Cellification Reviews 200

TrustScore 4.5 out of 5

4.4

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide selection of unlocked devices available, which makes switching carriers easier. The ordering process is straightforward, and people are pleased with the competitive pricing and various shipping options. Many highlight the authenticity of the products, noting that they receive genuine items and are happy about the quick delivery times. Consumers consistently praise the company's customer service, mentioning that representatives are helpful and responsive to their concerns. They also appreciate the efficiency in addressing issues and resolving problems. The communication regarding orders is clear, and the company is known for its prompt shipping. Overall, people feel they receive excellent value for their money and are satisfied with their purchases.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Found exactly what I needed for my elderly father who wanted a simple flip phone. The Verizon unlocked device works perfectly and the price was significantly lower than retail stores. Shopping experie... See more

Rated 1 out of 5 stars

I emailed the company in regards to whether a couple of their products were actually new or brand new as advertised. I never got a reply answering my questions. Beware, that their products may not act... See more

Company replied

Rated 5 out of 5 stars
Verified

I've went through hoops around the Internet trying to get a phone for my mother in law. Needed a phone with special needs so she can use it with ease. After buying, returning and then searching over a... See more

Rated 5 out of 5 stars

A better experience than I expected. They are pretty much a new online store, so their website you can tell it's fresh. But heck do they know their business, they are experienced. Ordered my product,... See more


Company details

  1. #14 of 25 best companies in Cell Phone Store
  2. #64 of 107 best companies in Electronics Store

Written by the company

Cellification.com | Cellular Gratification - Unlocked Cell Phones T-Mobile ATT GSM IDEN CDMA Apple Blackberry Sprint Verizon (Canada) Rogers (Canada) Bell (Canada) Telus Alltel Casio HP HTC MetroPCS USCellular Cricket Nextel Boost Kyocera LG Motorola Nokia Palm Panasonic Pantech PCD Samsung Sanyo Sidekick Sony Ericsson ZTE Wireless Accessories ZZZdec09 unlocked cell phones, cellular, mobile, wireless, alltel, att, cricket, tmobile, verizon, sprint, nextel, us cellular, gsm, cdma, unlocking, no contract


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 53% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Found exactly what I needed for my…

Found exactly what I needed for my elderly father who wanted a simple flip phone. The Verizon unlocked device works perfectly and the price was significantly lower than retail stores. Shopping experience was smooth from start to finish.

Date of experience: June 09, 2025

Rated 5 out of 5 stars

Great selection of unlocked devices

Great selection of unlocked devices. Perfect for switching carriers without hassle. I've been buying my phones from here for a long time now like 10+ years and never had an issue.

Date of experience: June 04, 2025

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Rated 1 out of 5 stars

Do Your Research

I emailed the company in regards to whether a couple of their products were actually new or brand new as advertised. I never got a reply answering my questions. Beware, that their products may not actually be as advertised. The company does not appear to be a BBB accredited business. Do a search on company name and BBB.

Date of experience: June 03, 2025

Cellification logo

Reply from Cellification

We take all customer inquiries seriously, and it's unfortunate to receive a negative review from someone who has never made a purchase from our company. We want to clarify several false claims made in this post:

Our company is rated A+ with the Better Business Bureau (BBB) — this can easily be verified by visiting the BBB website and searching our business name.

The Kyocera E7200 is sold as brand new in the original box, and includes a full manufacturer's warranty, as clearly stated in our listings.

The claim that we are “not BBB accredited” is misleading. BBB accreditation requires businesses to pay membership fees, and while not all A+ rated businesses choose to pay for accreditation, our A+ rating reflects our long-standing reputation and customer service.

Unfortunately, it appears this review was written with the intent to defame our company without ever having conducted business with us. We encourage all potential customers to verify facts independently and reach out to us directly at 954-323-4466 with any questions — we’re always here to help.

Rated 5 out of 5 stars
Verified

Fast

Fast, reliable, and great communication overall! They shipped my order accordingly and they had good deals for it too. I would buy again.

Date of experience: May 15, 2025

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Rated 5 out of 5 stars
Verified

They are an excellent ecommerce…

They are an excellent ecommerce website. That sells a variety of phones and mobile devices out there for such good prices. My last purchase was for a Samsung Galaxy S21 f. E that I bought as a gift for somebody at my workplace and I'm surprised that the dead arrived still brand new. Enterprise was unbeatable.

Date of experience: May 10, 2025

Rated 5 out of 5 stars
Verified

Good service

Good updates after order and during shipment.
Received phone and a timely manner.

Date of experience: April 25, 2025

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Rated 5 out of 5 stars
Verified

These guys have prompt shipping

These guys have prompt shipping. I shipped out my order very quick. And they were very efficient by answering my calls and concerns about certain models that were offered on their website. They really made me feel at home and assured. When placing my order, and i'm looking forward to make more purchases with them in the future.

Date of experience: April 25, 2025

Rated 5 out of 5 stars
Verified

I've went through hoops around the…

I've went through hoops around the Internet trying to get a phone for my mother in law. Needed a phone with special needs so she can use it with ease. After buying, returning and then searching over and over I've found my spot to search for a phone. Gladly this website was recommended and it had the right phone for her. I am extremely satisfied with this company and I am looking to purchase more

Date of experience: April 02, 2025

Rated 1 out of 5 stars

I did my order 04/04/2025

I did my order 04/04/2025, until today, after they sent a shipping information that was cancel for them before pickup by the carrier. Today 4/15/2025 I have do not any status order after calling them two time, after that I keep call with any successful information or status or refund. Or I lost my money ... I hope do not the last!

Date of experience: April 15, 2025

Cellification logo

Reply from Cellification

web order #5725
Hector Marte
8027 SUN VISTA WAY
ORLANDO FL 32822.

Please note that your credit card was never charged, as the transaction was declined at the time of purchase. Although a shipping label was generated, the package was never picked up by the carrier, and the order was subsequently canceled on our end before any payment was processed.

We understand your concerns, but it appears there may be some inaccuracies in your review, particularly regarding the charge and shipping status. We kindly ask that you consider updating or removing the review to reflect the correct information.

If you’d like, we’re happy to provide documentation confirming that no payment was processed.

Thank you for your time and understanding.

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Rated 5 out of 5 stars
Verified

They have very good prices and their…

They have very good prices and their representatives were extremely helpful and knowledgeable over the phone and through the chat too. They shipped my order on time and my order arrived carefully packaged and secured to my doorstep.

Date of experience: April 05, 2025

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