American flags by an American company
Finding a company that makes American flags (of all styles/sizes) that is an American company! Then the flags are at my doorstep within a week. Great service.
Date of experience: June 14, 2025
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Company details
Written by the company
My father, Dwight Morris, founded Carrot-Top over 40 years ago after watching people struggle to find the right flag for their specific situations. And today, we still uphold his vision to be the most knowledgeable & trustworthy source where you can be sure you’re choosing the best flag for your needs. Carrot-Top continues to offer the broadest selection of quality, American-made flags. Plus, our knowledgeable Flag Pros are standing by, always ready to help you choose your ideal flag.
Contact info
United States
- www.carrot-top.com
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Easy purchase and quality products.
Easy purchase and quality products.
Date of experience: March 28, 2025
Web site easy to use and you take…
Web site easy to use and you take PayPal.
Date of experience: April 03, 2025
Shopping was great and I would have…
Shopping was great and I would have given 5 stars; however, the repeated emails regarding rating my purchase would be much more acceptable if you would wait until I actually receive what I ordered. It's a little difficult to let you know how wonderful the product is if it's still in transit (I hope). I've checked the tracking and have seen no updates since March 5th (a label was made) and today is March 10th. Not your problem, I understand since we're talking about USPS, but maybe add code to your automatic review system to wait to request reviews until after the product has been delivered. Just a thought ...
Date of experience: March 10, 2025
Easy to order from website,
Date of experience: February 13, 2025
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Easy to find products.
Easy to find products.
Quick response on getting orders out.
Quality product.
Date of experience: January 22, 2025
Bad serviceWorst customer service service ever and…
Worst customer service service ever and third party company
Date of experience: November 25, 2024
I USED to love Carrot-Top ....
While I used to love Carrot-Top and used them often, recent changes in their invoicing system has created many problems that force me to invest a great deal of time in trying to resolve. They must have reduced the number of people in Customer Service also since it's impossible to get through now and I've been forced to wait 20mins or more and then am told to leave a message and no one calls you back. I'm on day 4 of trying to resolve a billing issue. Time that takes me away from my clients and their needs.
Date of experience: March 03, 2023
Reply from Carrot-Top Industries Inc.
Thank you for your message. We are sorry to hear your experience was not on par with the level of service for which Carrot-Top Industries is known. We appreciate your long-standing relationship with Carrot-Top Industries and hope your concerns have been addressed. However, if you have been unable to resolve the matter in question, please reach out to customercare@carrot-top.com so we can assist with any outstanding items. Again, we apologize for the lapse in service on this occasion. We appreciate your feedback and the opportunity to make improvement.
I love the quick delivery.
Date of experience: August 15, 2022
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It took a little longer too get the…
It took a little longer too get the flag then I was hoping for. But I was pleased otherwise.
Date of experience: July 26, 2022
ALL CAME AS EXPECTED
ALL CAME AS EXPECTED, IT TOOK A LITTLE TIME TO MAKE.
Date of experience: July 15, 2022
Excellent Products and Excellent…
Excellent Products and Excellent Service. Will continue to order from this awesome Company.
Date of experience: July 09, 2022
The American Flag was amazing and…
The American Flag was amazing and delivered fast and is flying high!
Date of experience: July 08, 2022
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Stephanie did a fabulous job
Date of experience: June 23, 2022
Memorial Day flags.
Memorial Day flags.
Order came on time and flags were perfect.
Date of experience: June 06, 2022
Great Job Carrot-Top!!
Carrot-Top has been top notch with our order. A great place to do business with.
Date of experience: May 14, 2022
I could have used more updates
I could have used more updates. When I reached out to check the status of the order I could only see "in production". Perhaps I missed a notice about the average turn-around time. When the flag arrived, I did not receive a delivery notice until days later.
It would be great to give your customers an idea of the average turn-around time, so they can plan ahead. Also, tracking information (which I may have missed) would be really useful.
Date of experience: May 04, 2022
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The flags are far from what I was…
The flags are far from what I was expecting. They look and fell cheap.
Date of experience: April 26, 2022
The quality and beauty of this flag is…
The quality and beauty of this flag is really perfect and great for my business.
Date of experience: April 24, 2022
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