2025
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No response yet since 7/1/25 Plummer's…
No response yet since 7/1/25 Plummer's visit. CHW needs to follow-up the claim and inform the customer status.
Date of experience: July 06, 2025
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5 stars
5 stars. Service rep arrived as scheduled, was nice, polite, and informative re: issues found, and what to expect in coming months, etc.
Am very pleased with his visit on 2 july 2025
Date of experience: July 02, 2025
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Experience Matters
The technician was professional and knowledgeable regarding what needed to be done to restore my appliance to working order.
Date of experience: March 07, 2025
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Time it takes to have the services…
Time it takes to have the services done, too slow getting some one to take care of the matter
Date of experience: July 03, 2025
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I had been reviewing the available…
I had been reviewing the available market for home warranty suppliers and comparing the available vendors I was close to making a decision. A call from "Choice" made the selection easier. I was presented with sufficient information meeting my decision making needs in a non "pushy sales pitch" basis. I appreciate the options given and the selection was made.
Date of experience: July 06, 2025
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great response time to fix our dryer
great response time to fix our dryer. One day, thats awesome
Date of experience: July 01, 2025
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Excellent customer service
Santos, representative was polite, provided all purchase options and offers discounts that benefitted my decision making.
Thanks Santos for thoroughly explaining the benefits, options and answering all my questions!
Tisela Viera
Date of experience: July 06, 2025
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CHW searched near and far for a HVAC…
CHW searched near and far for a HVAC tech and over-extended their search to find one almost two hours away. When he showed up it was right on time, ge went straight to work, and discovered the motor was not working at top speed. After re-setting it, he checked the outside unit and discovered two valves that were leaking. He replaced them and gave me the leaky ones. If he weren't so far away I would considder him for all my HVAC needs.
Date of experience: July 01, 2025
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He was on time
He was on time. He was knowledgeable, friendly, and got the job done.
Date of experience: June 21, 2025
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I'll wait and see if performance is as…
I'll wait and see if performance is as go as your word!
Date of experience: May 07, 2025
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Techican didn’t seem prepared for what…
Techican didn’t seem prepared for what he was told to check out
Date of experience: June 30, 2025
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The service person was pleasant and…Service
The service person was pleasant and knowledgable. He offered helpful information.
Date of experience: July 03, 2025
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Timely response and great service.
Date of experience: July 03, 2025
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