BuyMeBeauty Reviews 359

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I got my items fast sealed very well and extra care. I was scared but this transaction makes me secure in my decision to purchase from them again. Already got a big cart. Only issue my coupon didnt wo... See more

Rated 1 out of 5 stars

Seems like only one person works there. The rejected my husband cc although there was plenty of credit on it. Their excuse was the billing address didn't match shipping. Yes I know. One is home the ot... See more

Company replied

Rated 5 out of 5 stars
Verified

☺Excellent, prompt delivery. Quality brand name product, that I could not find anywhere else! Three other major local merchants did not have this color. The other merchant had plenty of the other co... See more

Rated 5 out of 5 stars
Verified

I am so thrilled I can buy discontinued product from a reputable source. So many wonderful products get discontinued and it’s a shame. This company is reliable and shipping is fast! I will be reusing... See more


Company details

  1. #17 of 45 best companies in Cosmetics Store

Information provided by various external sources

BuyMeBeauty.com is the #1 source for discontinued and discounted makeup, beauty products, and cosmetics from brands like Revlon, Loreal, Maybelline, and Almay.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Advertisement
Rated 1 out of 5 stars

Seems like only one person works there

Seems like only one person works there. The rejected my husband cc although there was plenty of credit on it. Their excuse was the billing address didn't match shipping. Yes I know. One is home the other office. Funny I shop Amazon with the same card and shipping and I always get my items. Never again.

Date of experience: June 06, 2025

BuyMeBeauty logo

Reply from BuyMeBeauty

Hello Dahlia,

Thank you for your feedback. We are sincerely sorry for the frustration and inconvenience you experienced while trying to place your order.

Our policy of requiring the shipping and billing addresses to match is a security measure we take to protect our customers from potential fraud. We understand this can be inconvenient, and we apologize that we were unable to process your transaction.

We value your business and hope you might consider giving us another opportunity in the future.

Sincerely,
The Team at BuyMeBeauty

Advertisement
Rated 3 out of 5 stars

BuyMeBeauty offers a decent selection…

BuyMeBeauty offers a decent selection of cosmetics, but I found some products could be better. Prices are reasonable, though shipping took longer than expected. Good options, just not perfect!

Date of experience: February 01, 2025

BuyMeBeauty logo

Reply from BuyMeBeauty

Hi Kenneth,

Thank you for taking the time to share your feedback—we truly appreciate it. We're glad to hear you found our prices reasonable and enjoyed exploring our selection of cosmetics!

That said, we're sorry to hear that a few items didn’t meet your expectations and that shipping took longer than anticipated. While we strive to offer a wide variety of hard-to-find and discontinued products at great prices, we know there’s always room to improve. Your experience helps us do just that.

If you have specific concerns about any products or your delivery, we’d love the chance to look into it further. Feel free to reach out to our Customer Service team at customerservice@buymebeauty.com.

Thanks again for shopping with us—your satisfaction means the world to us, and we hope to earn a 5-star experience next time!

Warmly,
The BuyMeBeauty Team

Rated 1 out of 5 stars

Website lists a one price for an item

Website lists one price for an item.
When I tried to order 10 of the item, the price increased by $3.00 for each one. I was going to become a new customer but not now.

Date of experience: April 10, 2025

BuyMeBeauty logo

Reply from BuyMeBeauty

Hi Rachel,

Thank you for taking the time to share additional details with us—we truly appreciate your feedback. After reviewing your account, we noticed that no order was placed, but we wanted to clarify how our pricing works.

As an eCommerce retailer specializing in discontinued and closeout beauty products, our prices are based on what we are able to obtain the products for from our distributors. Each item is unique and may be at a different stage of its product life cycle, which can result in pricing differences across our inventory.

We’re committed to offering the best possible value on authentic name-brand cosmetics, and we’re happy to answer any questions you may have about our products or policies.

Thanks again for reaching out!

Advertisement
Rated 5 out of 5 stars
Verified

I had been searching for the lip gloss…

I had been searching for the lip gloss I had been using for a long time and found it here. Very happy because I couldn’t find a reasonable replacement. Would recommend this company for any beauty product. Thank you!

Date of experience: March 22, 2025

Rated 4 out of 5 stars
Verified

IT WORKS!!!

The best and most important thing is that Baby Lips is the very best product ever!! I was introduced to it by a friend, and I've used it ever since...AND recommended it to others, who also love it. The reason I didn't give it 5 stars is the length of time it takes to get it here!! But that just means I need to order ahead of when I need it!!

Date of experience: April 01, 2025

Rated 2 out of 5 stars
Verified

Excellent service/product dry

Customer service at Buy Me Beauty is always top notch. Product I received is so dry I probably won't continue to try and use it.

Date of experience: March 22, 2025

BuyMeBeauty logo

Reply from BuyMeBeauty

Sandra, thank you so much for your continued support and kind words about our customer service — we truly appreciate your loyalty to BuyMeBeauty.

We’re so sorry to hear that the product you received was dry and didn’t meet your expectations. That’s certainly not the experience we want for any of our customers, especially someone who has supported us for so long.

We’d love the chance to make this right. Our customer service team will reach out separately. Your satisfaction means the world to us, and we hope to resolve this quickly so we can continue to be your go-to beauty source.

Advertisement
Rated 5 out of 5 stars
Verified

I had been looking for specific color…

I had been looking for specific color of Revlon eye shadow. They don't carry it in retail stores any longer. But I found it on your web site. And I found other colors, too. So you got more business from me. Your site was easy to use and the product arrived in excellent shape. Thanks for allowing me to be introduced to Beauty Buy and I'll shop more sometime soon.

Date of experience: February 19, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Everything went well

Everything went well. It was streamless. My lipstick
was the exact color I ordered. They even gave me a complimentary lipstick which I absolutely love. It was really a very pleasant experience.

Date of experience: February 19, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look