Verified
I’ve been shopping and buying cases for my iPhones from Cases.com for over 15 years and keep coming back every time I need a new one. My personal favorites are the leather book-form card cases for iPh... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
My first time using cases.com, I stumbled across them when I was having a hard time finding a iPhone case, they had it in stock & was exited to order. had a great experience, will definitely recomme... See more
Verified
The prices and selection were great and I received my case almost 2days early everything exactly the way it was described was a pleasure doing business with cases .com will be doing more shopping in... See more
Verified
I emailed about my order. Decided to put phone info and whoever replied actually checked to see I needed larger holster AND updated the order. I did nothing. Thanks for great service. i would have can... See more
Company details
- #11 of 29 best companies in Cell Phone Accessory Store
Written by the company
Mobile cases and accessories store.
Contact info
United States
- 1-877-255-8766
- www.cases.com
4.4
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
Verified
Great service
Date of experience: June 17, 2025
Advertisement
Redirected
Very professional customer service rep…
Very professional customer service rep "Anna". She responded to my online inquiry within a day.
I couldn't find a cellphone case for my htc desire 22 pro, she contacted her supplier and found they were still available.
I ordered and received item without a glitch. Perfect fit, so glad i chose Cases.com.
Thank you Anna.
P.S. Cases.com, the one and ONLY place 2go...#peeps
Date of experience: May 18, 2025
Verified
New customer
I never used your site before and you had so many choices..I was very pleased with my case..it was far beyond my expectations..i have received many compliments on it..
Date of experience: May 19, 2025
Verified
All items arrived securely
All items arrived securely, this time, so I am very happy. Products were exactly as advertised and work as I expected. Thanks.
Date of experience: June 02, 2025
Verified
Such high quality and so pretty
Such high quality and so pretty! I love my new case, thank you!
Date of experience: May 19, 2025
Advertisement
Verified
Not What I Expected
I placed my order on April 14th, it shipped April 17th, and I just now got my order (May 16th). When I opened it, I somehow ended up with 2 cases even though I only ordered one, which normally I wouldn't be complaining about that. The issue is that neither of them look like the picture of the phone case that I actually ordered.
Date of experience: April 17, 2025
To busy to do the job I paid you to do?
You had no issues taking the money for my order #489345 on 4/25/25. It's 5/6/25 and you're still not even working on shipping it. Take your time. I'll probably just return it.
Date of experience: May 06, 2025
Reply from Cases.com
Hi Gloria,
Thank you for your order! I wanted to clarify that the product you ordered was advertised with an estimated delivery time of about 15 days. This information is clearly noted on our website, right above the "Add to Cart" button.
Please let us know if you have any other questions or need assistance with your order.
Verified
Crappy delivery time
Ordered case which took forever to be delivered. Will never order from your website.
Date of experience: April 17, 2025
Verified
Advertisement
Verified
Excellent customer service
Excellent customer service! Easy to track my order and delivery. Very happy with my order, case quality and reasonable shipping time. I will definitely order again.
Date of experience: April 17, 2025
Verified
Reply from Cases.com
Hi CJ, We’re sorry for the inconvenience. Your item was delayed due to customs processing, but it has been successfully delivered. We appreciate your patience and are here if you have any further questions!
Verified
Received items very fast
Date of experience: March 20, 2025
Verified
Advertisement
Verified
Lavender phone case
The reason I gave 5 stars is the phone case I ordered looks exactly like the one in the picture it's very sturdy and durable I love it.
Date of experience: March 20, 2025
Verified
The fit of the case is great
The fit of the case is great. The ease of ordering wonderful. I am very pleased.
Date of experience: March 19, 2025
Verified
Verified
I like all the slots for cards
I like all the slots for cards. The cash part is a bit too small to put bills in.
Date of experience: February 15, 2025
Advertisement
Verified
The case is beautiful but it doesn't…
The case is beautiful but it doesn't perfectly fit my Samsung.
Date of experience: February 18, 2025
Verified
I have been trying to contact you please try to contact me again a living voice on a phone would be great email just doesn't work out 972-467-4375 that's my cell number Works 24/7 a day give me aCall
I have been trying to contact you since I received my shipment I received the wrong one to fit my phone I have a Galaxy s22 and whatever it is that you sent me is bigger than that I've left all kinds of messages don't know how to get a hold of you have someone give me a call 972-467-4375 I've left a lot of emails and some voice messages but I have had no one no one this is the first confirmation I've had that you even know I'm alive try to call me again sometime and maybe we can figure this out I still don't have a case that fits my phone thank you 972-467-4375 let's talk by phone the email is not working you're part of it email is wearing out
Date of experience: February 16, 2025
Verified
My phone fit perfectly...had a hard…
My phone fit perfectly...had a hard time finding one..your company was the best that's why I bought 2 different ones. Thank you..
I would definitely recommend your company to people I know.
Date of experience: February 16, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.